McDonald's

3.0
1265 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7259 Watson Rd, Saint Louis, MO
63119, United States

Hours

Reviews

3.0
1,265 reviews
5 stars
348
4 stars
194
3 stars
192
2 stars
134
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting over 30 minutes for their orders.

Employee Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of customer care.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and food quality issues, including cold or improperly cooked items.

Management Issues

Customers expressed concerns about poor management and lack of oversight, contributing to the overall negative experience.
  • SB
    Sandesh Bhurtyal
    Nov 17, 2025
    1.0
    Genuinely worst MC place ever..been here many times cause i live nearby and have to come this place. Main problem with this place is 1. Forever to take order, timing is so slow i have to wait literally 30min in drive though even in counter sometimes 2. Staffs are too rude with customers 3 amount of chicken is too low.. cheap place too be honest I dont recommend this place at all😡🫩
  • WS
    Will Stanfield
    Nov 15, 2025
    1.0
    This McDonald’s location is a catastrophe and complete failure of a store. It’s constantly understaffed and the people they do have on the clock do not care one ounce about completing orders in a timely fashion. I try to never come to this location because drive thru will literally take at least 30 minutes. It’s an insult on the history of McDonald’s and is nothing close to fast food. Good quality at this location also is atrocious. It would be better to actually just shut down this location. Corporate needs to know how the management and owners of this location continually let it fail the customer with no regard to making change.
  • TH
    Tabitha Himmelsbach
    Nov 12, 2025
    1.0
    If I could leave a zero stars I would. I sat in the drive thru tonight for 15 minutes with no greeting or response when I asked if they were even open. This is not good customer service. I will be contacting corporate. It should not take this long to get a response in the drive thru.
  • BB
    Brandon
    Nov 8, 2025
    1.0
    Genuinely worst McDonald’s I’ve been to. Staff was rude and didn’t even get my order right. I’m pissed honestly considering I was patient enough to wait and get it remade just for them to be rude and let me go. I wish I got a refund so bad but they were so rude that it wasn’t even worth it. Please avoid this place like the plague
  • CS
    Cameron Smith
    Nov 4, 2025
    1.0
    This is literally the worst McDonald’s ever. Every worker after 4pm has an attitude. The slowest drive thru line. They do not take orders after 8:30pm. They will take forever to take your order, or eventually just tell you they’re only accepting mobile orders at this time. When they close at 11pm. I had a mobile order around 9:30, and they still told me to cancel it. I highly don’t recommend. I live down the street and never get served after 8pm, I am not kidding. Don’t go. At this point close down, too many of yall in there not working, and if yall don’t have cover after a certain time, then you need to close.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:15 AM to 8:30 PM.

When is the drive-through open at McDonald's on Watson Rd?

The drive-through is open every day from 6:00 AM to 11:00 PM.