McDonald's

2.9
2480 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8983 Jennings Station Rd, Saint Louis, MO
63136, United States

Hours

Reviews

2.9
2,480 reviews
5 stars
604
4 stars
361
3 stars
442
2 stars
279
1 star
794

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality.

Staff Attitude

Feedback indicated that staff were often rude or unprofessional, contributing to a negative customer experience.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food items.

Management Issues

Several reviews pointed to poor management and lack of organization as contributing factors to the overall negative experience.
  • DW
    Dana Wright
    Jan 2, 2026
    1.0
    I placed an order this morning, spent $30 ...here from out of town. RIDICULOUS.... FIRST, MY FOOD WAS THROWN IN THE BAG, Like the trash place it came from. My coffee was full of grounds. I ordered 3 med. Only received 3, NO sugar, 6 creamer. Food was cold & disgusting. Oatmeal looking left OVER, hard, tough....If the "standard" is not SET....This happens. I expect a decent cup of coffee from McDonald's worldwide. Hugely disappointed.
  • BJ
    Brittany Jacobs
    Dec 28, 2025
    4.0
    It’s a young lady named nayla in drive thru and she’s was really pleasant she was busy but she stay nice
  • TD
    T Davis
    Dec 20, 2025
    1.0
    I go here because its close but... 9/10 they leave something out of my order. 6/10 they dont accept cash 5/10 the drinks taste off
  • AA
    Alexis
    Dec 20, 2025
    2.0
    I ordered 1 thing and I got a cold dried up burnt triple cheeseburger..
  • DS
    Deangelo Snead
    Dec 13, 2025
    1.0
    Service was trash just like that of how the floor were. Manager Theresa was very unprofessional. Not acknowledging and greeting the customers. Walking around on her phone. Took 30 min. And because the kiosk didn't print a receip, the wasn't trying to fill it with more paper. All around 👎🏾

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day except Sunday when it opens at 5:00 AM and stays open until midnight.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery 24/7 except Sundays when delivery starts at 5:00 AM. You can order delivery through their website or app.