Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's they've visited.
Service Quality
Customer experiences with service were mixed; while some praised friendly and helpful staff, others reported rude behavior from management and staff.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived value for money.
CC
Candi Cockrum
Feb 17, 2026
1.0
The manager on shift was the owners son and was very rude to my whole family
TW
Tim Werdehausen
Feb 17, 2026
1.0
Bad service by the owner's son!!!!
MB
Michelle Bowers
Feb 6, 2026
2.0
It's McDonald's
L3
lpscasey 340
Jan 30, 2026
5.0
I've been to McDonald's all over the country as a driver. This one, right here in Salem MO, is by far the cleanest, friendliest, most professional Mc Donald's I've even been too. Tableside service for condiments, all items places nicely in the bag and not thrown in. Food was actually nicely made. I would not have believed this was a real McDonald's but it is and I'm glad we're moving to town.
JP
Jennifer Pickard
Jan 23, 2026
3.0
I have been here a few times now. The employees are ok. The food is ok. I've gotten fries that were perfect and hot, then tonight, been under the heat lamp too long. My double cheeseburger looked HORRIBLE. There was nobody there, so I am not sure why it was a sloppy mess
I applied and interviewed to no avail with over 20 years cooking experience. But this is how you would let food go out, not on my watch. Sad. Maybe next time I can get a decent meal.