Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While some customers enjoyed the food and found it fresh, others reported issues with cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rudeness from staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty drink machines and overall cleanliness concerns.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and lack of attention to detail.
Overall Experience
The location received mixed reviews, with some praising the food and service while others expressed frustration with the overall experience.
RP
RAXX CITY 314 PODCAST
5 days ago
1.0
This place sucks, no restrooms, long waits and rude employees with attitude problems. Even the managers. Just need to close this place down in my opinion or revamp the staff and procedures. Take your money and deny you the privilege of using the restroom. Just diabolical.
VS
Vanity Star
Jan 28, 2026
5.0
The food is always good. They always get our orders correct. Staff is good. I even saw a staff member outside picking up people's trash they just threw out of their cars. These people are doing a lot and still serve delicious food.
I'm at home eating my spicy chicken sandwich with only mayo. Yum!
BB
Brandon
Jan 19, 2026
1.0
Disgusting the food was sitting under a warmer for a long time maybe all day. It was absolutely horrible.
WB
William Bandy
Jan 17, 2026
1.0
Service would have been a zero if I could. Had one employee tell me lunch starts at 10 then another tell her to stop the order as lunch doesn't start till 1030. Just rude across the board to both myself and the other employee. No idea what the food is like as I left after being rudely told lunch does not start till 1030
CJ
Cedi Johnson
Jan 8, 2026
1.0
Worse location ever! Unprofessional. Fry cook must not be able to tell a regular nugget from a spicy nugget! Received wrong food nd also didn’t receive all my food .. do not order through door dash they don’t handle DoorDash customer with care!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on West Florissant Ave?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer delivery and how can I place an order?
Yes, delivery is available. You can place orders via the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on 8009 West Florissant Ave?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
How can I contact Wendy's West Florissant Ave for questions or feedback?
You can call (314) 383-0574, use the Customer Care Live Chat via the Wendy's Contact page, or fill out the Wendy’s Customer Satisfaction Survey with your receipt info.
What payment options are accepted at Wendy's on West Florissant Ave?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby banks if I need to withdraw cash before visiting Wendy's?
Yes, nearby banks include Fifth Third Bank, Great Southern Bank, Midland States Bank, and PNC Bank with ATMs.
Are there other fast food restaurants near this Wendy's location?
Yes, other nearby fast food restaurants include Burger King, Subway, and China King.
What retail stores are located near Wendy's on West Florissant Ave?
Nearby retail stores include Sprint Store By Wireless Lifestyle, Metro by T-Mobile, The North Face Outlet, and Cricket Wireless Authorized Retailer.
Can I order food online for pickup or delivery at this Wendy's?
Yes, you can order online for pickup or delivery through the Wendy's app or at order.wendys.com.
Does this Wendy's location have a casual dress code and dining options?
Yes, the attire is casual and the restaurant offers dine-in, drive-thru, takeout, and delivery services.
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