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Dairy Queen Grill & Chill

4.2
(722 reviews)

Business Details

308 Washington Ave, Seneca, MO
64865-9709, United States
(417) 776-3586
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
308 Washington Ave, Seneca, MO
64865-9709, United States

Hours

Reviews

4.2
722 reviews
5 stars
394
4 stars
177
3 stars
90
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, order mistakes, and slow response times.

Food Quality

While some customers enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality.

Cleanliness

Several reviews mentioned that the restaurant was not clean, with dirty tables and restrooms.

Positive Experiences

Despite the issues, many customers praised the ice cream and some meals, indicating a loyal customer base.
  • JM
    Jim Morris
    Feb 17, 2026
    4.0
    Small and a little rundown but the food is delicious, the service is great, and it's a wonderful small town place to have ice-cream deserts.
  • ST
    Sara Taylor
    Feb 3, 2026
    4.0
    I had one of the new pineapple lemonade with tejin it was so good
  • KS
    Kaden Schrader
    Jan 11, 2026
    1.0
    The service was absolutely horrible from the second we walked in. The lady at the register couldn't figure how to do basic middle school math after messing up my order and payment she couldn't give me my correct change back for a 16 dollar order and was rude when I had to tell her how much change was due back, didn't give us our Sundaes, so we debating even asking for them because she was already so difficult to deal with but we already paid for them so tried getting it before leaving she tried recharging us for them then charging us for toppings its like she didn't know anything about her job. She needs properly trained. The restrooms were also very stinky and could use a good cleaning maybe she could start there.
  • JS
    Jade Schrader
    Jan 11, 2026
    1.0
    Just had the worst experience in my 25 years of using this dairy queen the girl working the cash register on Sunday night January 11th was the most incompetent person I ever dealt with she messed up our orders, our change back, and our sundaeas my husband and I were both in awe at how bad the service was. Eddie would had been disappointed in her costumer service and just all around work performance. Please do better. I think we will just opt out of seneca dairy queen from now on.
  • KP
    Katie Prater
    Dec 5, 2025
    5.0
    And we like really going for their ice cream.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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