Arby's

Reviews

• AH

  Amber H

  Apr 18, 2026
  3.0
  Mediocre experience.
• KB

  Karen Bailey

  Apr 14, 2026
  4.0
  I love their roast beef sandwiches.
• DH

  Donald Hakes

  Apr 14, 2026
  5.0
  Best fast food out there. "Where's the Beef?" It's at Arby's and the fish is awesome too!
• SS

  Seyanilas

  Apr 12, 2026
  3.0
  Food was fine, but the inside smelled super bad, like old grease water, all the tables and chairs were sticky, floor felt like walking on sticky tape. The mat in front of the drink station was the worse. Food crumbs under tables and chairs, tape and holes holding up the everything in dining room. Employees super nice and as I said Food was same as any arbys.
• JS

  John Stringer

  Mar 6, 2026
  1.0
  I placed an order in the Arby's app Wednesday night. When I arrived a group of employees were just standing outside and I was told they were closed. When I asked about a refund I was told to call the GM the next day. The GM refused to refund me and said I have to request the refund in the app. I requested the refund through the app and didn't so much as receive an automated reply. 48 hours later, I never received my order or my refund and had to dispute the transaction with my bank! Why should have to go through so much effort to get a refund for a prepaid order that your store decided they couldn't fulfill because they wanted to leave early? Congratulations! You get to keep $15 but have lost a customer who came to your business twice a month or more! When your store gets shut down at least your employees can go to the same place your former customers went- Beef A Roo! Really bad flex considering the food at Beef A Roo is fresher, customer service is much better, and it's right across the street! Glad that my $15 twice a month doesn't mean anything to you! As you continue this behavior and more loyal customers disappear, maybe you will consider changing how you treat your customers-especially when this was all caused by your store closing early and forgetting to turn off online orders. Would not be a bit surprised if the assistant manager that night canceled/refunded my order after I drove off and pocketed the money. Hopefully others join me in supporting Beef A Roo across the street and boycott Arby's! A simple refund of $15 but nah you'd rather just anger the customer and make the customer dispute the transaction with the bank! That is the dumbest thing I've ever heard of! "Sorry we closed early and can't make your order. We also don't issue refunds even if the mistake was ours." DO NOT EAT HERE! I gave you another chance after the last time of getting the oldest and coldest fries Ive ever received but yall done FAFO! I've already contacted an attorney who specializes in class action lawsuits! You cannot legally refuse me a refund for food I didn't receive because your employees wanted to close early! Your management refused a $15 refund which has cost them at least $350/yr in lost revenue from me and court costs but hey I'm just one customer and I don't matter right? Until 1 becomes 10, 10 becomes 100 and so on. Your store management thinks they one upped me by keeping my money but just to make a point I am going to continue with the lawsuit and then we will see who one upped who!