McDonald's

2.9
2463 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8983 Jennings Station Rd, Saint Louis, MO
63136, United States

Hours

Reviews

2.9
2,463 reviews
5 stars
601
4 stars
359
3 stars
440
2 stars
278
1 star
785

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times in the drive-thru, often exceeding 30 minutes.

Food Quality

Many reviews highlighted issues with food being served cold, stale, or incorrect, leading to dissatisfaction.

Staff Attitude

Numerous customers noted rude or unhelpful behavior from staff, contributing to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.

Customer Service

Overall, customer service was described as lacking, with many customers feeling ignored or dismissed.
  • CS
    Cecil Sampson
    4 days ago
    1.0
    Check your receipt they automatically charge me for donations that I didn't request
  • DW
    Danielle Wilkerson
    Nov 11, 2025
    1.0
    Won't be back EVER! I ordered two frappes. They had me pull off to the side, which i didnt mind; but then they brought me a very loose frappe. I blamed myself because this location isn't of my top 3 choices.
  • SN
    Solo Nike
    Nov 5, 2025
    1.0
    They are trash there night shift needs to be fired can't get an order right for nothin people want hours on doordash
  • DJ
    Darion Jones
    Nov 2, 2025
    1.0
    I sat in the drive thru for 45 mins 20 just to order and 25 for my food ! Won’t be back to this location
  • CJ
    carleone jamerson
    Oct 17, 2025
    1.0
    The workers was fast with my orders which it good, but at the same time you can tell, their rushing, The cookies I ordered are always cold and never soft, same with the fries, the burger bun is boarderline stale and and meat they served was so old and cold, it didn't even melt the cheese.Also the bathrooms are always locked for some reason and it's just not worth being there.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day except Sunday when it opens at 5:00 AM and stays open until midnight.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery 24/7 except Sundays when delivery starts at 5:00 AM. You can order delivery through their website or app.