McDonald's

3.3
2008 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4620 S Kingshighway Blvd, Saint Louis, MO
63109, United States

Hours

Reviews

3.3
2,008 reviews
5 stars
632
4 stars
376
3 stars
380
2 stars
170
1 star
450

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold, poorly prepared meals and inconsistent quality.

Management Issues

Several reviews pointed to poor management practices, including staff behavior and handling of customer complaints.

Cleanliness

A few customers noted cleanliness issues, including unsanitary conditions and pest problems.
  • TC
    Theresa Cook
    Nov 4, 2025
    1.0
    If you have to pay cash be prepared to wait 30 minutes. They don’t have a front cashier but instead a manager overworked doing everything.
  • GN
    gorbachev’s nuts
    Oct 29, 2025
    1.0
    They closed the inside early and then started screaming at us and slammed the window at us multiple times while yelling. It’s not the patrons fault if your dining room is closed but the app is accepting dining room orders. The lady helping us was a white woman in her fifties with dark hair and she should not be working a customer service job
  • AC
    Antuan Claude
    Oct 19, 2025
    1.0
    Worse drive through ever. Literally will leave one line sitting while the other gets served, then get attitude when you ask. Once they even tried making me go back around because I pulled up after sitting at the menu for 5 minutes. No greeting, no nothing.
  • GG
    Grind4Mine
    Oct 18, 2025
    1.0
    Horrible experience will not be back, happy meal box fell apart when she shoved it at me through the window and it only had 6 fries in it. Called corporate and never got a response so customer satisfaction obviously is NOT important to the area managers either. Definitely find a different store if you want quality, fast food with a smile
  • QE
    Quinard Edwards
    Oct 16, 2025
    5.0
    Sometimes you just can’t beat a classic! Swung by this McDonald’s and everything was on point — fries were hot, crispy, and perfectly salted (no sad soggy fries here 🙌). My burger was fresh, the drink was ice-cold, and the service was quick and friendly. Place was clean, the vibe was chill, and it totally hit the spot. Sometimes all you need is some golden arches comfort food to make the day better 🍟🍔💛

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 4620 S Kingshighway Blvd?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours can I get delivery from this McDonald's location?

Delivery hours are from 6:15 AM to 8:30 PM every day of the week.