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McDonald's

3.4
(1167 reviews)

Business Details

25 West Port Plz, Saint Louis, MO
63146, United States
(314) 275-9999
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25 West Port Plz, Saint Louis, MO
63146, United States

Hours

Reviews

3.4
1,167 reviews
5 stars
383
4 stars
243
3 stars
196
2 stars
102
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, many reported slow service and order inaccuracies.

Food Quality

Food quality varies significantly, with some customers receiving fresh and hot meals, while others reported cold, stale, or incorrect orders.

Cleanliness

The location is generally noted for being clean, but some customers experienced issues with food preparation and cleanliness of food items.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders, particularly with drive-thru and mobile orders.

Speed of Service

Many customers expressed frustration with slow service, especially during peak hours, leading to long wait times.
  • CP
    Connor Patterson
    4 days ago
    1.0
    Ordered a double filet o fish and was told to park in a spot as they prepared it. I wait 15 minutes then went inside to check what was going on. They had given my order to someone else. When they did bring me my order, they gave me a single, not the double filet o fish I paid for
  • JB
    Jillian Bowen
    Feb 14, 2026
    1.0
    This location had the worst customer service. Walked out without ordering.
  • SH
    Sarah harrison
    Feb 11, 2026
    1.0
    Unfortunately got through nearly 2/3s of my burger when I saw this. Disgusting, praying I won’t get food poisoning
  • BG
    Boe Green
    Jan 15, 2026
    5.0
    This place was really nice and the food was great the service was excellent
  • MF
    Matt Frauenhoffer
    Jan 9, 2026
    2.0
    Just assume your order will be 15-20 late. It's terrible.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 25 West Port Plaza?

McDonald's at 25 West Port Plaza is generally open from 4:30 AM to midnight from Monday to Thursday, and on Sunday. On Fridays and Saturdays, it stays open until 2:00 AM.

When is the drive-thru available at this McDonald's location?

The drive-thru operates from 4:30 AM to midnight Monday through Thursday, and Sunday. On Fridays, it stays open until 2:00 AM, and on Saturdays from 5:30 AM to 2:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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