McDonald's

3.3
2716 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8860 Saint Charles Rock Rd, Saint Louis, MO
63114, United States

Hours

Reviews

3.3
2,716 reviews
5 stars
873
4 stars
543
3 stars
503
2 stars
250
1 star
547

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Speed

Many reviews highlighted long wait times in both the drive-thru and lobby, with some customers waiting over 30 minutes without being served.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the dining area and restrooms being unsanitary.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.

Food Quality

Customers frequently mentioned receiving cold or poorly prepared food, including undercooked fries and dry burgers.
  • JF
    Javonte Fontaina
    Oct 26, 2025
    2.0
    How many time can they mess up an order in the exact same way???
  • RE
    Riley Ed
    Oct 25, 2025
    2.0
    When I got my special order for my bacon quarter pounder. It was missing everything that made it a special order. And my french fries looked like they had pepper , but it was all burnt pieces.
  • RD
    Rocky Downs
    Oct 23, 2025
    1.0
    They are stealing the Monopoly pieces lmfao
  • TH
    Tiffani Heimbach
    Oct 23, 2025
    5.0
    This location is always flowing and prompt. The employees are friendly too
  • TW
    Trevor Wright
    Oct 20, 2025
    1.0
    Items missing from the order, fries are half full and the burger is dry.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8860 Saint Charles Rock Rd?

McDonald's at 8860 Saint Charles Rock Rd is open 24/7 every day of the week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.