Customers generally praised the food, especially the cheesesteaks and chicken sandwiches, noting they are fresh and tasty.
Service Issues
There were multiple complaints about slow service, incorrect orders, and unprofessional staff behavior.
Pricing Concerns
Many customers felt the prices were high for the portion sizes and quality, with some mentioning being charged for items they did not receive.
Cleanliness
Several reviews highlighted unsanitary conditions, including sticky floors and counters.
Customer Experience
While some customers had positive experiences with friendly staff, others reported rudeness and poor customer service.
JH
Jimmy Huckstep
Dec 21, 2025
5.0
The food is good. Service is kind slow unless you're the only one in line. Prices are overpriced.
SV
Savannah Volz
Nov 14, 2025
2.0
This Charleys used to be my favorite. I work at the Mall so I eat here often. Yesterday I went in and was told I cannot get my Mall discount from a girl who never has checked me out before I’m assuming she was the manager on shift. Either she did not understand that I was asking for the Mall discount or whatever I asked her like three times and she said I could not use it. The general manager always lets me use it every single time.
DW
Daniel Wulf
Nov 8, 2025
5.0
Great sandwiches the cheesesteak is amazing
MM
Ma’Kayla
Oct 8, 2025
5.0
Great service
LH
Linda Harrison
Sep 27, 2025
5.0
Always friendly, food is always freshly prepared. Love this place, yummm
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Mid Rivers Mall?
Charleys Cheesesteaks at Mid Rivers Mall is open from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sunday.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks at Mid Rivers Mall does not offer delivery services as their delivery hours are marked as closed every day.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through option is not available at Charleys Cheessteaks at Mid Rivers Mall; their drive-through hours are closed all days.
Can I place a takeout order at Charleys Cheesesteaks?
Takeout orders are not available at this location as the takeout hours are closed every day.
Are pickup orders available at Charleys Cheesesteaks at Mid Rivers Mall?
Pickup services are not offered at this location; the pickup hours show that they are closed every day.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards as payment options.
How can I contact Charleys Cheesesteaks at Mid Rivers Mall?
You can reach Charleys Cheesesteaks by phone at +1 833-230-2930 or visit their Facebook page at https://www.facebook.com/1354720751263254.
Which nearby restaurants can I visit before or after dining at Charleys Cheesesteaks?
Nearby dining options include Lanabri's Grill for American cuisine, Panda Express for Chinese food, Dairy Queen for ice cream and fast food, Sbarro for pizza, and Auntie Anne's Pretzels for quick snacks.
What shopping options are near Charleys Cheesesteaks at Mid Rivers Mall?
Shoppers can visit stores like LOFT for women's clothing, Shoe Dept. Encore for shoes, Pandora for jewelry, Best Buy for electronics, and DICK'S Sporting Goods for sporting goods and outdoor gear.
Are there entertainment or specialty stores near Charleys Cheesesteaks?
Yes, nearby entertainment and specialty stores include The Sports Shop STL for gifts and hobbies, Tilt arcade for games, GameStop for video games, and Vesna Art Gallery for art enthusiasts.