Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
722 reviews
5 stars
394
4 stars
177
3 stars
90
2 stars
20
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, order mistakes, and slow response times.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality.
Cleanliness
Several reviews mentioned that the restaurant was not clean, with dirty tables and restrooms.
Positive Experiences
Despite the issues, many customers praised the ice cream and some meals, indicating a loyal customer base.
JM
Jim Morris
Feb 17, 2026
4.0
Small and a little rundown but the food is delicious, the service is great, and it's a wonderful small town place to have ice-cream deserts.
ST
Sara Taylor
Feb 3, 2026
4.0
I had one of the new pineapple lemonade with tejin it was so good
KS
Kaden Schrader
Jan 11, 2026
1.0
The service was absolutely horrible from the second we walked in. The lady at the register couldn't figure how to do basic middle school math after messing up my order and payment she couldn't give me my correct change back for a 16 dollar order and was rude when I had to tell her how much change was due back, didn't give us our Sundaes, so we debating even asking for them because she was already so difficult to deal with but we already paid for them so tried getting it before leaving she tried recharging us for them then charging us for toppings its like she didn't know anything about her job. She needs properly trained. The restrooms were also very stinky and could use a good cleaning maybe she could start there.
JS
Jade Schrader
Jan 11, 2026
1.0
Just had the worst experience in my 25 years of using this dairy queen the girl working the cash register on Sunday night January 11th was the most incompetent person I ever dealt with she messed up our orders, our change back, and our sundaeas my husband and I were both in awe at how bad the service was. Eddie would had been disappointed in her costumer service and just all around work performance. Please do better. I think we will just opt out of seneca dairy queen from now on.
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Certified March 01, 2026Yext Knowledge Graph
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