McDonald's

3.1
2094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10873 West Florissant Ave, Saint Louis, MO
63136, United States

Hours

Reviews

3.1
2,094 reviews
5 stars
565
4 stars
371
3 stars
377
2 stars
207
1 star
574

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Wait Times

Customers consistently noted excessive wait times, often exceeding 20-30 minutes, regardless of whether they were in the drive-thru or inside the restaurant.

Food Quality

Several reviews mentioned that the food was often cold, old, or incorrectly prepared, leading to dissatisfaction with the overall dining experience.

Cleanliness

Multiple customers pointed out issues with cleanliness, including dirty dining areas and restrooms, which contributed to a negative impression of the establishment.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that certain food items were enjoyable.
  • LK
    LOIN KING
    4 days ago
    1.0
    Did give all the food happy meal didn’t have fries 6 nuggets only gave 5 20 pc nuggets only have 17 half a cup almost forget sauce in mcchicken
  • JB
    Jeff Briggs
    Nov 10, 2025
    3.0
    What can I say it's McDonald's
  • ER
    Edward Robinson
    Nov 5, 2025
    5.0
    The only way I could have been to do is have been
  • GP
    Gage Pierce
    Oct 13, 2025
    1.0
    The workers and managers are very rude. They seem to be chronically understaffed by the +20 minute wait time no matter what time you show up, and if there is an issue with your order they will do or say whatever to avoid fixing the problem.
  • KW
    Kala White
    Oct 6, 2025
    1.0
    Rude at the last window ovwr a cup of water

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 10873 West Florissant Ave in Saint Louis?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service that operates 24/7.