Wendy's

3.7
2335 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2130 Hampton Avenue, Saint Louis, MO
63139, United States

Hours

Reviews

3.7
2,335 reviews
5 stars
944
4 stars
591
3 stars
314
2 stars
138
1 star
348

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor quality control.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including sightings of roaches.

Speed of Service

Customers experienced long wait times, especially during busy hours, with some stating that service was slow and inefficient.

Food Quality

Mixed feedback on food quality; while some enjoyed their meals, others complained about overcooked or stale items.
  • JA
    Jacob Ayres
    Nov 16, 2025
    1.0
    All advertising says they’re open until 2AM. I pull in at 1AM and they say they won’t accept my order. Super disappointing as all I thought about on my 12 hour shift as a first responder is how much a Spicy Chicken Sandwich would hit the spot
  • MB
    Michael Brown
    Nov 13, 2025
    2.0
    I stopped by to get dinner at 1:15 in the morning after my shift. I had ordered on the app. When I pulled through the drive-through, I was told they were no longer taking orders, even though the store closes at 2 AM. I informed them that I had already placed an order on the app so they told me to move forward. It took 20 minutes to get my meal. They got it wrong the first time. The girl who was taking orders, obviously was not happy to be there and just wanted to leave. as I was driving out and took a drink of my soda, it was all carbonation. I decided it just wasn’t worth it to go back that night or probably over again.
  • JR
    Jeffery Reece
    Nov 13, 2025
    1.0
    Worst experience ever. The service at this location just continues to plummet over time. I have officially marked it off our list for good. We went there Saturday night Nov 8th thru drive. There were 4 of us. I ordered my food and asked for a coke. The lady yelled they didn’t have coke. I said it’s on your menu? She said we don’t have it right now. So I said no drink then. She snaps a total. I said wait I have more orders. So I start saying the next one…she cuts me off with questions. I don’t say anything. She snaps a total. I said maam I have more orders! I then said I want a big bacon classic with pickle and….she cuts me off again. Single! Double! Or triple!? I said maam. I’m trying to give you my order. Stop cutting me off and rushing my order. She yelled “I have to know what size before I can put anything else!” I said “well then talk to me like a person and don’t keep yelling!” We finally got our orders…the fries were stone cold. The burgers tasted like they had been left on the grill 10 minutes too long. Dry and burnt…. And the soda they did have was flat. I should note we were the only car in drive and there was one customer inside. So they weren’t slammed
  • SP
    Savvy Potato
    Nov 7, 2025
    1.0
    Can't rate the food when I never got it. Ordered at 6pm and still never got my food and I wait until 6:40pm. Someone cut me off in the drive thru and threw something at my car. And yes, they were served before me when I ordered ahead of time and cars after me in the drive thru were served first. The lady said she would bring my food out, again never did.
  • DS
    Delilah Sayer
    Nov 4, 2025
    3.0
    its fast food so you get the quality and service you expect. the main reason for lower star rating is the womens bathroom was disgusting. all the water from the sink just drained onto the floor. and it smelled like a horse stable.

Frequently Asked Questions About Wendy's

Is Hampton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.