Taco Bell

3.1
1115 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13123 Olive Blvd in Saint Louis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13123 Olive Blvd, Saint Louis, MO
63141, United States

Hours

Reviews

3.1
1,115 reviews
5 stars
324
4 stars
226
3 stars
165
2 stars
91
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including stale items, incorrect orders, and cold food.

Operational Issues

Frequent complaints about the drive-thru process, including being forced to wait at the ordering screen and inconsistent operating hours.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Mixed Experiences

While some customers had positive experiences with food and service, these were overshadowed by the majority of negative feedback.
  • JS
    Jeff seeney
    Jan 1, 2026
    1.0
    It's clear they are trained to not give hot sauce. You can ask at speaker, confirm at window. They will say yes and smirk.
  • HU
    Hasan Unal
    Dec 8, 2025
    4.0
    Taco Bell, Amerika'da Meksika restoranı hizmeti veren güzel bir işletmedir. Hem araçla servis alabilir, hem de restoranda yemek yiyebilirsiniz. Müşteriler için çok iyi fakat çalışanlar için o kadar iyi olmayan bir yer. Çünkü herkes çok hızlı bir şekilde ve sürekli ayakta çalışıyor. Çalışanların yerinde olmak istemezdim.
  • KK
    ktrapp
    Dec 5, 2025
    1.0
    If I could give fewer stars I would. Please just do everyone a favor and close this store. Always such a disappointment
  • MR
    Myra R
    Dec 4, 2025
    1.0
    As someone who works in both customer service and the restaurant industry, I can confidently say that my experience tonight was awful. The service I received was unacceptable from start to finish. I ordered food and was given old chicken, and several sauces were missing. After discovering that the chicken tenders were stale, hard, and missing one piece, I returned to the store to request a refund. The first employee I spoke with went to get the manager. She approached me with no greeting and simply said, “This what I’m refunding?” I explained that the order was missing sauces, only contained three tenders instead of four, and the chicken was old. She maintained a rude attitude the entire time. She then gave me a refund amount that was noticeably lower than what I paid. When I asked why, she responded, “I’m not refunding you for the drink.” The drink was sitting right on the counter. After pointing that out, she adjusted the amount but it was still wrong because she “forgot the soft taco.” Her attitude was unprofessional, yet she continued making mistakes. Once she finally got the amount right, she asked how I paid. I said card, and she said “well insert the card,” grabbed the bag of food, tossed it in the trash (with half the food hanging out), and walked away. Then the card reader had issues, and we waited about three minutes calling for help. A group of younger workers eventually came over, and one of them fixed the card reader so I could finally get my refund. This entire situation was a fiasco—truly the worst service I’ve ever received. Danyelle, ma’am… manager to manager, some additional training is clearly needed. Being disrespectful to a customer who calmly requested a refund is unacceptable. I will not be returning.
  • PM
    Paul Metzger
    Nov 1, 2025
    5.0
    I’m old and my glasses are weak so I can’t read the menu or understand the foreign waiter so I just order the $9 box which is loaded with good and tasty food.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 13123 Olive Blvd in Saint Louis?

Taco Bell at 13123 Olive Blvd in Saint Louis is open daily from 9:00 AM to 3:00 AM the next day.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service daily from 9:00 AM to 3:00 AM.