Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,414 reviews
5 stars
445
4 stars
254
3 stars
208
2 stars
135
1 star
372
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times for food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and trash.
Staff Attitude
Customers frequently noted unprofessional behavior from staff, with some describing employees as dismissive or rude.
Inconsistent Experience
While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency.
- KMKyamran Makharadze6 days ago1.0The worst Employees ask you to wait and ignore you while sitting on ghe phone Rude ans unintelligent
- RMRyan McdowellJan 2, 20261.0Make sure u check your food anytime u order from here they can’t seem to ever double check to make sure the order is right weather you order in drive thru or door dash etc
- TPTaylor PetersonDec 28, 20251.0Every time I come through here my order is either messed up or I get literally screamed at by the drive through employees over the intercom when trying to order. You're also met with nothing but attitude when you speak to the people at the drive through windows.
- CHCortney HoustonDec 27, 20251.0Ordered on the app (like I have many times at the Oakville location) and sent my husband to pick it up through the drive through. I clicked that I was there on the app and gave him the code. When he went through the drive the greeter told him he was at the wrong store because there wasn’t an order in the system. I sent a screenshot to prove it was the right location and showed the order. The manager simply said “sorry you have to have the phone that ordered the meal here to pickup the order. We will refund your account in 15 minutes.” My husband then said “can you just make what I’m supposed to get in the order?” The manager said “no, you can reorder through the drive thru but we can’t help.” Not only did I not get a refund, when I called the other manager had no clue what I was talking about and never returned my call. I don’t even care about the money, I’m mostly annoyed that I order ahead all the time at the Oakville location and my husband picks up with no problems and the manager literally brushed it off and lied about a refund. 0/5 stars if I could.
- SSShumukukuDec 22, 20251.0went yesterday around 7 pm. took 20 minutes in the drive-thru just to order. okay, whatever, maybe they’re understaffed. i get to the first window and see an employee sipping his drink he made himself and scrolling on his phone. mind you, i see maybe 5 other employees walking around there before i finally get my food. i ask why this whole process took 30+ minutes, and the employee said only 3 people are working. did my eyes deceive me…? i don’t think so. even not including the guy glued to his phone, there were definitely more than three.
Frequently Asked Questions About McDonald's
What are the general operating hours of this McDonald's location?
This McDonald's is generally open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 11:59 PM Monday through Friday, and from 6:00 AM to 11:59 PM on Saturday and Sunday.
During what hours is the drive-through service available?
Drive-through is open from 5:00 AM to midnight Monday through Wednesday, Friday, and Saturday; on Thursday it remains open until 1:00 AM; and on Sunday from 6:00 AM to midnight.
What services does this McDonald's offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app available for mobile ordering at this location?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Can I earn rewards or points from this McDonald's location?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What are some nearby food options to this McDonald's at 4407 Lemay Ferry Rd?
Nearby food options include ChickNRanch, Elicia’s Pizza, Subway, and White Castle, all within close proximity for additional dining choices.
Are there any nearby gas stations if I need fuel before or after visiting McDonald's?
Yes, Phillips 66 and Midwest Petroleum gas stations are nearby for convenient refueling.
What nearby amenities are available for customers around this McDonald's?
Customers can find nearby amenities such as Walgreens pharmacy, Dollar Tree discount store, and Missouri Baptist Medical Center hospital close to the McDonald's location.