Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, rude staff, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, highlighting a few positive interactions.
Cleanliness Concerns
Several reviews noted cleanliness issues within the restaurant, including unpleasant odors and dirty tables.
SD
Sarah Dwiggins
6 days ago
1.0
Can't get the order right, long wait, rude service. Not the first time we've had issues at this Wendy's. One star is generous. Definitely won't be back.
KS
Kat Schoen
Jan 1, 2026
1.0
Waited at the drive through for about 5 minutes only for them to shut all the lights off 2 hours before closing.
AZ
Adam Zeh
Dec 16, 2025
3.0
20 minute wait from ordering to food in hand. No smiles anywhere! Burger had more mayo than patty. Chicken tenders were good but not $2/strip good. I also ordered a cold brew coffee but when at the window. I didn't receive a straw until I got my food. So cold brew watered down super quick. Kinda disappointed as I hadn't had Wendy's in awhile and remembered them being good.
KW
Karmin Wilson
Dec 15, 2025
5.0
I had a great experience at the drive-thru with Evelyn. From the moment I placed my order, she was friendly, welcoming, and professional. She handled everything efficiently while maintaining a positive attitude, which made the experience smooth and enjoyable. Customer service like hers truly stands out.
KK
kris
Dec 5, 2025
1.0
Never answers the drive thru at night. Like ever. Tonight waited 5 minutes before getting acknowledged (and only because we spoke up several times), and was told it'd be a 20 minute(40 minute?) wait. The drive thru and parking lot were empty. Then they told us they were out of all frosties except vanilla, (sure, fine,) and also out of all the syrups for the frosty swirls too(???). Maybe there's a chance just everything in the world went wrong and all these things are true and out of staff's hands, but given my consistent experiences with this place, I have no reason to give the benefit of the doubt. I'm not gonna be that person that expects every fast food employee to be giving their heart and soul to the job, but it's just true that night service has been awful. So be warned, I guess. If you want wendy's at night, pick another wendy's that wants customers. Or go to the hardee's nearby instead! Their service was great!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 275 Mid Rivers Mall Dr?
Wendy's at 275 Mid Rivers Mall Dr is open daily from 6:30 AM until midnight with drive-thru available during these hours.
Can I place an order online or through an app for Wendy's?
Yes, you can order online via order.wendys.com or through the Wendy's mobile app available on the App Store.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to midnight.
Is delivery available at this Wendy's?
Yes, delivery is available through Wendy's app or order.wendys.com where you can enter your address to confirm availability.
Does Wendy's at Mid Rivers serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment options does Wendy's accept at this location?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Mid Rivers location?
You can provide feedback via Wendy’s Customer Care online, reach them by phone at (636) 279-3071, or visit the contact page on Wendy's website.
What nearby fast food options are available close to Wendy's?
Nearby fast food options include Arby's, McDonald's, Starbucks, and Panera Bread. Customers can compare menus or grab coffee before or after visiting Wendy's.
Are there convenient stores or gas stations near Wendy's for quick stops?
Yes, nearby places include Circle K, On the Run, Exxon & Mobil Stations, and Mobil, perfect for fueling up or grabbing convenience items around your Wendy's visit.
What nearby retail or entertainment options can I visit near Wendy's?
Close to Wendy's are places like Barnes & Noble bookstore and coffee shop, Value City Furniture, and entertainment stores like Play It Again Sports for a varied shopping experience.