Taco Bell

Reviews

• TT

  Tanner

  2 days ago
  1.0
  Placed an online order and was told to come inside after going through the drive-through. Ended up waiting about 1.5 hours. One of the employees was literally playing slots on his phone at the counter — I even asked him what his max win was and he said $280. When I brought up a refund around the 60-minute mark, I was met with attitude, as if I was out of line for asking. They said they had a “back order of 10+ meals,” but only five people were in the store. No one was in the drive-through because everyone had been told to come inside (or that it wasn’t open). Asking for a refund turned into an argument with the staff, even though I made it clear I respected the work they were doing (happy to time stamp). What made it worse is that I placed the order 30 minutes before I even arrived - food was in hand 2 hours post, which is crazy for a fast food. Wouldn’t recommend this location for a late-night stop unless you’re ready for a long wait and an unnecessary argument.
• CM

  Christopher Michael

  Nov 16, 2025
  5.0
  I have been to Taco Bell locations from North Main, OFallon to Mid Rivers, St Peters. This Taco Bell has been faster, friendlier, and more accurate, than any Taco Bell ever. I appreciate the revival of the 7-layer burrito. It was missed. Please ensure your staff is not overwhelmed to continue satisfactory customer service.
• BJ

  Bernard Johnson

  Nov 13, 2025
  1.0
  This is the worst Taco Bell in Saint Louis. The night shift frequently will tell you you can’t order from the drive thru unless you order in the app because they don’t want to count a drawer. The portions are smaller than any of the other stl locations, while still managing to mess at least one thing up or leave something out on every order, and the only reason I go to this location is because it is walking distance. The staff goes out of their way to be rude to customers in a way that is almost comical. For instance when I went through drive thru and asked if having to order via the app was a new policy, she said “does it matter” while flipping me off and slamming the window on me. I should also mention I’ve gotten food poisoning several different times from this location, one requiring hospitalization. Yet I still go back because I like pain and chalupas. Actually tbh this might be my favorite location because of all those things because it feels like an episode of punk’d or boiling points, and while that’s not most people’s cup of tea, I do enjoy the refund and complimentary item corporate gives me every time this location messes up and refuses to replace. 10/10 do not recommend unless you too have a messed up sense of humor.
• JH

  James Hoey

  Nov 11, 2025
  5.0
  It was my 1st time there. The young lady that assisted me was friendly and helpful!
• FS

  Faith Svanda

  Nov 1, 2025
  1.0
  I’ve never written a review before, but this Taco Bell visit deserves one. We placed our order at 1:30 PM and didn’t receive our food until an hour later. We ended up having to go inside because they suddenly switched to mobile orders only while we were waiting and said we would have to go inside because there was too much going on. When we got inside, it was absolute chaos. There were at least 15 people waiting, and orders were just sitting on a cart—nobody calling out names or handing food out. It seemed like everyone inside had been waiting close to an hour as well. There were only three workers, and it was clear they weren’t in any hurry. One employee was being rude, singing and dancing, and moving incredibly slow while people just stood there waiting. The woman at the counter would ask for names, then get distracted and start doing something else entirely. Very disappointing.

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