Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,392 reviews
5 stars
440
4 stars
255
3 stars
206
2 stars
133
1 star
358
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and dismissive interactions.
Cleanliness
Multiple reviews highlight significant cleanliness issues, particularly in dining areas and drink stations, with reports of dirty tables and unsanitary conditions.
Wait Times
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Food Quality
There are numerous complaints about food quality, including cold or improperly prepared items, with some customers receiving raw or incorrect orders.
Management Issues
Several reviews mention poor management practices, including unprofessional behavior from managers and a lack of responsiveness to customer complaints.
- NGNick GreenfieldNov 15, 20251.0Should be negative stars. They never have what you want and if you do order something you will wait 20 minutes for it.
- SWStephen WuudsenOct 28, 20255.0Manager Adia was polite and professional highly recommend mc Donald's five stars all day
- AKAmanda KrauseOct 17, 20254.0Perfect late night snack, I don't eat fast food too often. The value menu was really cool, it has alit on it and great prices!
- ELElisabeth LinkOct 12, 20251.0Absolutely filthy restaurant. All of the tables were coated with sticky soda, crumbs, and trash. The trash cans were overflowing. No napkins. Employee was outside acting a fool outside and smoking an E-Cigarette or maybe even something else. Waited for over 30 minutes for my food. They didn't pack our sauces. So sick of McDonalds and their crappy service at various locations.
- MSMary SchulzOct 9, 20251.0I ordered an online order this evening from this location, pulled up to the drive-through the gentleman that was taking the drive-through orders was extremely rude. When I was ordering, I said something incorrectly and he said well. The next time you come here you say it like this.. I have never in all of my years had such shitty customer service. I will never return to this location. I asked another employee, the gentleman‘s name I was advised that it is Aaron. Maybe he should be moved to cooking food where he doesn’t have any interaction with the customers.
Frequently Asked Questions About McDonald's
What are the general operating hours of this McDonald's location?
This McDonald's is generally open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:00 AM to 11:59 PM Monday through Friday, and from 6:00 AM to 11:59 PM on Saturday and Sunday.
During what hours is the drive-through service available?
Drive-through is open from 5:00 AM to midnight Monday through Wednesday, Friday, and Saturday; on Thursday it remains open until 1:00 AM; and on Sunday from 6:00 AM to midnight.
What services does this McDonald's offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app available for mobile ordering at this location?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Can I earn rewards or points from this McDonald's location?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What are some nearby food options to this McDonald's at 4407 Lemay Ferry Rd?
Nearby food options include ChickNRanch, Elicia’s Pizza, Subway, and White Castle, all within close proximity for additional dining choices.
Are there any nearby gas stations if I need fuel before or after visiting McDonald's?
Yes, Phillips 66 and Midwest Petroleum gas stations are nearby for convenient refueling.
What nearby amenities are available for customers around this McDonald's?
Customers can find nearby amenities such as Walgreens pharmacy, Dollar Tree discount store, and Missouri Baptist Medical Center hospital close to the McDonald's location.