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Wendy's

3.7
(2353 reviews)

Business Details

(314) 781-4569

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2130 Hampton Avenue, Saint Louis, MO
63139, United States

Hours

Reviews

3.7
2,353 reviews
5 stars
951
4 stars
590
3 stars
315
2 stars
140
1 star
357

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor and rude service, with many customers experiencing incorrect orders and long wait times.

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and concerns about the overall cleanliness of the establishment.

Staff Attitude

Many customers noted that staff appeared unhappy and unprofessional, contributing to a negative dining experience.
  • JS
    James Shannon
    4 days ago
    5.0
    I used the drive thru but the your woman who helped gave me amazing customer service!
  • NB
    Nico B
    Feb 24, 2026
    2.0
    FIX your drink machines. I have come through like 4 times and every time the Sprite Zero and Coke Zero are simply carbonated water. That is, there is 0 flavor. This is just ONE example of the consistent issues at this location.
  • MB
    Megan Burkett
    Feb 16, 2026
    1.0
    There was only three cars in line... waited at least 30 minutes. The woman had to ask me three times what I ordered (twice through the speaker and once at the window). Finally got my junior bacon cheeseburger and nuggets. The cheeseburger was smashed, must have been sitting under something for hours and had no lettuce or tomato. I received the spicy nuggets - which I did not order. This location continues to go downhill. Compared to the one at Page and 170, the Hampton location is a dumpster fire.
  • RJ
    Ryan Jackson
    Feb 15, 2026
    1.0
    Very poor, unfriendly service. Some of our food was incorrect. I asked for ketchup at the drive thru window and the girl said, "We don't have ketchup." 🤯 We are traveling thru so won't ever be back, but wanted to warn others. You might want to go elsewhere and if corporate even cares, they may want to pay a visit as well after reading all the negative reviews. Really unfortunate experience!
  • JB
    Jared Brown
    Feb 3, 2026
    1.0
    This will be the last time I ever eat at a Wendy's for the rest of my life. Even though I went inside and placed my order instead of ordering online delivery, I still received a completely cold burger and was missing several of the chicken nuggets I paid for. Not only could these people not handle counting to the number six, but they gave me an old and cold burger. The person who took my order was talking on their cell phone with someone else while they put in my order and then refused to give me my receipt and just walked away. I did not press the issue because I thought " I only ordered two things and they don't even have to count to ten, there is no way they can mess this up," but man did you prove me wrong. A whole team there and they still are 0/2 on the order. I cannot even imagine how many of you it takes to change a light bulb.

Frequently Asked Questions About Wendy's

Is Hampton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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