Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
883 reviews
5 stars
262
4 stars
147
3 stars
124
2 stars
67
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness, while others are reported as rude and dismissive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Speed of Service
Numerous reviews mention slow service, particularly during peak hours, with long wait times reported in both drive-thru and in-store.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Management
There are complaints about poor management and staff morale, with some customers suggesting a need for better training and leadership.
- EBemma berraDec 30, 20255.0Christy the night manger has the best customer service and is so polite and kind!! She was so helpful and explained the menu to us! She is seriously the best.
- TMTimothy MerkelDec 27, 20253.0No self-serve drinks, 1st time I have had to pay 45 cents for each daily double sandwich to have Mac sauce instead of mayonnaise. Wasn't even informed, noticed later that day.
- AMAnne MoeckelDec 23, 20251.0This was my favorite McDonald’s. I just ordered the Daily double and said said that my drink was a Diet Coke. I pick it up at the next window and there is only a sandwich in there So I told the young guy that I ordered the daily double he said no you just ordered the sandwich. I said no I didn’t. I said you need to fix this. He said I just can’t be handing out free food. He was awful. He should have talked to a manager right away came back and tossed me a bag with a french fry in it and I wanted to say where are the nuggets? This is the second time this guy has rubbed me wrong. I also asked for ketchup to be on the burger, and it was not. So I am done with this location.
- JJJr Loria (Jr)Dec 21, 20251.0I order a McGriddle and got something else
- BKBarb KuenstingDec 16, 20255.0Never an overly unpleasant experience, and for McDonalds, that's all I can ask for.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 12120 Manchester Rd, Saint Louis?
McDonald's is open daily from 5:00 AM to 11:00 PM, with some variations on delivery and drive-thru hours.
Does this McDonald's location offer drive-thru service, and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru service available from 5:00 AM to 11:00 PM every day.
Can I get McDonald's food delivered from this location, and what are the delivery hours?
Yes, delivery is available daily, typically from 5:00 or 6:00 AM until 10:30 PM, with no-contact and same-day delivery options.
What types of payment does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's online?
You can order food online via the McDonald's App available on iOS and Android or through their online ordering link provided.
Does McDonald's at this location have free WiFi available?
Yes, free WiFi is available as part of their services.
What nearby banks can I visit when coming to McDonald's at 12120 Manchester Rd?
Nearby banks include PNC Bank, Central Bank, American Bank of Missouri, and American Bank of Freedom, which you can visit before or after your meal.
Are there any beauty or salon services near this McDonald's?
Yes, nearby beauty and salon services include ABS_by_Stephanie, L.C. Skin Studio, Studio 314 Salon, The Custom Wig Shoppe, Yen Health & Wellness, Salon Marosie, Frontenac Salon, and Hair Jazz.
What other dining options are close to this McDonald's?
McAlister's Deli is a nearby sandwich shop and restaurant you might want to try alongside or after visiting McDonald's.
Which nearby places might help me with tailoring or alterations when I visit McDonald's?
Des Peres Tailoring and Alterations and Des Peres Alteration & Shoe Repair are nearby and can assist with tailoring and shoe repair needs.