Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and lack of urgency.
Food Quality
While some customers received fresh food, many others complained about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty interiors and bathrooms.
CC
Collin
1 day ago
1.0
Won’t answer my calls don’t mind my profile food is good I gained like 6-7 pounds after eating
JR
Jennifer Rivera
3 days ago
1.0
So slow over 15 min before even my order was taken in drive threw and then it's hard to get out once in line till your forward .. it looked empty o
CA
Courtney Avers
Jan 1, 2026
1.0
Ordered for delivery through the app and only received my hashbrown, apple juice, & oatmeal. I didn't get the sausage burritos that would've completed the combo I ordered. I tried contacting McDonald's customer support and sat on the phone for over 40 minutes, same with doordash support. Never got a refund 🙃
GO
Gregory O'Bryany
Dec 28, 2025
1.0
Your employer takes too long getting the food out to customer customer have to wait to long to get waitdid on
DK
Dan K
Dec 19, 2025
2.0
So. Dang. Slow.
Ordered ahead on the app hoping to expedite the process. Also hoped would be faster since I was getting breakfast instead of dinner, but still room over 20 minutes to get through the drive thru line. Order was correct this time, but frequently missing items in dinner orders and even slower to get through the drive thru.
There aren't really other drive thru options in the area and this McDonald's is not particularly busy so I do not understand why it is SO freaking slow.
What are the operating hours of McDonald's at 7171 Natural Bridge Rd, Saint Louis?
McDonald's at 7171 Natural Bridge Rd is open 24 hours from Monday to Thursday and Sunday. It is closed for regular dine-in service on Friday and Saturday. Delivery is available from 5:00 AM to midnight on Monday through Thursday and Sunday; closed on Friday and Saturday for delivery service.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location has a drive-thru that operates 24 hours every day of the week.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's?
Services offered include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's offer delivery or curbside pickup?
You can order food online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What is the price range at this McDonald's?
The price range at this McDonald's is categorized as 'One', indicating affordable pricing.
Are there nearby transit stations or landmarks that can help me find this McDonald's?
While there are no transit stations mentioned nearby, this McDonald's is close to well-known places such as Better Family Life social services and the American Job Center - St. Louis County, which can help orient you in the area.
What nearby dining options can I explore around this McDonald's?
Nearby dining options include Penn Station East Coast Subs, which offers sandwiches and fast food, and another McDonald's location, providing alternatives close by.
What community services or attractions are located near this McDonald's?
Nearby community services include the County of St Louis government offices, Northeast Fire and Ambulance services, and NAACP St Louis County. Attractions include venues like Vikings Hall and 360 Banquet Hall for events.