McDonald's

2.7
1679 reviews
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Business Details

4200 Hampton Ave, Saint Louis, MO
63109, United States
(314) 352-1869
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4200 Hampton Ave, Saint Louis, MO
63109, United States

Hours

Reviews

2.7
1,654 reviews
5 stars
384
4 stars
233
3 stars
224
2 stars
150
1 star
663

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, particularly during late hours.

Food Quality

Many reviews highlighted issues with food quality, including stale buns, cold fries, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty and unsanitary, with reports of cockroaches and unclean tables.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many others were criticized for their lack of professionalism and poor customer service.

Operational Problems

Customers experienced issues with the drive-thru being closed unexpectedly and the restaurant not adhering to posted hours.
  • RR
    Richard Raaf
    4 days ago
    1.0
    An absolute abysmal pit. It's pretty low bar already, being McDonald's, but they definitely take it down a notch.
  • RV
    Rodger Vielweber
    5 days ago
    2.0
    I had a mobile order, and still waited 30 minutes to make my way through the drive-thru as DoorDash drivers just went around and cut everyone off. The woman working was very nice and apologetic, but they lost so much business because people kept pulling out of line to go elsewhere. This location has some challenges to face. And I didn't get my Monopoly pieces on some of my items while the promotion was active.
  • BA
    Belle Ahlenius
    Nov 1, 2025
    1.0
    Always terrible service for lunch time.. I love local and rarely receive the correct order (after wait ting in line 20 min for it). Rude attitude from employees constantly (ALL OLDER) I want to denote
  • SK
    Sadie K
    Oct 31, 2025
    1.0
    Just like all of the fast food places in the city, they are extremely slow and lazy. The drive thru crawls at a snails pace, even when they don’t seem to be busy. The workers have no sense or urgency. Half of the time, the inside is closed to where you can’t even go in to escape the terribly slow drive thru. Reminds me of why I don’t get fast food anymore. Just strange how you head out to the county, or even the country for that matter, and the places run like a well oiled machine.
  • AM
    Alexander McArthy
    Oct 29, 2025
    1.0
    I’ll take this down as my experience isn’t one star. Yet i am trying to get franchise & corporates attention that staff here past couple years will turn off parking lot & drive thru lights while still open. I can only assume it is to reduce customers they need to serve
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open Monday through Thursday from 6:00 AM to 11:00 PM, Friday from 6:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

What time does the drive-thru open and close?

The drive-thru opens at 6:00 AM Monday through Friday, closing at 11:00 PM on Monday to Thursday, 4:00 AM Friday, is open 24 hours on Saturday, and runs from 4:00 AM to 11:00 PM on Sunday.