Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.
Wait Times
Many customers experienced excessively long wait times in both the drive-thru and curbside pickup, often exceeding 20 minutes.
Food Quality
Customers frequently reported receiving cold, stale, or incorrectly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unemptied trash cans and unsanitary conditions.
Mixed Experiences
While some customers praised friendly staff and good service, these positive experiences were overshadowed by the overall negative feedback.
CG
Chris Giger
Dec 11, 2025
2.0
This place disrespects your soul. My experience was rude and unwelcome. It's a no for me.
WB
Wilma Bourisaw
Dec 2, 2025
1.0
This was the worst experience I have ever had at any of the McDonald's that I have visited. Went back 4 times and they still didn't get it right. Fries got cold and the young man said something like it is McDonald's
AA
Alicia
Nov 17, 2025
1.0
Fries nasty cold old grease taste. How can you give to a customer that just orders a fries didnt feel like going back through drive thru and waiting in line to get a fresh fries
SW
Steven Woodson
Nov 13, 2025
5.0
Manager baily is the best,she's has served me several times and has always been super polite and super professional 5 stars all day
SC
Summer Cajigal
Nov 11, 2025
5.0
Everytime I order from this location, it’s fast service, friendly, and fresh food! This is the best Mcdonald’s in the South County area! Thank you to the staff that work here!
What are the general operating hours of McDonald's at 13050 Tesson Ferry Rd, Saint Louis?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday and from 5:00 AM to midnight on Fridays and Saturdays.
What delivery options does this McDonald's offer and what are the delivery hours?
Delivery services including same-day and no-contact delivery are available daily from 5:00 AM to 10:00 PM, except on Fridays and Saturdays until 11:00 PM.
How can I order McDonald's conveniently using digital platforms?
You can order using the McDonald's App available on iOS and Android, or online via the delivery URL https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru for quick and convenient service.
What nearby places can customers visit before or after their meal at McDonald's?
Customers can visit Aldi for groceries, Imo's Pizza for more dining options, or Petro Mart and Phillips 66 Gas stations for fuel nearby.
Are there any nearby banks or ATMs accessible from this McDonald's?
Yes, nearby financial services include US Bank, U.S. Bank ATM, American Eagle Credit Union, and Together Credit Union.
What health services are available near this McDonald's location?
Nearby health services include SSM Health Cardinal Glennon Pediatric Urgent Care, Brennan OB/GYN Associates, and South County Medical Building.
Does McDonald's offer rewards or loyalty programs for frequent customers?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food.