McDonald's

Reviews

• ML

  Michelle Jones (SERVICE EMPORIUM LLC)

  3 days ago
  1.0
  I placed a mobile order at 9:55:43 AM on 11/21/2025 for a steak, egg and cheese biscuit. I get to the drive thru about 10:25am to pick up my order. While I set there and see 2 vehicles that came after me place their orders first. While sitting there the menu switches to the lunch menu. Since 2 cars that came after me went before me I assumed the speaker on my side did not work so I just went ahead and drove to the first window. The lady says I did not get your order and I explained to her that I thought the speaker was broken. Here is my code. She say oh breakfast is over we can’t make that and that i should have placed the order before I got in the drive thru. I told her I placed the order while I was at home and it should already been made by now because it was before 10am when I placed the order. She stated well I’m sorry I don’t know what to tell you and closed her window.
• DR

  Danielle Rome-Briggs

  Nov 9, 2025
  1.0
  The term fast food is a lie at this location. This was an unnessarily painful 24 minute ordeal. I try to avoid this location but now I'm officially done. They take no pride in doing a good job at customer service. Today the car ahead of my family had an issue. After the fourth time an employee waved the customer receipt out the window it was clear no one inside could efficiently resolve the issue. So, I went inside to expedite our service and get the order. They acted like it was rocket science to get the order, which was ready and getting cold while the great debate continued at the drive up window. 10 more minutes inside, without an apology for the utter lack of customer service, and the mis-manager comes over. Where's your receipt? I hand it to the mis-manager, and finally get the order. Get outside with this bag that is packed too heavily and it rips, spilling everything on the parking lot. Perfect. Overall experience - typical for this location. Atypical for McDonald's around the area or the nation for that matter. Their ethic, attitude, and customer service make the organization look horrible. Training in what customer service and resolution of issues mean need to happen immediately.
• SS

  Sabrina Smith

  Nov 8, 2025
  1.0
  Frappe machine never available. Customer service sucks
• HH

  hilbert hernandez

  Nov 7, 2025
  1.0
  I asked for a hot coffee and they gave me one that was not even warm, so I asked to be heated in the microwave and they refused.
• MM

  Mr

  Oct 17, 2025
  1.0
  It says that it's 24 hours but that's not true. I was doing a Uber delivery drive for a nice wage and when I arrived, I saw coworker outside, smoking a cigarette and she really yelled at me before I pulled all the way to the drive-through and told me that they're not open they need time to make breakfast

Frequently Asked Questions About McDonald's