McDonald's

3.0
1751 reviews
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Business Details

11111 Bellefontaine Rd, Saint Louis, MO
63138, United States
(314) 741-7552
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11111 Bellefontaine Rd, Saint Louis, MO
63138, United States

Hours

Reviews

3.0
1,751 reviews
5 stars
445
4 stars
296
3 stars
328
2 stars
195
1 star
487

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude employees, and incorrect orders.

Food Freshness

While some customers praised the food as hot and fresh, many others complained about receiving cold or stale items.

Staff Behavior

Numerous reviews highlighted unprofessional behavior from staff, including texting during shifts and lack of customer service training.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight leading to service failures.
  • KS
    Karrie S
    Dec 31, 2025
    1.0
    I'm door dashing and these people are so rude today. I waited 5 minutes before
  • DG
    Dee Graham
    Nov 22, 2025
    1.0
    The guy behind the register kept telling me to hold on and couldn't ask what I needed or take my order. Because he was too busy trying to flirt with the little boys on the other side of the counter.. lobby full of people and little boys up here playing around
  • SS
    Shelbey Stone
    Nov 9, 2025
    5.0
    I very highly recommend this McDonald’s location. I’ve pulled through before 7 am for breakfast; I’ve pulled through closer to 10 for breakfast. I’ve pulled through around 11 for lunch; I’ve pulled through closer to 3 for lunch. Every time, and in my experience all the time, this McDonald’s location is staffed with high quality individuals who will brighten your day and definitely all know how to do their job efficiently with excellent service and very good time management. Furthermore, the food is always made very well. Any time and every time I’ve gone through the drive through, I get through it in a timely fashion, am greeted by kind and caring individuals, and leave with the best made McDonald’s that I personally know of in the St. Louis Metro area.
  • MH
    Mark Hightower
    Oct 18, 2025
    1.0
    I don't know why I even still go to any of these McDonald's the employees are always rude to busy texting in their phones it's no longer even fast food
  • CF
    Claudia Ferguson
    Oct 17, 2025
    5.0
    I was told this is the best McDonald's in north county, so I have tried it three times so far and must agree. Each time the food is hot and fresh and the staff is very friendly. Keep up the excellent service!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11111 Bellefontaine Rd, Saint Louis?

McDonald's at 11111 Bellefontaine Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.