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McDonald's

3.2
(1421 reviews)

Business Details

4407 Lemay Ferry Rd, Saint Louis, MO
63129, United States
(314) 892-0550
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4407 Lemay Ferry Rd, Saint Louis, MO
63129, United States

Hours

Reviews

3.2
1,421 reviews
5 stars
449
4 stars
254
3 stars
208
2 stars
135
1 star
375

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting poor treatment from management and staff.

Order Accuracy

Many reviews highlight frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Numerous customers reported unsanitary conditions in the restaurant, including dirty tables and overflowing trash.

Wait Times

Customers consistently complained about long wait times in both drive-thru and in-store, often exceeding expectations for fast food.

Food Quality

Several reviews mentioned issues with food quality, including cold items and raw chicken, contributing to overall dissatisfaction.
  • NP
    Nikki Peters
    2 days ago
    1.0
    Me and my son came in this McDonald's about 10 minutes ago watch some dude sweep floor with for broom and touch the bottom of the broom walked back over started making food again with same dirty gloves he just swept the floor with straight disgusting
  • VV
    Vanessa
    Feb 16, 2026
    5.0
    Very friendly drive thru staff!
  • DD
    Demall
    Feb 14, 2026
    1.0
    The customer service at this McDonald’s is horrible especially the General manager Jewels. I have witness how she talk to her crew members and managers and it is very disrespectful, rude, belittling and degrading you can tell she is use to her bosses sweeping it Under the rug and support her and cares about the workers she needs to run that store….She has no leadership skill at all and doesn’t know how to communicate with anyone… she uses passive aggression attitude towards her workers, she brings the morale of the building down and it should be unacceptable for any manager to use their power to bully anyone or use their power to put people in fear of losing their job because she want to abuse the power she has what kind of company keeps someone like that in a position where she is be a authoritarian bully… No should be suggested to work under that type of hostility…. You wonder why your turn over rates are high at that location maybe if y’all look at who’s running the store and stop covering for her y’all can keep good workers
  • KK
    Kim
    Feb 4, 2026
    5.0
    The service was fast and friendly. Food was warm and to be as expected.
  • PH
    Pamela Hoefelmann
    Jan 28, 2026
    5.0
    Employees are polite and helpful. Food is fresh.

Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location?

This McDonald's is generally open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.

What are the delivery hours for this McDonald's?

Delivery is available from 5:00 AM to 11:59 PM Monday through Friday, and from 6:00 AM to 11:59 PM on Saturday and Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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