Taco Bell

3.5
1204 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9951 W Florissant Ave in Saint Louis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9951 W Florissant Ave, Saint Louis, MO
63136, United States

Hours

Reviews

3.5
1,204 reviews
5 stars
443
4 stars
235
3 stars
211
2 stars
86
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or stale food.

Operational Issues

Frequent complaints about the drive-thru being closed or only accepting DoorDash orders, along with inconsistent hours.

Staff Attitude

Several reviews noted a lack of professionalism and poor attitudes among staff, impacting the overall customer experience.
  • MY
    Mind Yabusiness
    Nov 3, 2025
    5.0
    Woman at the window was amazing!
  • SH
    Sheila Hollinshed
    Oct 22, 2025
    4.0
    Drive Thru
  • CA
    connor archer
    Oct 21, 2025
    1.0
    I've tried ordering from this location a few times and it's been the same. Tried the new grilled Flamin' Hot® Grilled Cheese Burrito which was ok. Probably better ordered elsewhere. Also got the Cantina Chicken Quesadilla which is $12. It was dry and tasted like crap. Wasn't fresh at all. Would not recommend this location. Stay away from this Taco Bell. if people quit wasting their money it might close down and the lazy workers who clearly don't want to be there will be out of a job.this place sucks
  • ML
    Miata lewis-harris
    Sep 28, 2025
    2.0
    This place is consistently getting worse and worse. I go through the drive through.I order my food and a drink.Then, I get to the window.And they ask me if I wanted three of what I ordered. I said, no, then they told me the cost and I said, but does that include the drink?They said, yes, then I paid. On the receipt, there was no drink, I asked and then they told me, I would have to go all the way back through the drive through just to order a drink. What kind of customer service is that? They said they had a customer behind me and they were on a timer but it takes what three seconds to make a drink?
  • SF
    Shana Frazier
    Sep 27, 2025
    1.0
    If I could give a zero I would. They refused to take my order in the drive thru as soon as I pulled up and offered no explanation but continued to take other orders in the drive thru before and after me. I couldn't even exit the line until the person in front got their food. 10/10 doNOT RECOMMENDED.

Frequently Asked Questions About Taco Bell

What are the drive-through hours of this Taco Bell location on weekdays?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Friday.

Is this Taco Bell open late on weekends?

Yes, on Saturdays the drive-through hours extend to 4:00 AM, and on Sundays it is open until 3:00 AM.