Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, poor service, and rude staff interactions, particularly in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, stale items, and concerns about food safety.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
While some employees were praised for their kindness, many reviews indicated a lack of professionalism and poor customer service from the staff.
AG
Andrew Grossholz
Feb 6, 2026
1.0
Stopped in for a mcflurry. Waited for 15 minutes in the drive thru. They gave me ice cream with some cookie crumbs sprinkled on top. NOTHING was mixed into it. Lazy incompetence runs rampant here. Don't waste your time or money.
EJ
Eric James
Jan 31, 2026
1.0
The McDonald's at Hampton and Chippewa located in the Hampton Village shopping center is one of worst fast food service places in this area. No matter what time of the day you go. Its one of worst food places to get food. You either waiting for long period of times or they will cancel your order or orders base on their time when changing the menu. Door dashing at this South City location is terrible. Half of the time you have to wait 35 mins for your order. Sometimes if you go thru the drive thru, the employees will not respond. The people who work at this location is very disrespectful and rude. Never again I will spend my hard earned money or Door Dash at this McDonald's. I wish I can rate 0.
JM
Jacques May
Jan 18, 2026
2.0
Could use some tender love and care. Customer are sweet, being able to accommodate customer orders in a timely manner definitely is where the tlc can be applied.
LM
Liam Mac
Jan 10, 2026
1.0
I was getting touched by homeless man while ordering
CH
Charles Holloway
Dec 27, 2025
1.0
NOT GOOD WATCHED TWO ROACHES CLIMB DOWN THE WALL NOT THE RIGHT ORDER. The ROACHES were nicer than the staff.