McDonald's

3.1
2722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4011 Bayless Ave, Saint Louis, MO
63125, United States

Hours

Reviews

3.1
2,722 reviews
5 stars
704
4 stars
491
3 stars
529
2 stars
266
1 star
732

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, particularly during evening shifts.

Wait Times

Many reviews highlighted excessively long wait times in both drive-thru and for mobile orders, often exceeding 20-30 minutes.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

While some customers praised the freshness of the food, many others received cold or improperly prepared items.

Mobile Ordering Issues

Several customers experienced problems with mobile orders, including cancellations and being told the restaurant was closed after placing an order.
  • JS
    Jordan Shelton
    3 days ago
    1.0
    Waited 25 minutes in line for what? A raw dang burger! And on top of that they won't answer their phone. Just rang rang and rang.
  • WA
    Wilson Ackman
    6 days ago
    1.0
    Rude staff. Rude service. Won't open doors when open. Rude to couriers. Rude to door dashers. Rude to customers. Store needs to be closed.
  • GO
    Gregory Olsen
    Nov 13, 2025
    2.0
    Absolutely.Terrible service over a 15 minute.Wait for breakfast. You're a McDonald.You've been around for a hundred years do better
  • KB
    Kyle Blank
    Nov 2, 2025
    1.0
    I have lived by this mcd for almost 10 years and they have not gotten better the whole time. Staff is rude and look high half the time and the drive thru takes at least 30min to an hour each visit. I drive out of my way to a further mcd if I am craving it. No I don't want the owner to send me a link to do more. Just hire good workers that can get an order right....
  • HN
    Henry Ngo
    Oct 31, 2025
    1.0
    Should have given this place a 0 star if available, but right when we are about to finish ordering, the staff completely gets rid of our orders, so we have to go pull up to order instead. When I saw the employee, the employee look at us with eyes barely open, I maybe thought she might be on to something. No wonder why we have long lines at the drive thru. She told us why did I pull up just to order, which you are allowed to do so when you have impaired speech or if they couldn’t understand of what you are saying. Then, we decided to go to different Mcdonalds as we cannot wait so long. Rude employees, be careful when you go to the drive thru.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4011 Bayless Ave?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from midnight Friday and Saturday (24 hours) until 11:59 PM on Saturday and 11:00 PM Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:15 AM to 8:30 PM.