McDonald's

3.3
2590 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1595 S Hanley Rd, Saint Louis, MO
63144, United States

Hours

Reviews

3.3
2,590 reviews
5 stars
846
4 stars
493
3 stars
439
2 stars
227
1 star
585

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiencing issues with order accuracy and long wait times.

Food Quality

Numerous reviews highlighted poor food quality, including cold, stale, or incorrectly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and locked restrooms, indicating inconsistent maintenance.

Efficiency

The location has been criticized for slow service and long wait times, particularly for drive-thru and DoorDash orders.
  • JH
    Joe Hainline
    Jan 1, 2026
    2.0
    Regularly miss items in orders. It’s consistent enough I wonder if it’s intentional.
  • MR
    Ma'Kenzi Rose
    Dec 30, 2025
    5.0
    I love going there for my coffee I use the app and most of the time it be perfect but this particular time no, so the manager came and she ask me how to make it was perfect she listened and delivered i told her when she was hanging it to me perfect perfect cause I've been getting it for years I can tell by the way it looks its perfect its delicious
  • KH
    Kerri Huskey
    Dec 28, 2025
    3.0
    When I go there either doordash or go there myself. They get the food wrong and the employees are rude
  • TJ
    Tiffany Johnson
    Dec 19, 2025
    1.0
    This is the second time McDonald’s on S Hanley Rd put cheese on my pancakes . The manager Keyshawn has bad ass customer service ! Gone ask me what do I want them to do 🤣🤣 Ruined my whole morning I didn’t even eat nothing
  • TG
    Tierra Gleghorn
    Dec 18, 2025
    1.0
    An hour for a door dash order from this location. Of course, it was cold,hard and nasty by the time the dasher arrived with after waiting there for 49 min!! I was sent a pic by the dasher when he was heafed my way. I knew from the pic that my order had been sitting for a while. I only chose this location due to it being less than 2 miles from my job. I placed an online dd order at 6:54pm. The dasher sat there from 7:00pm til 7:42. My order continuously went from "preparing order" to "dasher waiting for order" more than 3x. Pushing the timeframe back from 7:07-7:17pm arrival to 7:42-43. The dasher didnt drive away until 7:49pm. I gave him another tip as I felt bad that this guy got stuck there on 1 order!! Sitting here watching the timeframe on this location get pushed back nonstop for an hour so you'd think my food wouldve at least been hot! (I called in store after 30min of time pushback with no answer,of course!) After an hour , so I'll assume it say there and wasnt handed out on time!!! This mcds location absolutely disgusted me! Just like the food I received at a ridiculous timeframe! A messy,nasty looking big mac with hard bread, a pound of lettuce and too much mustard. 10 cold hard nuggets and a fillet o fish meal also with hard bread with cold, limp fries. No ketchup packet for the cold fries. (online wont let you select for fries) No straw for my watered down sprite soda with melted ice. I was so pissed cause I spent $21 on mcds because was hungry, looking for a close FAST! food location that wouldnt break the bank. NEVER AGAIN!!! I will def eat elsewhere if I dont have time to bring my lunch to work. This location should NOT accept any door dash orders!! They are not capable of providing good, hot food orders or service! What type of "restaurant" makes you wait an hour for a couple sandwiches?!?! Visit/order from a different location than this one if its at all possible.🤬

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1595 S Hanley Rd, Saint Louis?

McDonald's at 1595 S Hanley Rd is open 24 hours daily, every day of the week.

Is McDonald's open for delivery and what are the delivery hours?

McDonald's offers delivery service 24 hours a day, 7 days a week, including same-day and no-contact delivery options.