Taco Bell

3.5
882 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4320 Butler Hill Road in Saint Louis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4320 Butler Hill Road, Saint Louis, MO
63128, United States

Hours

Reviews

3.5
882 reviews
5 stars
341
4 stars
167
3 stars
135
2 stars
60
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant and bathrooms, with some customers feeling uncomfortable due to the lack of cleanliness.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale items, poorly assembled meals, and instances of foodborne illness.

Long Wait Times

Many customers experienced long wait times both in the drive-thru and inside the restaurant, contributing to a negative dining experience.
  • NB
    Nancy Von Behren
    Jan 2, 2026
    1.0
    The employees here really really are bad. I’ve seen three people come out because their orders were bad. Service is not good.
  • IB
    Isabelle Baker
    Dec 28, 2025
    1.0
    Ordered Taco Bell on their app. Got order confirmed at speaker and was told they were closing after my car even though there were more cars in line. The website says they close at 4am, we were there around 11:30-12am. We waited 45 minutes just to pull up to the window and say that they aren’t giving us our food.
  • OM
    owen m
    Dec 28, 2025
    1.0
    Closed the store when people were waiting in a 25-30 minute line because they had no “manager on duty.” Worker came out of the store hitting his vape, being rude & having an entitled attitude towards each customer he spoke to. He abruptly said “we’re closed,” and didn’t clarify reasoning or if we were able to be compensated for the cancelled orders. When I got to the microphone the worker again stated they were closed. I had placed a mobile order TWICE NOW & the store has been RANDOMLY CLOSED. I have filed TWO COMPLAINTS TO THE TACO BELL APP and they HAVE NOT HELPED ME OR REFUNDED ME FOR THEIR FAULT. It’s annoying when this is a repetitive cycle, Taco Bell do better. Staff your restaurants and hire people without attitudes, it’s not that hard.
  • IB
    Isabella Brown
    Dec 22, 2025
    2.0
    Worker was very rude, we ended up not ordering because of his additude. We ordered the first part of the order and he asked us if we would like anything else, we asked for him to give us a minute, the he proceeded to tell us our total and not say anything for several minutes. When he finally came back to us we asked for 2 baja blasts, they were out of it, and he was rude about it when we repeated what he said as were asked to wait a minute
  • SS
    Shumukuku
    Dec 22, 2025
    1.0
    usually, no problems with this place. however, just found an extremely long hair on my burrito. lost my appetite completely. please tie back your hair when making our food.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Butler Hill Road?

The drive-through is open daily from 7:00 AM to 4:00 AM.

Where is Taco Bell located in Saint Louis?

Taco Bell is located at 4320 Butler Hill Road, Saint Louis, MO 63128, USA.