Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or poorly prepared items, missing ingredients, and unsatisfactory taste.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash cans and unsanitary conditions in the bathrooms.
Customer Experience
A significant number of reviews mentioned a chaotic atmosphere and unprofessional behavior from staff, leading to a negative overall experience.
Inconsistent Performance
While some customers had positive experiences with food and service, these were overshadowed by the majority of negative feedback.
DS
Dan S
4 days ago
5.0
Very long drive thru lines. Went inside but due to renovations there is no seating so be prepared to stand for your pick up order. The staff were pleasant and apologized for the inconvenience to everyone which was nice. Can't wait to see what it will look like when it's complete.
RV
Rodger Vielweber
5 days ago
4.0
The drive-thru is a bit chaotic at times. One night, in particular, it took over 30 minutes to get our food, but the staff was short-staffed and very apologetic. They were still in great spirits, although other customers were quite rude to them.
THE ICE CREAM MACHINE WORKS!
MT
Maria Teresa Taca
Nov 16, 2025
5.0
Love quarter pounder w cheese for me and a plain double cheeseburger for my ❤️Miles!!!
DG
Donna Garcia
Nov 10, 2025
1.0
Avoid this place if possible. Especially drive thru. Rude workers terrible terrible customer service.
JS
Jian Song
Nov 9, 2025
1.0
You have to wait at least 30mins to get your food, then another 30mins cause they get your order wrong….. so if you are starving, choose wisely lol.