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McDonald's

3.3
(2027 reviews)

Business Details

(314) 481-6715
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4620 S Kingshighway Blvd, Saint Louis, MO
63109, United States

Hours

Reviews

3.3
2,027 reviews
5 stars
637
4 stars
382
3 stars
383
2 stars
170
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Management Concerns

Several reviews highlighted issues with management, including lack of responsiveness to complaints and poor handling of staff.

Cleanliness

Some customers noted cleanliness issues, particularly in the drive-thru area.

Positive Experiences

A few customers praised the friendly staff and quick service during certain visits, indicating that experiences can vary.
  • SM
    S MacK
    3 days ago
    1.0
    Receipt said no cheese but I got cheese. A girl with a pink scarf on had arms around the waist of another employee from behind her at the drive up window and they said they "were playing." Nasty experience.
  • NK
    Nathan Kinlough
    Feb 1, 2026
    1.0
    Literally increased my level of depression, thanks
  • AA
    Alex Alkovic
    Jan 15, 2026
    5.0
    Nice place
  • TL
    Tina Lewis-Johnson
    Jan 13, 2026
    1.0
    Will never return to this place ever again I ordered delivery from them and got half my food I called them they told me they cant help me I can only call door dash for a refund on missing items all I wanted was the food that was missing never again McDonald's has fully lost a customer now unless McDonald's can make this up to my family we will never have thier food again And to the reply I got from McDonald's(owner) I used you McDonald's app to make the order
  • CJ
    Clinton Jones
    Dec 30, 2025
    1.0
    I keep wanting this place to just be descent...not asking for great ...just descent. I placed an app order and went to pickup with my kids and it did come out quickly....but quick was the only good thing. When I got home....they had not given us my daughter's chocolate milk, the fries were soggy and cold....the burgers tasted weird, like the meat was bad. I was there earlier getting a fish sandwich that they owed me from another previous bad experience and an older gentleman came in to complain that he had order a cheeseburger with key only ....and that's all they gave him...2 buns with just ketchup in it...... Ive been in the food industry for 24 years and I try not to go overboard with my expectations...but this is just sad. I'm done. I will not be back to this location which is sad because I live like 3 blocks from this location so it's convenient for my kids. No one will reach out to try and rectify the problem. They'll just keep sending out the same unacceptable food and service.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 4620 S Kingshighway Blvd?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours can I get delivery from this McDonald's location?

Delivery hours are from 6:15 AM to 8:30 PM every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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