Wendy's

3.6
1625 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3801 Gravois Rd., Saint Louis, MO
63116, United States

Hours

Reviews

3.6
1,625 reviews
5 stars
608
4 stars
374
3 stars
253
2 stars
117
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and long wait times, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or incorrect food orders, with some customers experiencing food poisoning.

Cleanliness

The restaurant's cleanliness was inconsistent, with some customers noting dirty conditions and poorly maintained bathrooms.

Staff Behavior

Staff interactions varied widely, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Management Problems

Several reviews indicated poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • NS
    Nya Steward
    Nov 16, 2025
    5.0
    i love this wendy’s! best in stl♥️ reasonable wait times when busy, fresh, and friendly.
  • PB
    Plastic Button
    Nov 8, 2025
    5.0
    Everything A1 everything quick everything perfect go ahead n make my guy w/the dreads new manager
  • BJ
    Bethanie Jarboe
    Nov 6, 2025
    4.0
    The guy at the window was very friendly and polite.
  • CC
    Carter Carter
    Nov 3, 2025
    5.0
    Coolbeans with a Splash of Awesome Sauce 😎☀️
  • JG
    Josh Garrett
    Oct 24, 2025
    3.0
    This place attracts far too much drama and yet I keep coming back lol. On my most recent trip for lunch today the women in the car in front of me in the drive thru picked a fight with the manager at the pickup window which ended in the manager calling the police to send someone to the restaurant before the girls came inside to fight and got behind the counter and got "hot grease". This wasn't the first fight I've witnessed between staff and customers here so I was not surprised to see it happening again. Hopefully it deescalated and no one got hurt, but I did not stick around to find out and gladly took my food and left. The food was great! I will be back, but maybe with some mace in my car next time just in case.

Frequently Asked Questions About Wendy's

Is Graviois Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.