Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the freshness and taste.
Service Issues
Multiple reviews highlighted poor service experiences, including rude staff and slow order fulfillment.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.
Positive Experiences
Despite the negatives, many customers enjoyed their meals and expressed satisfaction with specific items like ice cream and burgers.
KS
Kaden Schrader
1 day ago
1.0
The service was absolutely horrible from the second we walked in. The lady at the register couldn't figure how to do basic middle school math after messing up my order and payment she couldn't give me my correct change back for a 16 dollar order and was rude when I had to tell her how much change was due back, didn't give us our Sundaes, so we debating even asking for them because she was already so difficult to deal with but we already paid for them so tried getting it before leaving she tried recharging us for them then charging us for toppings its like she didn't know anything about her job. She needs properly trained. The restrooms were also very stinky and could use a good cleaning maybe she could start there.
JS
Jade Schrader
1 day ago
1.0
Just had the worst experience in my 25 years of using this dairy queen the girl working the cash register on Sunday night January 11th was the most incompetent person I ever dealt with she messed up our orders, our change back, and our sundaeas my husband and I were both in awe at how bad the service was. Eddie would had been disappointed in her costumer service and just all around work performance. Please do better. I think we will just opt out of seneca dairy queen from now on.
KP
Katie Prater
Dec 5, 2025
5.0
And we like really going for their ice cream.
KA
Kellen Anderson
Nov 9, 2025
3.0
There was something cross contamination with different flavors in my blizzard
MS
Marshall Sills
Oct 8, 2025
4.0
It's good for what it is, but their drive through set up is very weird.
It is located at 308 Washington Ave, Seneca, MO 64865-9709, United States.
What are the operating hours for Dairy Queen Grill & Chill in Seneca?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru service and outdoor seating?
Yes, the location offers drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs for kids.
Can I order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website or by downloading the Dairy Queen mobile app for exclusive deals and mobile ordering.
What amenities are available at Dairy Queen Grill & Chill for customers?
The restaurant features free WiFi, restrooms, seating, wheelchair accessibility, and amenities for families such as booster seats and high chairs.
How can nearby places help customers enjoy their visit to Dairy Queen Grill & Chill?
Customers can visit nearby places such as the Three Sisters Restaurant for Mexican food, Oasis Car Wash for car detailing after their meal, or shop at Tate Faith & Co boutique for a local shopping experience.
Are there nearby convenience stores and gas stations accessible when visiting Dairy Queen Grill & Chill?
Yes, nearby stores include Big Daddy's C-Store and Darla's Liquor, along with Phillips 66 Gas station, useful for quick stops during your visit.
Are there local community services or attractions near Dairy Queen Grill & Chill?
Near Dairy Queen you can find the Seneca Fire and Rescue for community services and the Bordertown Casino - Outpost if you're interested in local entertainment.