Brand Certified
McDonald's
3.0(1713 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11111 Bellefontaine Rd, Saint Louis, MO
63138, United States
Certified by McDonald's • Mar 01, 2026
(314) 741-7552
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,713 reviews
5 stars
433
4 stars
286
3 stars
318
2 stars
189
1 star
487
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback highlighted poor customer service, including rude staff and unprofessional behavior, particularly during evening shifts.
Food Quality
Many reviews mentioned that the food was often cold, stale, or not fresh, with some customers expressing dissatisfaction with the overall quality.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, with some stating they waited over 30 minutes for their orders.
Management Issues
Several reviews pointed to a lack of effective management, with calls for retraining staff and improving overall service standards.
- SDSherrell Durham5 days ago1.0Literally looks like they took a bite of my food
- BDBri Dark5 days ago1.0I ordered food tonight from DoorDash when I got my food all 3 kids meals had no fries are apple slices I ordered two medium fries none of that came nor my 10 pi chicken nuggets how do you not pack half the food yet got paid full price very sad and a rip off
- JJJabari5 days ago1.0First, I want to say that I used to be a regular customer here, but the service and food have declined to the point where it’s honestly unacceptable. The food no longer tastes fresh; it feels like it’s been sitting out for a while before being served. On top of that, most of the staff aren’t wearing hair nets, and the customer service has gotten worse. Almost every time I’ve gone through the drive‑thru, there’s been at least one issue with my order: missing items, soda drinks that taste like carbonated water, or something as simple as unsalted fries. And whenever I’ve gone back to get the item I paid for or have the order corrected, I’ve been met with either laughter or someone handing me salt packets instead of actually fixing the problem. At this point, I genuinely believe the entire store needs a full retraining or at least stronger supervision. The standards here have dropped way too far for this to be ignored.
- CCcathe criselJan 20, 20261.0Food was cold. Manager at window was rude won't be back
- KSKarrie SDec 31, 20251.0I'm door dashing and these people are so rude today. I waited 5 minutes before
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 11111 Bellefontaine Rd, Saint Louis?
McDonald's at 11111 Bellefontaine Rd is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service 24/7.
What delivery services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can place a delivery order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's 11111 Bellefontaine Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby grocery stores where I can shop after visiting McDonald's?
Yes, nearby grocery stores include Schnucks Sierra Vista and Schnucks Markets, convenient for your shopping needs after your meal.
What other dining options are available near this McDonald's?
Nearby dining options include Pizza Hut, GJ Fish & Chicken Grill-Bellefontaine, KT's Sports Bar & Restaurant, Steak 'n Shake, and China King.
Is there a pharmacy close to McDonald's for convenience?
Yes, CVS Pharmacy and Schnucks Sierra Vista pharmacy are located nearby for your convenience.
Does this McDonald's location have WiFi and mobile ordering services?
Yes, the location offers WiFi and supports mobile ordering through the McDonald's app and website.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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