Wingstop

3.4
551 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop St. Louis S Grand Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3626 S Grand Blvd, Saint Louis, MO
63118, United States

Hours

Reviews

3.4
551 reviews
5 stars
229
4 stars
83
3 stars
64
2 stars
32
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Many customers reported issues with food quality, such as undercooked wings, cold fries, and incorrect orders.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, including dirty conditions and unprofessional behavior from staff.

Management Issues

Frequent complaints about management practices, including lack of responsiveness to customer concerns and poor staff management.
  • AS
    anthony stewart
    Jan 3, 2026
    1.0
    Good afternoon well i visit this location all the time and it’s always staffed with people and they never answer the phone i called and called then when they decided to answer the phone phone i was 2 min from the location coming from south county i wanted was could they change the sauce was told no and i asked the young lady who came up with that when you spending you’re money she said the store manager Wich was cool i guess she was following orders well i guess its the same Manager that said they cant take walk in order after 9pm or the same one that they were out of chicken lol i guess being in the manager field myself i would take as many orders as possibly because without the customer they wouldn’t have hours i worked at this location years ago when they first opened and it wasn’t anything like the service they are giving out check the sales report they dont lie to much playing and hanging out when they are off the clock and still when i got my food it was cold just not right when u spend 20 dollars on a meal and it is not of your liking please try to fix it because wing stop is a family favorite in my house hold
  • V3
    Vonny 3900
    Dec 21, 2025
    1.0
    I ordered on door dash and ordered my wings and fries well done and they still came soggy and wings were undercooked. I also asked for blue cheese they gave me ranch instead. Dont order from here save your money
  • LH
    Larissa Hoffmann
    Dec 13, 2025
    2.0
    I ordered delivery from them. My order was 45min late which is fine. However once I received my order they had forgotten my side of corn and all the ranch and blue cheese that was bought.
  • RE
    Ryan E
    Nov 16, 2025
    5.0
    Football Sunday and this Wingstop went above and beyond for us. We ordered a nice meal through the wingstop app, but when a doordash driver decided not to deliver/steal our order, we were lost! We knew it wasn’t the store’s fault, but we still drove to the store because we wanted to reorder. The manager was kind and understanding. Remade our order on the spot at no charge without even asking.
  • VN
    Vinay Naidu
    Nov 10, 2025
    1.0
    Worst experience with the staff, they are toooo slow.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.