McDonald's

3.2
869 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4 S Old Orchard Ave, Saint Louis, MO
63119, United States

Hours

Reviews

3.2
869 reviews
5 stars
256
4 stars
165
3 stars
157
2 stars
98
1 star
193

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.

Service Quality

Feedback varied, with some praising friendly and efficient staff, while others noted rudeness and lack of professionalism.

Cleanliness

Several reviews highlighted unsanitary conditions, including flies and dirty restrooms, impacting the dining experience.

Food Quality

Customers frequently complained about cold food, incorrect preparation, and overall dissatisfaction with the taste.

Operational Issues

There were multiple mentions of slow service, understaffing, and inconsistent hours, leading to frustration among patrons.
  • DM
    DaRhonda McIntosh
    4 days ago
    1.0
    Very bad service very rude and cold food abc incorrect order
  • SF
    Sally Franklin
    Dec 24, 2025
    1.0
    Ordered 40 mins ago and just when food was about to arrive, they canceled. Called just now and no one answered. Not cool.
  • JC
    JOY CRAWFORD
    Dec 21, 2025
    1.0
    idk what happened this time around clearly i ordered a sprite and they gave me whatever😒 idk wth that is but it didn't taste like coke either 🤦🏾‍♀️ but 3 times is definitely a charm..my appetite for McD’s has definitely been ruined..buffalo chicken snack wrap was also a waste of Christmas money 😂😂 an i aint even get the sweet an sour dipping sauce
  • FB
    Felix Oliver Bacareza
    Dec 16, 2025
    1.0
    To the owner: You have the most disrespectful McDonald's employee I've ever spoken to. I was there today (Dec 16) around lunch time to pickup an order. The staff, a woman is somewhat elderly and most likely of Latina descent, she was incharged in preparing orders at the counter (I entered the store and not on drive-thru). I won't go into the specifics of what transpired today, but to sum it up, I simply want you to know that you have the most impolite employee in all of McDonald's—no manners at all. The young lady employee that accompanied her is far more courteous. I hope that others won't have the same experience I had at your store.
  • OS
    Oscar Soell
    Dec 7, 2025
    1.0
    Terrible experience.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4 S Old Orchard Ave?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:15 AM to 8:30 PM.