Wendy's

Reviews

• DR

  Dan Rouse

  Feb 13, 2026
  2.0
  There were very few people in the Drive-Thru and very few people in the restaurant. I stood at the register waiting to be helped for a full 5 minutes before the manager finally said I'll be right with you. For the next 10 minutes, she dilly-dally around moving super slow putting orders together. I tried to get her attention but finally I said, is there someone that can take my order I've been standing here for over 10 minutes. Then the manager looked at me very testily and said I'll be right with you. When I finally ordered my order was over in 30 seconds. Seriously, she could have helped me at any point and she would have only been 30 seconds behind. I hate being ignored and I hate for my time to be taken advantage of like that
• HD

  Honeiy Daniels

  Feb 7, 2026
  1.0
  If I could give this company a negative 0 I absolutely would. I just stood at the counter with my daughter waiting on our order to be taken patiently. After 9 min and 5 employees looking at us, continuing to gossip and ignore us. I finally asked is anybody taking orders. They just looked at me completely confused like the didn’t work there or something. 1 person finally responded and said ummm idk I think you have to use a kiosk or something. Mind you if that would have been an option I obviously would have used it instead of dealing with the horrendous customer service experience we had. We stood there another 2 min while they continued to stand around doing nothing. Not a single person spoke when we walked in, nobody said we will be right with you. Nothing. I have been a store manager in customer service for 18 years and never in my life have I had such a bad experience with your company. I will never be frequenting that location again. I will be leaving a review on every site, along with contacting the BBB. Something needs to be done with these employees and whoever was the manager. This happened at the location at 6925 S Lindbergh St. Louis, Mo, on February 6 at 4:30pm. I also would like to mention that I have a mental illness and this visit made me spiral very quickly downhill after the fact.
• JB

  Joseph Bolle

  Feb 2, 2026
  2.0
  It's fast food don't expect much but we both got food poisoning from this place won't be going back we had spicy chicken and a small burger
• CP

  car phone

  Jan 27, 2026
  1.0
  $50 for 3 sandwiches sure no problem. But I asked the girl more than 3 times EXTRA EXTRA mayo n hot sauce on the side she gave me 3 mayo 3 hot sauce She didn’t give me the kind I asked for. They make me feel like I asked them for half of their paycheck. SO CHEAP.
• PM

  Paden Mitchell

  Jan 23, 2026
  1.0
  Sat down to eat. No one was at the register had to track someone down to order our food as the kiosk was broke. Had rap music blasting over the sound system. Place was filthy and finaly got the food a half hour later and everything was ice cold. Went to get ketchup and all the dispensers where out. Definitely will not be returning to this location.

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