McDonald's

3.1
2735 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4011 Bayless Ave, Saint Louis, MO
63125, United States

Hours

Reviews

3.1
2,735 reviews
5 stars
708
4 stars
493
3 stars
529
2 stars
269
1 star
736

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly during evening shifts.

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked items and incorrect orders.

Mobile Ordering Issues

Many customers experienced problems with mobile orders, including cancellations and staff refusing to accept orders placed through the app.

Cleanliness and Environment

While some reviews praised cleanliness and friendly staff, others noted unsanitary conditions and a chaotic atmosphere.
  • AM
    Alex Mueller
    1 day ago
    1.0
    I placed an order through the app before 10 PM, which was accepted and processed. However, upon arriving at the drive thru, I was told this location does not accept online orders. The staff refused to honor the app exclusive promo and insisted I reorder at full price. This defeats the purpose of the mobile app. Other locations handle this seamlessly and this specific location needs to sync their system or train staff on mobile order fulfillment.
  • JG
    Jessica Gross
    5 days ago
    1.0
    Female worker smoking weed outside the building on her break and then they all started to yell and cuss at each other. The girl that gave me our order was nice and polite though. I wish I got her name.
  • TT
    The Real Thomas Tarver
    Jan 3, 2026
    1.0
    Easily the worst McDonald's experience I've ever had!!!! Everyone who came in and ordered, Got their order wrong! Including myself. Multiple people came back to complain while I waited for my meal. No one behind the register wanted to help... In any way. I won't be back.
  • RM
    Ric Morgan
    Dec 29, 2025
    2.0
    The last 5 times we ordered from this store, the fries have been undercooked. They were limp and soggy. We could not eat them.
  • TA
    Taylor Abels
    Dec 21, 2025
    1.0
    All the workers just stand around not working and laughing. the workers are high zero customer service. The workers didn’t say a word at the window. drive through takes a literal hour to get food. I would have left if I hadn’t already paid.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4011 Bayless Ave?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from midnight Friday and Saturday (24 hours) until 11:59 PM on Saturday and 11:00 PM Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:15 AM to 8:30 PM.