Buffalo Wild Wings

3.5
2452 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
136 Old Route 66, Saint Robert, MO
65584, United States

Hours

Reviews

3.5
2,452 reviews
5 stars
1,151
4 stars
296
3 stars
246
2 stars
197
1 star
562

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some servers received high praise for their attentiveness and friendliness, many customers reported long wait times and poor service overall.

Food Consistency

Customers frequently mentioned issues with incorrect orders and food quality, including cold and improperly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms, which detracted from the dining experience.

Staffing Issues

Many reviews pointed to understaffing and inexperienced employees, leading to overwhelmed servers and slow service.
  • JW
    Jason Wilson
    Dec 30, 2025
    1.0
    I’ve been here for 5 years and it’s just gotten worse. Every order I get to go for the last year or two is always wrong and missing something. Every time. I literally just ordered and got food there 40 minutes ago and with no surprise it was wrong. I ordered the 20/20 wing deal and it was missing 10 boneless wings and 10 bone in wings. I said something to them and they said they couldn’t do the 20/20 and did the 10/10. But they never told me that. And the food has gone downhill. Their corporate office needs to do something about this restaurant. It’s literally the worst place here now that BK is gone.
  • GS
    Gabriella Sepulveda
    Dec 23, 2025
    5.0
    Nicole, the bartender, was absolutely amazing! She was very attentive without being overbearing. The food was fresh, had great flavor and arrived in a very timely manner! I’ve already told my husband we will be coming back to see Nicole.
  • MH
    Mindy High
    Dec 23, 2025
    4.0
    Nicole was an amazing server. She ensured we had everything we needed without coming to the table too often. She was very nice and made our meal enjoyable. We will definitely request her to be our server again.
  • EP
    Ezreal P
    Dec 19, 2025
    1.0
    As someone thats lived here for two years. I warn anyone that irders here withiut dining in for corrections ahead of time. The servers always look overwhelmed, but its hard to feel bad for most of them. There's always a group of brand new employees so often which says alot about the work climate. The people they place at the desk are not receptive to simple to go orders and the tall bearded employee was obviously smelled and acted drunk, he nearly made someone almost drop his baby when he dapped his hand hard. The food I enjoy once is never made the same way again and not for the better. One time I spent an hour for a pick up order I made at the desk for it to be all wrong with no considerations of warming up the sides while they remake it. The staff intentionally made the order wrong on the receipt and said thats the only way they can lunch it in but theyll let the cooks know how it was requested for something as simple as grilled not fried. Requesting a refund is a nightmare which took 40 minutes and the manager refused to come iut of their office and insisted on having her staff relay messages with 10 minutes in between each question or response. Almost two years here and this has been the worst resturaunt in this town and unfortunately the only place thats open and available when I get off my shift. By that time im tired and hungry. Its my fault for coming here, ofcourse, but for once I would love to see them make an order right when im there.
  • LC
    lucy carter
    Dec 11, 2025
    1.0
    When I tell you we waited for an hour on our food with a 6 month old baby & then just ended up walking out after we hadn’t gotten any food after an hour. The worst thing is- they were not even busy. 4 other family’s besides us.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Saint Robert, MO specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Saint Robert, MO?

The restaurant is open Monday through Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to 11:59 PM, and Sunday from 11:00 AM to 11:00 PM.