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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Wait Times
Customers consistently noted excessive wait times, often exceeding 20-30 minutes, regardless of whether they were in the drive-thru or inside the restaurant.
Food Quality
Several reviews mentioned that the food was often cold, old, or incorrectly prepared, leading to dissatisfaction with the overall dining experience.
Cleanliness
Multiple customers pointed out issues with cleanliness, including dirty dining areas and restrooms, which contributed to a negative impression of the establishment.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that certain food items were enjoyable.
LK
LOIN KING
4 days ago
1.0
Did give all the food happy meal didn’t have fries 6 nuggets only gave 5 20 pc nuggets only have 17 half a cup almost forget sauce in mcchicken
JB
Jeff Briggs
Nov 10, 2025
3.0
What can I say it's McDonald's
ER
Edward Robinson
Nov 5, 2025
5.0
The only way I could have been to do is have been
GP
Gage Pierce
Oct 13, 2025
1.0
The workers and managers are very rude. They seem to be chronically understaffed by the +20 minute wait time no matter what time you show up, and if there is an issue with your order they will do or say whatever to avoid fixing the problem.