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McDonald's

3.0
(2463 reviews)

Business Details

4011 Bayless Ave, Saint Louis, MO
63125, United States
(314) 544-5151
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4011 Bayless Ave, Saint Louis, MO
63125, United States

Hours

Reviews

3.0
2,463 reviews
5 stars
613
4 stars
448
3 stars
492
2 stars
247
1 star
663

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with mobile orders.

Food Quality

Many customers reported receiving incorrect or cold food, with several mentioning undercooked items and wrong orders.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors.

Operational Issues

Customers frequently experienced problems with the drive-thru and mobile order system, including being told the restaurant was closed despite being advertised as open.
  • LS
    Leslie Stanley
    4 days ago
    5.0
    Very fresh and awesome customer service a little busy but they move that line on up they were doing they thing
  • GM
    Gina Meyer
    Feb 19, 2026
    1.0
    Went through the drive thur tonight.. ordered a quarter pounder dress like a big mac.. Get home what did I get a regular quarter pound normal..so I called they answered and kept hanging up on me.. Wow This location is absolutely horrible. CALL THE CORPORATE OFFICE..Not the first time they screwed up our order.. Every damn time.. This is why we quit going for so long.. Give it another try.. The employee do not give a shit..
  • CR
    Casey Ruf
    Feb 12, 2026
    5.0
    Hot and fresh and the employees are pleasant
  • DF
    Drew Fuller
    Jan 23, 2026
    1.0
    Absolutely ridiculous! I ordered DoorDash because it’s freezing half my order was missing after I opened the bag. Couldn’t get ahold of DoorDash so tried calling to see if the bag was accidentally left there. Twenty minutes later no answer so I drive there just to ask to get the missing items or have it remade or something the manager heard DoorDash and immediately stopped caring and said you gotta call DoorDash acting like I’m an inconvenience! You customer courtesy no giving a damn nothing! Not even an I’m sorry. So I had to again pay for the half of the meal I didn’t get and the other half was ice cold by the time it was all said and done. Idk if the restaurant messed up or the dasher didn’t grab all the bags but between not answering and the manager not caring it’s obvious customer service doesn’t matter at this place!
  • JC
    Josh Crawford
    Jan 22, 2026
    1.0
    I pull up sit for 40 seconds then when someone pulls to the other side drive through they get there order before me I had to back up go to other lane tell them other side wasn't working he said its working just fine so I give him my order but he keeps talking over me so I wait for him to finish and give him my order again then I get cold food burgers have half the cheese on the bun half off and I got nuggets for my kid that was so hard my kid couldn't even eat it so I just ordered a pizza this place has bad customer service and even worse food go at own risk

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4011 Bayless Ave?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from midnight Friday and Saturday (24 hours) until 11:59 PM on Saturday and 11:00 PM Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:15 AM to 8:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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