Wendy's

3.6
1344 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8009 West Florissant Ave, Saint Louis, MO
63136, United States

Hours

Reviews

3.6
1,344 reviews
5 stars
508
4 stars
321
3 stars
216
2 stars
86
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, with some stating they left without receiving their orders.

Customer Service

Many reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor communication and lack of assistance.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly regarding the drink machines and overall cleanliness of the restaurant.
  • CJ
    Cedi Johnson
    4 days ago
    1.0
    Worse location ever! Unprofessional. Fry cook must not be able to tell a regular nugget from a spicy nugget! Received wrong food nd also didn’t receive all my food .. do not order through door dash they don’t handle DoorDash customer with care!
  • MB
    Mind Ya Bitnezz
    Jan 3, 2026
    2.0
    First time coming. Order taker was talking very fast. I ordered 4 biggie bags and everything was in the bag. The sprites were very nasty. I could tell the employees don't clean the drink machine. I didn't plan on come by back here!!
  • PB
    Paul Baca
    Dec 4, 2025
    5.0
    Thank you and God bless everyone!
  • SW
    Sydney Wright
    Nov 9, 2025
    5.0
    Nobody can make a Frosty the way Wendy's can
  • AR
    Avonda R
    Nov 9, 2025
    3.0
    Chopped Lettuce on the burger. Is that new? Ewww!

Frequently Asked Questions About Wendy's

Is West Florissant Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on West Florissant Ave?

The drive-through is open daily from 6:30 AM to 2:00 AM.