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McDonald's

2.8
(2428 reviews)

Business Details

(314) 867-2886
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8983 Jennings Station Rd, Saint Louis, MO
63136, United States

Hours

Reviews

2.8
2,428 reviews
5 stars
581
4 stars
345
3 stars
426
2 stars
277
1 star
799

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to a negative perception of the overall service experience.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and unsatisfactory preparation.

Staff Attitude

There were numerous complaints about staff being unprofessional, dismissive, and lacking urgency in their work.

Management Issues

Customers noted poor management practices, including understaffing and lack of organization, contributing to the overall dissatisfaction.
  • RW
    Rakirra Williams
    2 days ago
    1.0
    Yu can’t even order from DoorDash from them , they don’t give yu anything, I ordered a big meal with 4-5 drinks and DIDNT RECEIVE ANY , I got dry cold fries and my burgers was cold .! THIS IS SAD . Even in person yu don’t get the correct stuff
  • KK
    Krishna
    5 days ago
    1.0
    Staff acts like they’re ridiculously busy but not. They’re just not responding even when we call em. Store is not full, not even filled half but still busyyy
  • RR
    Rachael Rickett
    6 days ago
    1.0
    They ran out of 3 of the items that we ordered.It took them at least twenty minutes to give us a refund and they didn't even register half the stuff that we ordered that was charged for
  • PB
    Philip Bell
    Feb 10, 2026
    1.0
    Waited at the speaker for 5 minute. A car pulled up to the other one, and they took the order immediately. I went somewhere else.
  • PZ
    Patrick Zisick
    Jan 30, 2026
    1.0
    No sense of urgency everyone has an attitude McDonald’s. You guys have really ruined everything. You’re so focused on the money that you just said to hell with the consumer to get an order it takes 30 years. Everybody’s moving slow and they’re mad nobody’s holding a gun to anyone’s head to do the job they were hired for but that’s too much like doing the right thing unfortunately this will get overlooked as this location is in atrocity to customer service let alone food service alone never will come to any of locations

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day except Sunday when it opens at 5:00 AM and stays open until midnight.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery 24/7 except Sundays when delivery starts at 5:00 AM. You can order delivery through their website or app.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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