Jimmy John's

Reviews

• LF

  Lisa Felicione

  4 days ago
  1.0
  My sister and I ordered 4 sandwiches in total.. 1 Giant Spicy East coast and two singles. Only one of them had 2 pepper slices on it. I called and She told me "ok Ill tell my people" and thats it!!! No Ill make you another sandwich or bring them back or come get some peppers Nothing!!! Very Bad Management!!! Thanks for not making it right!!!
• DS

  Diana Stoeckel

  Dec 14, 2025
  1.0
  Took over an hour for delivery and sandwich was soggy.
• DW

  David Woolery

  Nov 25, 2025
  1.0
  Placed an order and went to get it on break at work. Called the store to see where it was and they couldn't get ahold of the driver.. finally an hour after I placed the order I called and they said they dropped it at the gate and I was standing at the west gate like the instructions said. I went to write a 1 star review and I had already gave them a 1 star review last year so I had to delete to leave another.. dilevery drivers should have to know east from west. If I could get a less review then this id give no stars. Do yourself a favor and pick it up. 1 hour for a dilevery 2 blocks away in not freaky fast. When i called and asked the manager (Zach) for the corporate number he said he didnt have it. Told me to get online and find it.
• HE

  Hunter Ebright

  Nov 20, 2025
  2.0
  Placed an online order for curbside and arrived at the store and waited 30 minutes with no one in the store and 3 people working and the sandwich just sitting on the counter not marked as ready still.
• AG

  Aleshia Gillespie

  Oct 27, 2025
  1.0
  Placed my order at 11:07. Walked into the store at 11:45. My order was still not ready at 11:50. Left with three sandwiches that have bread. Only ordered one sandwich with bread, clearly states on receipt and unwhich was ordered. Call the store at 11:56, to inform my order was not received appropriately. Needless to say I was hung up on the manager times three, so of course that just angers me more and I call back. I had no problem calling corporate and letting them know about their unprofessionalism at this store. Now there’s nothing freaky fast fresh about waiting almost an hour for an order. They want us to use these apps, then they don’t want to pay attention to their tickets! Maybe instead of standing back in the corner talking and getting paid to do nothing we actually do our job and help make the tickets upfront! I then was asked by their not so appropriate manager to never return to her store!