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McDonald's

3.1
(1104 reviews)

Business Details

350 S Kirkwood Rd, Saint Louis, MO
63122, United States
(314) 966-3335
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
350 S Kirkwood Rd, Saint Louis, MO
63122, United States

Hours

Reviews

3.1
1,104 reviews
5 stars
335
4 stars
178
3 stars
185
2 stars
83
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and lack of freshness.

Cleanliness

The restaurant's cleanliness was frequently criticized, particularly in the children's play area and bathrooms.

Customer Experience

Many customers expressed frustration with the overall experience, citing poor management and a lack of accountability among staff.
  • RB
    Richard Bowen
    2 days ago
    1.0
    I feel bad for businesses today. The food was good and no problem there. The fact I’m the one providing customer service as the CUSTOMER is insane. Speaking to me with disrespect and slamming the drive thru window because you don’t know how to communicate. 50 plus year old man working at McDonald’s. Just put my breakfast sandwich in the bag BOY.
  • ML
    Melinda LeBleu
    Feb 18, 2026
    5.0
    The smiles are contagious 😎
  • AS
    Alan Spencer
    Jan 18, 2026
    5.0
    Fast friendly service
  • CM
    Candice Mecey
    Dec 25, 2025
    4.0
    6-7$ per person, would recommend
  • SD
    Sammi Dinkleberry
    Dec 6, 2025
    1.0
    Went here twice, two separate occasions giving another chance. When I went there the first time before work I ordered online with code, I went to get something “quick” to eat I was asked to pull forward and wait for my French fries for about 15 minutes. And when I got them I didn’t even get a “we’re sorry for that wait” nothing, I’m not sure why I waited that long after ordering 10ish minutes previously. Then the second time I went a couple hours before close, and on the app I ordered a cheeseburger and happy meal for my kids. They forgot my cheeseburger so I went back around and got a cheeseburger with a bunch of different condiments I didn’t order. The system was bad and the workers were rude and uncaring.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 350 S Kirkwood Rd?

McDonald's at 350 S Kirkwood Rd operates daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM daily, except Sundays starting at 6:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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