Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9951 W Florissant Ave in Saint Louis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or stale food.
Operational Issues
Frequent complaints about the drive-thru being closed or only accepting DoorDash orders, along with inconsistent hours.
Staff Attitude
Several reviews noted a lack of professionalism and poor attitudes among staff, impacting the overall customer experience.
MY
Mind Yabusiness
Nov 3, 2025
5.0
Woman at the window was amazing!
SH
Sheila Hollinshed
Oct 22, 2025
4.0
Drive Thru
CA
connor archer
Oct 21, 2025
1.0
I've tried ordering from this location a few times and it's been the same. Tried the new grilled Flamin' Hot® Grilled Cheese Burrito which was ok. Probably better ordered elsewhere. Also got the Cantina Chicken Quesadilla which is $12. It was dry and tasted like crap. Wasn't fresh at all. Would not recommend this location. Stay away from this Taco Bell. if people quit wasting their money it might close down and the lazy workers who clearly don't want to be there will be out of a job.this place sucks
ML
Miata lewis-harris
Sep 28, 2025
2.0
This place is consistently getting worse and worse.
I go through the drive through.I order my food and a drink.Then, I get to the window.And they ask me if I wanted three of what I ordered. I said, no, then they told me the cost and I said, but does that include the drink?They said, yes, then I paid. On the receipt, there was no drink, I asked and then they told me, I would have to go all the way back through the drive through just to order a drink.
What kind of customer service is that?
They said they had a customer behind me and they were on a timer but it takes what three seconds to make a drink?
SF
Shana Frazier
Sep 27, 2025
1.0
If I could give a zero I would. They refused to take my order in the drive thru as soon as I pulled up and offered no explanation but continued to take other orders in the drive thru before and after me.
I couldn't even exit the line until the person in front got their food. 10/10 doNOT RECOMMENDED.
What are the drive-through hours of this Taco Bell location on weekdays?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Friday.
Is this Taco Bell open late on weekends?
Yes, on Saturdays the drive-through hours extend to 4:00 AM, and on Sundays it is open until 3:00 AM.
Where is this Taco Bell located?
It is located at 9951 W Florissant Ave, Saint Louis, MO 63136, USA.
What payment methods are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell offer online ordering or mobile app ordering?
Yes, you can order ahead online or on the mobile app for pickup or delivery.
What are some popular menu specialties at this Taco Bell?
Popular specialties include Dollar Cravings, Tacos, Burritos, and Combos.
Does this location have a drive-through and seating available?
Yes, this Taco Bell features a drive-through as well as seating for dine-in customers.
Are there any nearby public transportation options to this Taco Bell?
Yes, the MetroBus Stop Chambers Rd @ West Florissant Ave (Eastbound) is nearby, helping customers easily reach the restaurant by public transit.
What automotive services are near this Taco Bell?
Nearby automotive services include AutoZone for parts, Auto Tire Car Care Centers, Zisser Tire & Auto Service, and Valvoline Instant Oil Change for repairs and maintenance.
What other dining options are near this Taco Bell?
You can find New York Grill steakhouse, Mother's Fish - St Louis Ave and Grand seafood restaurant, Son Ja's Soul Food Carryout, and Papa John's Pizza nearby for a variety of cuisines.