Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,153 reviews
5 stars
382
4 stars
239
3 stars
194
2 stars
101
1 star
237
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, including wrong items and missing components.
Service Speed
Many reviews highlighted slow service, particularly during peak hours, with long wait times in both drive-thru and lobby.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about stale or poorly prepared items.
Customer Service
Customer service experiences varied, with some praising friendly staff while others noted unprofessional behavior and lack of attentiveness.
Cleanliness
The restaurant was generally described as clean, but some customers reported issues with cleanliness in specific areas.
- TMThe Mighty TC Morton5 days ago5.0Great customer service and food was good and hot.
- RPRyan PohlmannOct 30, 20252.0Is it hard to get an order right or is it illiteracy? Everytime I order a drink I ask for no ice & always get extra ice.
- RCRich ClaspillOct 23, 20252.0Sold me the WRONG SANDWICH AGAIN
- BGBrad GlotfeltyOct 13, 20251.0Simply terrible. I arrived today with no one in the drive through, no one in the lobby and placed my order. 30 minutes later the lobby is full, the printer is not printing receipts, so no one knows what their number is, the counter worker is ignoring any questions, and the kitchen is only focusing on drive through orders. What an awful experience McDonald's has become since I worked there in the late 90's. After 35 minutes, I left $15 lighter and with no food. I'll have to do a chargeback with my bank to get my money back. Do better, y'all.
- PVPatrick VanstromOct 9, 20254.0Decent. The one down the way on Page is better but this is a close second. Service is good here. Not quite great. Food is okay. I think that’s my biggest complaint here. Not sure if they don’t change the oil as frequently or that they don’t rinse the cleaning solution out enough or what but the food tastes funny sometimes.
Frequently Asked Questions About McDonald's
What are the general opening hours of McDonald's at 25 West Port Plaza?
McDonald's at 25 West Port Plaza is generally open from 4:30 AM to midnight from Monday to Thursday, and on Sunday. On Fridays and Saturdays, it stays open until 2:00 AM.
When is the drive-thru available at this McDonald's location?
The drive-thru operates from 4:30 AM to midnight Monday through Thursday, and Sunday. On Fridays, it stays open until 2:00 AM, and on Saturdays from 5:30 AM to 2:00 AM.
What delivery services does McDonald's at this location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can place a delivery order through their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru available for customer convenience.
I am visiting Cushman and Wakefield nearby; how close is McDonald's for a quick meal?
McDonald's is located near Cushman and Wakefield, making it a convenient spot for a quick meal or coffee break if you are visiting or working at Cushman and Wakefield.
Are there any entertainment options near McDonald's at 25 West Port Plaza?
Yes, VENTURE UP Team Building - St. Louis is nearby, offering team-building activities and escape rooms. It's a great place for fun before or after your meal at McDonald's.
Is there a bank or ATM near McDonald's at this location?
Yes, there are nearby banking options like the Bank of America Financial Center and a Commerce Bank ATM, useful if you need cash or banking services before visiting McDonald's.
What is the address and contact number for this McDonald's location?
The address is 25 West Port Plaza, Saint Louis, MO 63146, US. The main phone number is +1 314-275-9999.