Chipotle Mexican Grill

Reviews

• JC

  Just Cha

  1 day ago
  2.0
  Been eating here since it opened, an it's gone through many changes in staffing along the way. In the last 2 months, about 60% of the time they don't have food prepped during the normal lunch rush. They're always out of something whether it be meats(yes, plural) or rice. Some of the staff puts effort in, but when you're running a restaurant, the food and staff have to be good otherwise you have instances like this. Hopefully it gets better
• DL

  Diana L

  Mar 2, 2026
  1.0
  GM needs to be replaced ASAP. Placed my online order at 12:50. Pickup time was 1:00. Arrived at 1:13. Waited behind several cars. Pulled up to the window at 1:20. Employee informed me there were five orders ahead of mine, and that several employees had called in while others had walked out. Finally got my order at 1:43. I was missing the mild salsa. I’m assuming they ran out, but they didn’t mention anything to me. There is an apparent lack of urgency and organization among the staff. This has been a consistent issue. Sedalia was so excited to get a Chipotle, and it has been a huge disappointment. Replace managers ASAP. They do not know how to lead a team.
• CJ

  Caine jackson

  Feb 17, 2026
  1.0
  I eat here because it's cheap and less expensive then any other fast food place in town but the staff is just incompetent, especially the lady who eats her own face off while making food in the drive through. the past 7 times ive went during the day she was always working and making the food and it's came out wrong. every. single. time. you want steak? to bad you're going to get chicken and them not even tell you they're out of steak. they never have any rice that's fresh. beans always taste like water. management doesn't seem to care at all and neither does the rest of the staff considering the inside is always disgusting with trash and food on the floors and tables. I can see why this chipotle has 2.5 stars. at this point I'll drive the 30 minutes to warrensburg to have a decent meal and get treated normally by staff.
• SW

  Savannah Wolfe

  Feb 17, 2026
  1.0
  I love chipotle and it’s about the only “fast food” I’ll eat but this chipotle is beyond horrible. Food pickup is always way past ordered time, they’re always out of something like chicken or chips. When they’re out of something, they just give you whatever they want in substitution and don’t tell you. Chipotle is where I get my lunch and I haven’t gotten a correct order in probably 7 or 8 times. I order the same thing every time and I get a different result every time. No chips, no cheese, no beans, ONE tortilla instead of 2, or no chicken even. A kids meal is 4 things which you would think would be simple. The inside of the store is always absolutely disgusting. The lady at the drive thru window is rude and pissed off most days. When I’ve gone inside I’ve had to walk out because the staff were having a meeting at the register and everyone was acting like we didn’t exist for 10 min. Horribly sad how this place has been run into the ground just as fast as it got put up.
• KK

  Karma

  Feb 17, 2026
  2.0
  Lucky I’m even giving this two stars. I’ve been enjoying chipotle since 2014 long before it ever came to Sedalia I’ve had some great experiences and food, especially in Notre Dame, Indiana, but this past Sunday, where it’s probably the worst most pathetic experience I’ve ever had at a chipotle in the 12 years. I have been spending my hard earned money there. On 2/15/26 @ 615pm my friend and I came to get a couple bowls while we still at the counter, waiting for at least a good five minutes to be acknowledged after being seen by staff. There was no brown rice no vegetables no black beans no steak no other chicken besides the Al Pastor and were informed that we would be waiting upwards of 20 minutes before anything else was ready for ordering on a bowl. When I contacted the manager the following day to express my dissatisfaction I was given every excuse under the sun no apology no offer to correct nor fix anything. Well, I definitely now understand why you have a 2.5 star review rating on your business. And the only reason why you’re not getting a one star from me is because of the young lady that was working the counter that night she was probably your best most professional employee you have.

Frequently Asked Questions About Chipotle Mexican Grill