Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,341 reviews
5 stars
507
4 stars
321
3 stars
216
2 stars
85
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor service, with many experiencing long wait times and unacknowledged orders.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Overall Experience
The overall sentiment was mixed, with some customers expressing satisfaction while many others reported negative experiences.
- SWSydney WrightNov 9, 20255.0Nobody can make a Frosty the way Wendy's can
- ARAvonda RNov 9, 20253.0Chopped Lettuce on the burger. Is that new? Ewww!
- CDChuana DurdenSep 3, 20251.0Rude.
- CWchanin WaltonAug 31, 20251.0Never got my order taken at the speaker. Pulled to the window and the crew member and the mgr with the long dreads refused to take my order, told me to pull back around and to move out of the line or they would call the police. If the crew had just said just a minute I would’ve been ok with that. But she reflected her leader in the moment. I will be reaching out to the GM or higher.
- HBHeather BerryAug 17, 20255.0Great service, great food! This location stays busy due to fresh hot food and exceptional customer service! I've never gotten cold, old food from here and if anything is wrong, they fix it asap. I'm confused by the reviews, this places stays packed!
Frequently Asked Questions About Wendy's
Is West Florissant Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saint Louis, MO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saint Louis, MO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (314) 383-0574.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Florissant Wendy’s serve breakfast?
Yes, this Wendy’s location in Saint Louis, MO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on West Florissant Ave?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer delivery and how can I place an order?
Yes, delivery is available. You can place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on 8009 West Florissant Ave?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I contact Wendy's West Florissant Ave for questions or feedback?
You can call (314) 383-0574, use the Customer Care Live Chat via the Wendy's Contact page, or fill out the Wendy’s Customer Satisfaction Survey with your receipt info.
What payment options are accepted at Wendy's on West Florissant Ave?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby banks if I need to withdraw cash before visiting Wendy's?
Yes, nearby banks include Fifth Third Bank, Great Southern Bank, Midland States Bank, and PNC Bank with ATMs.
Are there other fast food restaurants near this Wendy's location?
Yes, other nearby fast food restaurants include Burger King, Subway, and China King.
What retail stores are located near Wendy's on West Florissant Ave?
Nearby retail stores include Sprint Store By Wireless Lifestyle, Metro by T-Mobile, The North Face Outlet, and Cricket Wireless Authorized Retailer.
Can I order food online for pickup or delivery at this Wendy's?
Yes, you can order online for pickup or delivery through the Wendy's app or at order.wendys.com.
Does this Wendy's location have a casual dress code and dining options?
Yes, the attire is casual and the restaurant offers dine-in, drive-thru, takeout, and delivery services.