McDonald's

3.5
1667 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11521 Olive Blvd, Saint Louis, MO
63141, United States

Hours

Reviews

3.5
1,667 reviews
5 stars
625
4 stars
344
3 stars
278
2 stars
108
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including unprofessional behavior from staff and long wait times for orders.

Food Quality

Customers reported receiving cold, expired, or incorrect food items, with some mentioning raw chicken and overcooked fries.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and restrooms, with some describing the location as the dirtiest McDonald's they had visited.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that food was hot and fresh during certain visits.
  • DA
    Daniel Alcantar
    2 days ago
    4.0
    La hamburguesa está un poco regular en si la comida acá no es tan bueno pero es accesible y algo rápido, vinimos con mi hija ella si le encanta comer acá
  • JJ
    Jacquelyn Johnson
    Nov 17, 2025
    1.0
    Ordered two kids, happy meals, one burger, ketchup, only and a four piece chicken nugget. When I got home, my daughter has a cheeseburger with onions pickles and my son has a piece of sausage and no chicken nuggets. It’s really not rocket science. How can you mistake A piece of sausage for four chicken nuggets
  • R5
    Ravo 528
    Nov 3, 2025
    1.0
    The Lady who serviced us is very rude. She didn't listen and did not repeat what we had. We noticed it was wrong when she showed it on the board. We asked what she put and did not repeat what she put. She was very disrespectful and did not listen the entire time we were ordering.
  • RB
    Ria B
    Oct 31, 2025
    3.0
    I come here every single day just about and the hand sanitizer by the door on the parking lot side has been empty for at least a couple weeks now, have never received a receipt from any of the kiosks and half of the time there are no ketchup cups stocked either. Please do better, these little things matter.
  • ML
    Marty Lamb
    Oct 26, 2025
    1.0
    Manager is horrible. Very loud. Screaming at employees in front of customers. Also she wanted to charge us .45 for syrup that we didn't get on the breakfast platter.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 11521 Olive Blvd, Saint Louis?

McDonald's at 11521 Olive Blvd, Saint Louis is open 24 hours a day, 7 days a week.

Is the drive-thru available all day at this McDonald's location?

Yes, the drive-thru at this McDonald's location operates 24/7, available every day of the week.