McDonald's

3.4
1687 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8960 Page Ave, Saint Louis, MO
63114, United States

Hours

Reviews

3.4
1,687 reviews
5 stars
567
4 stars
320
3 stars
291
2 stars
158
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Several reviews mentioned issues with food quality, including stale or cold items, bugs in food, and incorrect orders.

Cleanliness

Multiple customers noted unsanitary conditions, including reports of roaches and dirty dining areas.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.

Positive Experiences

A few customers did report positive experiences, highlighting friendly staff and good food at certain times.
  • JJ
    JackieDelon
    Dec 31, 2025
    1.0
    This strictly for Kayla in the drive through. You were rude and slow for no reason over a receipt. She doesn’t know what she’s doing gone let her be a janitor only .
  • ML
    Michaela Love
    Dec 26, 2025
    1.0
    Today I stopped by McDonald’s for an iced coffee, and unfortunately it came with more than I ordered. There appeared to be roaches on my drink, which was extremely disappointing and concerning. I immediately returned the coffee. An employee asked if I wanted a refund, and of course I said yes. However, the refund process didn’t feel right. I was not asked for my receipt. Instead, a tag was removed from my cup and stapled to a refund receipt. After leaving, I noticed the last four digits on the card listed were not mine, which makes me believe the refund may have been issued to the wrong card. I tried calling the restaurant multiple times, but the line stayed busy as if it was off the hook. I also contacted the survey/customer service line to report what happened and left a very detailed message, though I wasn’t able to speak with anyone directly. Until this location addresses the roach issue and improves its handling of customer concerns, I would strongly advise against eating here. Photos will be uploaded for reference.
  • KP
    Kesia Palmer
    Dec 16, 2025
    1.0
    Horrible place to eat. The staff play too much and never get orders right. Don't eat here. Take your money else where.. Nasty Horrible place
  • CS
    Christy Shank
    Dec 10, 2025
    1.0
    So the gentleman taking my order and at the window At December 10 At 7 PM was nice, but he got my order wrong I asked for chicken, nugget, ranch, barbecue, and sweet and sour With a free medium fry with purchase of a drink. And I got A 10 piece nugget I got charged for a medium fry and he did didn’t ring me in a drink and then he gave me the wrong sauce. Then the woman at the second window I watched her pull a apple slice out of her mouth And then put a straw into my cup with no gloves and when I expressed to her that my order was wrong, she said huh and then she just gave me a Sprite and took the window. On top of this, I came for a grinch meal. They had posters that the Grinch meal was all sold out and I went to the window and ask for clarification and they said no we’re not all sold out. And overall, this experience is just bad and I won’t be coming back
  • BP
    Brent Punch
    Dec 2, 2025
    2.0
    I got there at noon so I thought the food would be fresh wrong. The chicken sandwich was obviously precooked dry hard to eat very disappointed the fries are usually the best not so they were tough and rubbery the shuttle was good even though I asked for light ice I did not get light ice so obviously they precooked everything to get through the rush not good I will not return to the store I took a chance to the store once again n ever again

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's at 8960 Page Ave, Saint Louis, MO operates from 4:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to 11:00 PM on Friday and Sunday, and from 6:00 AM to 11:00 PM on Saturday.

When is the drive-thru available at this McDonald's?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday, from 4:00 AM to midnight on Friday and Saturday, and from 5:00 AM to 11:00 PM on Sunday.