Taco Bell

3.5
872 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4320 Butler Hill Road in Saint Louis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4320 Butler Hill Road, Saint Louis, MO
63128, United States

Hours

Reviews

3.5
872 reviews
5 stars
340
4 stars
167
3 stars
135
2 stars
59
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food preparation, such as missing ingredients, cold food, and poorly assembled items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staffing Issues

Reviews indicated that the location is often understaffed, leading to slow service and mistakes with orders.

Mixed Experiences

While some customers praised the food and service, many others expressed dissatisfaction, suggesting inconsistency in performance.
  • HC
    Hannah Cox
    Nov 14, 2025
    1.0
    Absolutely worst Taco Bell ever. We have lived nearby for 4 years now and been to this Taco Bell about a dozen times since then. Literally every time we have gone something has been wrong with our order (I know, I know- we will not be continuing to go there anymore). Whether it’s the order is completely wrong or missing things or the chips have a weird burnt/chemical taste or the taco/chalupa shells are stale there is always something that is an issue. We’ve officially given up going there and will not drive the extra 10-15 min to the next closest one where we can actually enjoy our food.
  • BL
    Bob Larry
    Nov 11, 2025
    1.0
    Chicken quesadillas arnt cut and cheese isn’t melted , very rude people that work there , need to up there game for sure , won’t be seeing me again.
  • AB
    Ashley Brust
    Nov 7, 2025
    1.0
    Absolutely the most DISGUSTING bathroom ever! 🤮 The feminine hygiene container was overflowing with trash. Floor, toilet, mirror, changing table everything nasty! The manager kept yelling at the employees “what are you working on?” Every 3 minutes. We waited 20 minutes for a Mobil order that was only $12 worth of food . I’ve lost all hope for Taco Bell this isn’t the first time this has happened. They need more staff and better management. I wish I would have taken pictures of the bathroom to show just how unbelievable it was.
  • RB
    Robert Boelloeni
    Nov 5, 2025
    1.0
    I had to throw my food away because the two employees were smoking weed inside of the store while the food was being made. Will definitely never come back to this location ever again.
  • HE
    Hevvon Edwards
    Oct 19, 2025
    1.0
    We came to the Taco Bell on Butler Hill Rd. @3:50PM—4:02PM trying to enter the Lobby knowing we had a very large order. We knew it was a large order, we both have experience in food service, and we wanted to make the load lighter by going into the Lobby which was locked. So we looked at their empty drive through and figured there is nothing else for us to do but order there. As we were ordering, mind you THERE IS NO ONE IN LINE BEFORE OR AFTER US, and the LOBBY IS CLOSED. So half of their workload in the store is already shrinked. But as we order we hear people shouting in the background of the order being taken. “We don’t have that” to “OH MY GAAAHHHD”. Is it too much to ask for a little grace when we too are put in a compromised situation due to actions being taken we have no control over? Is it too much for people to do the job THEY APPLIED FOR? Our order was going to cost $45+ because we were just trying to get food for our family as some in our family are currently sick due to viral illness. We were cordial and patient and those who we simply are asking to prepare food for us met us with nothing more than CONTEMPT. Anyone on Butler Hill or in the area should drive a little further to the next location on Lemay Ferry Rd. Because close mouths don’t get fed.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Butler Hill Road?

The drive-through is open daily from 7:00 AM to 4:00 AM.

Where is Taco Bell located in Saint Louis?

Taco Bell is located at 4320 Butler Hill Road, Saint Louis, MO 63128, USA.