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McDonald's

3.0
(1280 reviews)

Business Details

7259 Watson Rd, Saint Louis, MO
63119, United States
(314) 832-1869
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7259 Watson Rd, Saint Louis, MO
63119, United States

Hours

Reviews

3.0
1,280 reviews
5 stars
351
4 stars
195
3 stars
192
2 stars
135
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 20-45 minutes for their orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Numerous customers described staff as rude and unhelpful, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and quality.
  • MM
    Mando
    2 days ago
    1.0
    Hello. I'm writing this review to let you know that this is actually probably the longest I've ever waited at a McDonald's. It's been about 55 minutes. I figured I would take the time to leave this review since I am currently blocked in the drive-thru with no means to literally egress the property.
  • NN
    Noah
    Feb 15, 2026
    1.0
    They hung up on me like a bully
  • EP
    Elder's Antiques Cheyenne Pfeiffer
    Feb 8, 2026
    1.0
    This McDonald’s is a complete joke. It has gone downhill so fast. the last five times I’ve been here no one says thank you, have a nice day, or You’re welcome. The employees are extremely rude. They say they’re open till 11 but that is not been the case for me the last four times I’ve tried to visit. coming home from Walmart leaving Walmart early enough so that I can get there before 11 to place an order at like 1030 and they either say they’re closed or they give me some long drawn up story as to why it’s so difficult to make an order of chicken nuggets and a soda. I love McDonald’s and I have been a great customer my entire life, but I am so disappointed by this one it could be so convenient for me but instead it’s a hassle every time I go there anymore I think I’m just gonna quit trying. I wish I could get Some type of manager or owner to contact me. I cannot be the only person that this is happening to. It’s really sad.
  • BB
    Billy
    Jan 17, 2026
    1.0
    Literally the slowest McDonald’s I’ve ever been to and you are going to wait at least 20 minutes for food and that’s after you wait 10 minutes for someone to take your order I seriously have no idea what management or the other people inside are doing they seriously need help. I want to yell every single time I come to this drive-through I will not be anymore.
  • BW
    Brooke Wallace
    Jan 12, 2026
    2.0
    I stop by this McDonald's frequently since it's on my way home from work. I go through the drive through each time and it takes forever. There won't be very many cars in line and it takes them forever. You will sit at the microphone for up to 8 minutes in complete silence. And never an apology for the long wait. Very rude staff at the window as well. One time I had to knock on the window because they only gave me half my order and ignored me.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:15 AM to 8:30 PM.

When is the drive-through open at McDonald's on Watson Rd?

The drive-through is open every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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