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McDonald's

2.9
(798 reviews)

Business Details

5537 Telegraph Rd, Saint Louis, MO
63129, United States
(314) 892-1310
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5537 Telegraph Rd, Saint Louis, MO
63129, United States

Hours

Reviews

2.9
798 reviews
5 stars
203
4 stars
122
3 stars
107
2 stars
88
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Employee Attitude

Feedback indicated a lack of professionalism among staff, with reports of rudeness and poor customer service experiences.

Food Quality

Several customers complained about cold, stale, or improperly cooked food, contributing to a negative dining experience.

Management Issues

Many reviews pointed to poor management and staffing problems, suggesting a need for better oversight and training.
  • MM
    madison
    6 days ago
    5.0
    The ladies working tonight, Feb 25th, are amazing and need a raise. There are only two of them running the place, but they are still hardworking and friendly getting food out in a timely manner and good quality. Thank you ladies!
  • RP
    Richard P
    Feb 15, 2026
    5.0
    Service was outstanding
  • M9
    Mike Murphy (99murph)
    Feb 13, 2026
    4.0
    Food always good, when fresh
  • H0
    Haba 02
    Feb 4, 2026
    1.0
    As a frequent customer, I can not express frustration with the drive through. 9 out of 10 times something is not ready. They park me at the curb side pickup where i wait for food. What’s the point of the drive though then. This happens even when the store is not busy as well
  • PK
    Patrick Keeven
    Jan 12, 2026
    1.0
    Every single time we drive thru we have to pull forward and wait for our food and the fries are always soggy and cold. Every single time.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5537 Telegraph Rd, St. Louis?

McDonald's at 5537 Telegraph Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the McDonald's drive-through service available?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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