Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others noted unprofessionalism and poor attitudes.
Speed of Service
Numerous reviews highlighted long wait times, particularly in the drive-thru, with some customers experiencing delays of over an hour.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold, poorly packaged, or improperly prepared items.
Health Concerns
There were serious complaints regarding food handling and hygiene practices, raising concerns about health risks.