McDonald's

3.2
866 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4 S Old Orchard Ave, Saint Louis, MO
63119, United States

Hours

Reviews

3.2
866 reviews
5 stars
256
4 stars
166
3 stars
157
2 stars
99
1 star
188

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food served cold.

Service Quality

While some reviews praised friendly and professional staff, others highlighted rude behavior and poor customer service.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and flies in the dining area.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Speed of Service

Customers experienced long wait times in both drive-thru and dine-in, with some noting that the service was slow even during non-peak hours.
  • SF
    Seth Freeman
    6 days ago
    5.0
    Best McDonald's in StL !!! The shake machine always works !!!!!
  • SW
    Stephen Wuudsen
    Nov 15, 2025
    5.0
    Been to alot of McDonald's but this one has to be one of the best manager sal made sure my food was right and drive thru employee Jarlious was very polite and professional
  • LC
    Latrice Clayborne
    Nov 14, 2025
    1.0
    This McDonald’s is listed as having a play place for children. There is no play place inside of this restaurant. The service is horrible
  • JS
    Joe Sausele
    Nov 14, 2025
    5.0
    I stop in maybe once a month on my way to work for a drive through breakfast. The staff is always so pleasant and efficient. When I want a McDonald's breakfast sandwich I have two choices on my route to work and I always choose Old Orchard because they are so consistent and professional.
  • SS
    Shawn
    Oct 17, 2025
    2.0
    This is not a criticism of the staff. They are professional. However, any ice cream related product to include milk shakes is consistently problematic. On my most recent visit, after two failed attempts at making a chocolate shake, I asked for a refund. They asked me to park and wait, I ate the cost (yum) and left. The ice cream machine is often completely down or malfunctioning and has been the case on multiple visits. Save yourself the time and go to Dairy Queen or elsewhere.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4 S Old Orchard Ave?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:15 AM to 8:30 PM.