McDonald's

2.9
868 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5537 Telegraph Rd, Saint Louis, MO
63129, United States

Hours

Reviews

2.9
868 reviews
5 stars
238
4 stars
132
3 stars
118
2 stars
93
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 20-40 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Employee Attitude

Feedback indicated a mix of employee attitudes, with some being friendly and helpful while others were rude and dismissive.

Food Quality

Several customers complained about cold, stale, or improperly cooked food, contributing to a negative dining experience.

Management Issues

There were numerous mentions of poor management and lack of accountability, with calls for better staffing and training.
  • LK
    Linda Kyle
    Dec 28, 2025
    1.0
    Bad bad bad, they goin down
  • JC
    James Cashatt
    Dec 23, 2025
    1.0
    Where to begin. 25 minutes in a pull up spot after ordering at the drive thru. While waiting, we observed the employees in their habitat of apathy and atmosphere of 0-1 motivation. All 7 were walking aimlessly while car after car had to park and wait for food. No hustle or sense of urgency to get food out. As we left the land of McDespair, we observed there were about 8 cars still waiting for food and around 10 waiting to order. All hope was not lost as we drove to our place of refuge. How wrong we were to assume that we had been spared from the horror that awaited us. When did they start toasting buns on double cheeseburgers and Big Macs? I will be reporting that food crime to Interpol, as the dry, chewy almost food attempted to remove all moisture from my body to reanimated itself. Of course the two dried out patties were in on this abdominal hate crime. I tried to power through with as much ketchup I could stand. I failed at 1.5 double cheeseburgers and donated what was left to the raccoons. If I find them dead in the morning, I will personally pay for the necropsy to confirm cause of death. Avoid this place at all costs. You have been warned ⚠️
  • LP
    Liza Pequeno
    Dec 23, 2025
    1.0
    So many staff members at 7:30pm, order drive thru $15 with of food and 8 deep waiting customers 36 minutes later to get dry burger patties is a freaking joke. This place needs to close. Watching 7 staff members wandering around doing absolutely nothing to push fresh product out. It was comically waste of time and effort for a nostalgic burger of crap 💩
  • EC
    Evan Coxwell
    Dec 9, 2025
    5.0
    I went in to order food and a nice boy named Luke helped me out at the register. He was very kind and we talked for a while lol. He was very polite for a young boy.
  • SS
    SlimesOFyarn
    Dec 6, 2025
    1.0
    Horrible service ordered from them they forgot the McGriddles on 2 of my sausage mcgriddles also forgot the 3rd Mcgriddle entirely they put the egg on the bacon and sausage and cheese sandwiches when I asked for no egg DONT ORDER FROM HERE

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5537 Telegraph Rd, St. Louis?

McDonald's at 5537 Telegraph Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the McDonald's drive-through service available?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.