Brand Certified
McDonald's
3.4(1167 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
25 West Port Plz, Saint Louis, MO
63146, United States
Certified by McDonald's • Mar 01, 2026
(314) 275-9999
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,167 reviews
5 stars
383
4 stars
243
3 stars
196
2 stars
102
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, many reported slow service and order inaccuracies.
Food Quality
Food quality varies significantly, with some customers receiving fresh and hot meals, while others reported cold, stale, or incorrect orders.
Cleanliness
The location is generally noted for being clean, but some customers experienced issues with food preparation and cleanliness of food items.
Order Accuracy
Numerous reviews highlighted frequent issues with incorrect orders, particularly with drive-thru and mobile orders.
Speed of Service
Many customers expressed frustration with slow service, especially during peak hours, leading to long wait times.
- CPConnor Patterson4 days ago1.0Ordered a double filet o fish and was told to park in a spot as they prepared it. I wait 15 minutes then went inside to check what was going on. They had given my order to someone else. When they did bring me my order, they gave me a single, not the double filet o fish I paid for
- JBJillian BowenFeb 14, 20261.0This location had the worst customer service. Walked out without ordering.
- SHSarah harrisonFeb 11, 20261.0Unfortunately got through nearly 2/3s of my burger when I saw this. Disgusting, praying I won’t get food poisoning
- BGBoe GreenJan 15, 20265.0This place was really nice and the food was great the service was excellent
- MFMatt FrauenhofferJan 9, 20262.0Just assume your order will be 15-20 late. It's terrible.
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 25 West Port Plaza?
McDonald's at 25 West Port Plaza is generally open from 4:30 AM to midnight from Monday to Thursday, and on Sunday. On Fridays and Saturdays, it stays open until 2:00 AM.
When is the drive-thru available at this McDonald's location?
The drive-thru operates from 4:30 AM to midnight Monday through Thursday, and Sunday. On Fridays, it stays open until 2:00 AM, and on Saturdays from 5:30 AM to 2:00 AM.
What delivery services does McDonald's at this location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can place a delivery order through their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru available for customer convenience.
I am visiting Cushman and Wakefield nearby; how close is McDonald's for a quick meal?
McDonald's is located near Cushman and Wakefield, making it a convenient spot for a quick meal or coffee break if you are visiting or working at Cushman and Wakefield.
Are there any entertainment options near McDonald's at 25 West Port Plaza?
Yes, VENTURE UP Team Building - St. Louis is nearby, offering team-building activities and escape rooms. It's a great place for fun before or after your meal at McDonald's.
Is there a bank or ATM near McDonald's at this location?
Yes, there are nearby banking options like the Bank of America Financial Center and a Commerce Bank ATM, useful if you need cash or banking services before visiting McDonald's.
What is the address and contact number for this McDonald's location?
The address is 25 West Port Plaza, Saint Louis, MO 63146, US. The main phone number is +1 314-275-9999.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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