McDonald's

3.3
2022 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4620 S Kingshighway Blvd, Saint Louis, MO
63109, United States

Hours

Reviews

3.3
2,022 reviews
5 stars
635
4 stars
379
3 stars
382
2 stars
170
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

The quality of food varied significantly, with some customers receiving fresh and hot meals while others reported cold or incorrect items.

Cleanliness

While some reviews praised the cleanliness of the location, others noted unsanitary conditions and issues with pest control.

Management Issues

Several customers expressed dissatisfaction with management, citing poor handling of complaints and staff behavior.

Customer Experience

Overall customer experiences were mixed, with some praising friendly staff and good service, while others reported negative interactions and frustrations.
  • GB
    Gina Buersmeyer
    4 days ago
    1.0
    Jan.1 , The Night Crew from the Manager Down was rude and very Unprofessional. Threw the food in the bag. Manager acted like she didn't want to be there or help any body. She was rude to every customer that walked in there. One of the customers said if they were the manager they would have fired everybody on site
  • CJ
    Clinton Jones
    Dec 30, 2025
    1.0
    I keep wanting this place to just be descent...not asking for great ...just descent. I placed an app order and went to pickup with my kids and it did come out quickly....but quick was the only good thing. When I got home....they had not given us my daughter's chocolate milk, the fries were soggy and cold....the burgers tasted weird, like the meat was bad. I was there earlier getting a fish sandwich that they owed me from another previous bad experience and an older gentleman came in to complain that he had order a cheeseburger with key only ....and that's all they gave him...2 buns with just ketchup in it...... Ive been in the food industry for 24 years and I try not to go overboard with my expectations...but this is just sad. I'm done. I will not be back to this location which is sad because I live like 3 blocks from this location so it's convenient for my kids. No one will reach out to try and rectify the problem. They'll just keep sending out the same unacceptable food and service.
  • TW
    Tahlis W
    Dec 21, 2025
    1.0
    Whenever you go to a McDonald’s in the inner city they always mess up your order. I have to make it by business not to go back ever again
  • DB
    Douglas Bambini
    Dec 16, 2025
    5.0
    Quick stop. The ordering on. Card was not as intuitive as seen in other stores. Received assistance by a worker. Clean bathroom.
  • GG
    Goldee Gee
    Dec 4, 2025
    5.0
    The manager is on top of everything keep up the great work everybody is working hard she was calling my order as soon as I walked in

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 4620 S Kingshighway Blvd?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours can I get delivery from this McDonald's location?

Delivery hours are from 6:15 AM to 8:30 PM every day of the week.