McDonald's

3.0
1273 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7259 Watson Rd, Saint Louis, MO
63119, United States

Hours

Reviews

3.0
1,273 reviews
5 stars
349
4 stars
195
3 stars
192
2 stars
134
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with reports of rude staff and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, often receiving the wrong items or missing components.

Speed of Service

The drive-thru and overall service speed were frequently criticized, with customers reporting excessively long wait times.

Food Quality

Several reviews mentioned cold or poorly prepared food, contributing to a negative dining experience.

Cleanliness and Environment

Some customers noted cleanliness issues and unprofessional behavior from staff, impacting their overall impression of the location.
  • CC
    Chadachu
    5 days ago
    1.0
    Literally showed up to the drive thru and no one would even talk to me for like 30 minutes at 9:30. What is even happening at this location, staff needs to straight up be fired.
  • SM
    S MacK
    Dec 28, 2025
    1.0
    Ordered the Daily double value meal got home Completely wrong , no mcnuggets, 2 dried patties and cold fries.
  • DB
    Danielle B
    Dec 21, 2025
    1.0
    if I could give this a zero stars I would everybody is always so rude at this location. Zero customer service
  • AC
    Apo Can
    Dec 15, 2025
    1.0
    I went to order food there, and there was a pregnant woman working there. I tried to talk to her, but she was very rude and unhelpful. I waited for more than 20 minutes, and she didn't help me at all. This is the worst place I've ever seen in my life.
  • SD
    stacy derington
    Nov 30, 2025
    1.0
    This is the worst McDonald's ever the drive thru is always super slow then they don't get ur order right, it's worth it to drive further to a different location

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:15 AM to 8:30 PM.

When is the drive-through open at McDonald's on Watson Rd?

The drive-through is open every day from 6:00 AM to 11:00 PM.