Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
859 reviews
5 stars
236
4 stars
132
3 stars
117
2 stars
93
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20-40 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a lack of friendliness and professionalism among staff, with several customers experiencing rude behavior.
Food Quality
Many customers complained about cold or poorly prepared food, including stale buns and undercooked items.
Management Issues
Reviews pointed to poor management practices, including inadequate staffing and failure to address ongoing service problems.
- JMjustin medeiros1 day ago2.0they got my order wrong and i been trying to call them so we can fix the issue , they will never answer their phones dont belive call them , ive tried calling all locations and none answers phones.
- CVCarrie VeachNov 14, 20251.0For the price that they charge for a medium fry and a large fry we got home and they were barely filled up and they were old. They weren’t fresh and you try and call someone and they don’t pick up the phone. It’s ridiculous. Never ever gonna visit this McDonald’s again
- GGGabbyNov 11, 20255.0Gianna is my favorite employee she makes them nuggies and they are fireeee 💗💗
- SJSarah JohnsonNov 9, 20251.0Customer service is a joke . I’ll keep my money
- DJDaniel JacksonNov 8, 20251.0Honestly this is the worst McDonald’s in the area. If there are more than 3 cars in the drive thru expect to spend 20 min in line. Just ordered a Happy Meal and the kid at the window tried to hand me a bag and a coke. I told him it wasn’t my order and he started to argue that it was my order. I told him I had a happy meal and the manager came over and said here is your crispy chicken sandwich. And she tried to argue with me too when I told her it wasn’t my order. All while the happy meal was sitting in front of them.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 5537 Telegraph Rd, St. Louis?
McDonald's at 5537 Telegraph Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the McDonald's drive-through service available?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What delivery and pickup options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order from McDonald's online or via mobile apps?
You can order through McDonald's website or by downloading the McDonald's app available on the Apple App Store and Google Play Store.
What services are available at this McDonald's location?
This McDonald's provides DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What can I visit near McDonald's on Telegraph Rd in St. Louis?
Nearby you can visit Oakville Shopping Center for shopping, The Workout Company gym for fitness, and Crocs Sports Bar for drinks and entertainment.
Are there convenient nearby services around McDonald's I might need?
Yes, near McDonald's you'll find Firestone Complete Auto Care for automotive needs, CVS Pharmacy for medical supplies, and Midwest BankCentre for financial services.
How can the nearby places help if I'm visiting McDonald's for a meal?
Visitors can combine their visit with nearby amenities like Shopping at Oakville Shopping Center, picking up prescriptions at CVS Pharmacy, or getting a haircut at Great Clips nearby, making it convenient to run multiple errands in one trip.