McDonald's

3.6
802 reviews
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Business Details

202 Scenic Rivers Blvd, Salem, MO
65560, United States
(573) 729-6178
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
202 Scenic Rivers Blvd, Salem, MO
65560, United States

Hours

Reviews

3.6
802 reviews
5 stars
275
4 stars
189
3 stars
176
2 stars
56
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness from managers and employees.

Order Accuracy

Many customers expressed frustration with incorrect orders, particularly during breakfast hours, indicating a need for improvement in order accuracy.

Food Freshness

Feedback on food freshness is inconsistent; while some customers received hot and fresh food, others reported cold or stale items.

Cleanliness

The cleanliness of the restaurant is frequently praised, with some customers noting it as one of the cleanest fast food locations they've visited.

Management Issues

Several reviews highlight issues with management, particularly regarding employee treatment and handling of customer complaints.
  • JP
    Jennifer Phenix
    Nov 6, 2025
    3.0
    I love McDonald's, but the one at Loves is the SLOWest. They won't park people very often, and I have waited in the line for 18 minutes before. All the others are timed, so I don't know why this one isn't. Otherwise great!
  • JA
    Justin Arthur
    Oct 25, 2025
    1.0
    Went this morning to get breakfast and they accidentally gave me a mcgriddle instead of a bagel and when I went back to get it fixed the cashier was nice and willing to help but her manager didn't want to talk just wanted her to help me and when I pulled around to the first window the young lady was crying and Michelle the manager was being very rude to her and when I pulled away from the window I heard her yell at the employee "Now stop! Dry your face." And after talking to some other employees there this is a common occurrence and I was begged to call and report her. Michelle is rude and inconsiderate to employees and has no business being in a managerial position.
  • DB
    drake butler
    Oct 18, 2025
    5.0
    We went through the drive-thru with the mobile order app and the app messed up, but they had us pull around and Aaron the manager was more than helpful even gave me my order for free just for the hassle, excellent experience.
  • KP
    Kevin Parker
    Oct 17, 2025
    3.0
    After reading the negative reviews I decided to go somewhere else. There is no place for rude Behavior especially from the manager.
  • CG
    Cheryl Gearhart
    Oct 5, 2025
    1.0
    My husband ordered 6 A and a 6 C, and they gave him a 4 C instead. When he went back thru to get it corrected…. All the workers were rude, and when the manager finally brought the correct food out, he said “Next time, make sure that you order a 6c”….to which my husband responded that was what I said! The manager was rude to him. All he wanted was what he had ordered ……
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Frequently Asked Questions About McDonald's

What are the McDonald's Salem MO location's operating hours?

This McDonald's location in Salem, MO is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-through service?

Yes, the drive-through is available every day from 5:00 AM to 11:00 PM.