Dairy Queen Grill & Chill

4.2
720 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
308 Washington Ave, Seneca, MO
64865-9709, United States

Hours

Reviews

4.2
720 reviews
5 stars
394
4 stars
175
3 stars
90
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted poor service experiences, including rude staff and slow order fulfillment.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.

Positive Experiences

Despite the negatives, many customers enjoyed their meals and expressed satisfaction with specific items like ice cream and burgers.
  • KS
    Kaden Schrader
    1 day ago
    1.0
    The service was absolutely horrible from the second we walked in. The lady at the register couldn't figure how to do basic middle school math after messing up my order and payment she couldn't give me my correct change back for a 16 dollar order and was rude when I had to tell her how much change was due back, didn't give us our Sundaes, so we debating even asking for them because she was already so difficult to deal with but we already paid for them so tried getting it before leaving she tried recharging us for them then charging us for toppings its like she didn't know anything about her job. She needs properly trained. The restrooms were also very stinky and could use a good cleaning maybe she could start there.
  • JS
    Jade Schrader
    1 day ago
    1.0
    Just had the worst experience in my 25 years of using this dairy queen the girl working the cash register on Sunday night January 11th was the most incompetent person I ever dealt with she messed up our orders, our change back, and our sundaeas my husband and I were both in awe at how bad the service was. Eddie would had been disappointed in her costumer service and just all around work performance. Please do better. I think we will just opt out of seneca dairy queen from now on.
  • KP
    Katie Prater
    Dec 5, 2025
    5.0
    And we like really going for their ice cream.
  • KA
    Kellen Anderson
    Nov 9, 2025
    3.0
    There was something cross contamination with different flavors in my blizzard
  • MS
    Marshall Sills
    Oct 8, 2025
    4.0
    It's good for what it is, but their drive through set up is very weird.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food specialties offered at Dairy Queen Grill & Chill in Seneca, MO?

Dairy Queen Grill & Chill serves classic soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ Cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 308 Washington Ave, Seneca, MO 64865-9709, United States.