Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,435 reviews
5 stars
764
4 stars
418
3 stars
467
2 stars
237
1 star
549
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions both inside the restaurant and in the drive-thru area.
Efficiency
Customers frequently complained about slow service and long wait times, particularly during peak hours.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
- DPDarlene Pendleton2 days ago1.0I ordered food from this McDonalds on natural bridge 63115 . Paid for 2 triple cheese burgers got 3 double cheese burgers instead with a basket of fries and fries where cold adwell. I paid a lot for this And very very unsatisfied. I will not accompany this site again and im in this community. Sad sad sad food was nasty. Had to order a different meal from somewhere else.
- SNShawndra Nicole6 days ago1.0The customer service at this location is trash. All of the employees have an attitude. No one wants to work the front counter, leaving customers to use the kiosk. When mistakes are made, the employees get an attitude. This location needs to get rid of all of its grumpy employees and hire people who actually want to work. Management is also trash. McDonald's really needs to do better with the people they hire.
- RRRachael ReedJan 3, 20265.0Just got coffee
- HAHussan AlrubayieDec 30, 20251.0I’ve been waiting…for THIRTY MINUTES. ITS NOT ROCKET SCIENCE, IT’S FROZEN FOOD YOU GET OUT OF A CARDBOARD BOX, WHY AM I WAITING 30 MINUTES TO JUST SPEAK WITH SOMEONE AT THE DRIVE THROUGH MIC. And McDonalds, don’t give me that useless feedback link unless you want to compensate me with money or gift card.
- LBLaurie BeckwithDec 9, 20255.0I had a wonderful experience there every one was so kind and helpful.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service?
Yes, this location offers a drive-through service that operates 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options including same day and no-contact delivery.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's App available on iOS and Android through their respective app stores.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is free WiFi available at this McDonald's?
Yes, WiFi service is available at this location for customers.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include Subway, Rally's at 4949 Natural Bridge, White Castle, and Lee's Famous Recipe Chicken.
What nearby services might be useful when visiting McDonald's at Natural Bridge Ave?
Nearby services include Walgreens pharmacy, US Bank and ATMs, and gas stations like BP, which can be convenient to visit before or after your meal.
Are there any nearby entertainment or shopping options around McDonald's?
Yes, Redbox for rentals and Family Dollar for shopping are located nearby.
How can nearby transit or notable landmarks help me find this McDonald's?
Nearby recognizable places like Leonard's Barber College and Glory Temple Christian Ministries can serve as landmarks to help locate this McDonald's at 4979 Natural Bridge Ave in Saint Louis, MO.