McDonald's

3.4
1813 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13050 Tesson Ferry Rd, Saint Louis, MO
63128, United States

Hours

Reviews

3.4
1,813 reviews
5 stars
609
4 stars
354
3 stars
306
2 stars
154
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.

Wait Times

Many customers experienced excessively long wait times in both the drive-thru and curbside pickup, often exceeding 20 minutes.

Food Quality

Customers frequently reported receiving cold, stale, or incorrectly prepared food, leading to dissatisfaction.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unemptied trash cans and unsanitary conditions.

Mixed Experiences

While some customers praised friendly staff and good service, these positive experiences were overshadowed by the overall negative feedback.
  • CG
    Chris Giger
    Dec 11, 2025
    2.0
    This place disrespects your soul. My experience was rude and unwelcome. It's a no for me.
  • WB
    Wilma Bourisaw
    Dec 2, 2025
    1.0
    This was the worst experience I have ever had at any of the McDonald's that I have visited. Went back 4 times and they still didn't get it right. Fries got cold and the young man said something like it is McDonald's
  • AA
    Alicia
    Nov 17, 2025
    1.0
    Fries nasty cold old grease taste. How can you give to a customer that just orders a fries didnt feel like going back through drive thru and waiting in line to get a fresh fries
  • SW
    Steven Woodson
    Nov 13, 2025
    5.0
    Manager baily is the best,she's has served me several times and has always been super polite and super professional 5 stars all day
  • SC
    Summer Cajigal
    Nov 11, 2025
    5.0
    Everytime I order from this location, it’s fast service, friendly, and fresh food! This is the best Mcdonald’s in the South County area! Thank you to the staff that work here!

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 13050 Tesson Ferry Rd, Saint Louis?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday and from 5:00 AM to midnight on Fridays and Saturdays.