Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and inconsistent order fulfillment.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and food safety concerns.
Staff Friendliness
Some customers praised individual staff members for their friendliness and helpfulness, contrasting with the overall negative service experiences.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and bathrooms.
Operational Problems
Customers noted operational inconsistencies, such as early closures, drive-thru only policies, and locked doors during business hours.