Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, with some stating they left without receiving their orders.
Customer Service
Many reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor communication and lack of assistance.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly regarding the drink machines and overall cleanliness of the restaurant.
CJ
Cedi Johnson
4 days ago
1.0
Worse location ever! Unprofessional. Fry cook must not be able to tell a regular nugget from a spicy nugget! Received wrong food nd also didn’t receive all my food .. do not order through door dash they don’t handle DoorDash customer with care!
MB
Mind Ya Bitnezz
Jan 3, 2026
2.0
First time coming. Order taker was talking very fast. I ordered 4 biggie bags and everything was in the bag. The sprites were very nasty. I could tell the employees don't clean the drink machine. I didn't plan on come by back here!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on West Florissant Ave?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer delivery and how can I place an order?
Yes, delivery is available. You can place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on 8009 West Florissant Ave?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I contact Wendy's West Florissant Ave for questions or feedback?
You can call (314) 383-0574, use the Customer Care Live Chat via the Wendy's Contact page, or fill out the Wendy’s Customer Satisfaction Survey with your receipt info.
What payment options are accepted at Wendy's on West Florissant Ave?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby banks if I need to withdraw cash before visiting Wendy's?
Yes, nearby banks include Fifth Third Bank, Great Southern Bank, Midland States Bank, and PNC Bank with ATMs.
Are there other fast food restaurants near this Wendy's location?
Yes, other nearby fast food restaurants include Burger King, Subway, and China King.
What retail stores are located near Wendy's on West Florissant Ave?
Nearby retail stores include Sprint Store By Wireless Lifestyle, Metro by T-Mobile, The North Face Outlet, and Cricket Wireless Authorized Retailer.
Can I order food online for pickup or delivery at this Wendy's?
Yes, you can order online for pickup or delivery through the Wendy's app or at order.wendys.com.
Does this Wendy's location have a casual dress code and dining options?
Yes, the attire is casual and the restaurant offers dine-in, drive-thru, takeout, and delivery services.