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Wendy's

3.6
(1305 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8009 West Florissant Ave, Saint Louis, MO
63136, United States

Hours

Reviews

3.6
1,305 reviews
5 stars
488
4 stars
309
3 stars
210
2 stars
83
1 star
215

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the food and found it fresh, others reported issues with cold or poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rudeness from staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty drink machines and overall cleanliness concerns.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and lack of attention to detail.

Overall Experience

The location received mixed reviews, with some praising the food and service while others expressed frustration with the overall experience.
  • RP
    RAXX CITY 314 PODCAST
    5 days ago
    1.0
    This place sucks, no restrooms, long waits and rude employees with attitude problems. Even the managers. Just need to close this place down in my opinion or revamp the staff and procedures. Take your money and deny you the privilege of using the restroom. Just diabolical.
  • VS
    Vanity Star
    Jan 28, 2026
    5.0
    The food is always good. They always get our orders correct. Staff is good. I even saw a staff member outside picking up people's trash they just threw out of their cars. These people are doing a lot and still serve delicious food. I'm at home eating my spicy chicken sandwich with only mayo. Yum!
  • BB
    Brandon
    Jan 19, 2026
    1.0
    Disgusting the food was sitting under a warmer for a long time maybe all day. It was absolutely horrible.
  • WB
    William Bandy
    Jan 17, 2026
    1.0
    Service would have been a zero if I could. Had one employee tell me lunch starts at 10 then another tell her to stop the order as lunch doesn't start till 1030. Just rude across the board to both myself and the other employee. No idea what the food is like as I left after being rudely told lunch does not start till 1030
  • CJ
    Cedi Johnson
    Jan 8, 2026
    1.0
    Worse location ever! Unprofessional. Fry cook must not be able to tell a regular nugget from a spicy nugget! Received wrong food nd also didn’t receive all my food .. do not order through door dash they don’t handle DoorDash customer with care!

Frequently Asked Questions About Wendy's

Is West Florissant Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on West Florissant Ave?

The drive-through is open daily from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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