Wendy's

3.8
1735 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3465 Union Blvd, Saint Louis, MO
63115, United States

Hours

Reviews

3.8
1,735 reviews
5 stars
743
4 stars
375
3 stars
321
2 stars
94
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, both in-store and at the drive-thru, with long wait times often exceeding 20 minutes.

Food Quality

While some customers praised the freshness and quality of the food, many others received cold or incorrect orders, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including cursing and poor communication.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers noting it was well-maintained while others reported unsanitary conditions.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a lack of attention to detail in order preparation.
  • SB
    Sagar Bommisetti
    Nov 8, 2025
    1.0
    Worst customer service
  • YM
    Yashica Michelle
    Nov 6, 2025
    1.0
    This place needs to be SHUT DOWN!! Terrible, rude, lazy workers with POOR customer service. Throw the whole team away! 🗑🚮Just the thought of them makes me sick to my stomach. 🤮
  • CC
    Curt Clayton
    Oct 24, 2025
    2.0
    Very slow service food was cold cashier was nice
  • JR
    Justin Rybak
    Oct 17, 2025
    1.0
    Plaxed an order at 11:16, 11:38 still nothing. When I asked for my money back the manager came out, snapped her fingers and yelled at a worker like they were a dog. Then proceeded to pass the blame on everyone on why service was so slow. Carla seemed very unprofessional.
  • CS
    Cherri Sparkle
    Oct 8, 2025
    4.0
    Usually packed... the lines are slow inside and out but the food is always fresh.

Frequently Asked Questions About Wendy's

Is Union Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.