McDonald's

3.1
1164 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
350 S Kirkwood Rd, Saint Louis, MO
63122, United States

Hours

Reviews

3.1
1,164 reviews
5 stars
352
4 stars
189
3 stars
194
2 stars
89
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Several reviews mentioned issues with food being cold, incorrect, or poorly prepared, leading to dissatisfaction.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, particularly in the children's play area.

Management Issues

There were complaints about poor management and lack of accountability for staff behavior, contributing to a negative customer experience.
  • CM
    Candice Mecey
    Dec 25, 2025
    4.0
    6-7$ per person, would recommend
  • RH
    Riley Horn
    Dec 7, 2025
    1.0
    The forgot my snack wrap. The McDonalds employee that said everything was there will no longer be allowed in Agatha.
  • AP
    Air Pros
    Dec 7, 2025
    1.0
    The bald AA man with the football jersey was screaming at another worker, while i assume the manager, a larger woman with a Spider-Man tattoo on her neck, was doubling down and hurling insults. I’ll never be back. Rude
  • SS
    Samantha Schaeffer
    Dec 6, 2025
    1.0
    20 minutes I sat at curbside and FINALLY went in, food still wasn’t done. When I questioned they had excuses after excuses and were RUDE!!
  • SD
    Sammi Dinkleberry
    Dec 6, 2025
    1.0
    Went here twice, two separate occasions giving another chance. When I went there the first time before work I ordered online with code, I went to get something “quick” to eat I was asked to pull forward and wait for my French fries for about 15 minutes. And when I got them I didn’t even get a “we’re sorry for that wait” nothing, I’m not sure why I waited that long after ordering 10ish minutes previously. Then the second time I went a couple hours before close, and on the app I ordered a cheeseburger and happy meal for my kids. They forgot my cheeseburger so I went back around and got a cheeseburger with a bunch of different condiments I didn’t order. The system was bad and the workers were rude and uncaring.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 350 S Kirkwood Rd?

McDonald's at 350 S Kirkwood Rd operates daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 11:00 PM daily, except Sundays starting at 6:00 AM.