McDonald's

3.1
2117 reviews
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Business Details

10873 West Florissant Ave, Saint Louis, MO
63136, United States
(314) 521-2272
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10873 West Florissant Ave, Saint Louis, MO
63136, United States

Hours

Reviews

3.1
2,117 reviews
5 stars
570
4 stars
374
3 stars
376
2 stars
209
1 star
588

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

Many reviews mentioned cold or old food, incorrect items, and poor preparation, leading to dissatisfaction with the food served.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms, with some mentioning trash and unclean surfaces.

Staff Attitude

Several reviews highlighted a lack of professionalism and poor customer service from employees, contributing to a negative dining experience.
  • LG
    Lo G
    2 days ago
    1.0
    Horrible location bc of slow employees who give bad service. Always a long wait time.
  • HL
    Heather Lomelino
    Jan 1, 2026
    1.0
    Service was extremely slow. Multiple people wanted to simply walk out. No one seemed to want to even bother answering customer questions. Also,the floors were extremely dirty and wet. I was on crutches and could barely make it in and out of the building. It was an accident waiting to happen.
  • RB
    Reggie Boswell
    Dec 30, 2025
    1.0
    I arrived at Mc Donald's about 2:45 pm my order was taken at about 3:05 pm seems like service was focused on drive thru I ordered 1/4 pound burger no cheese fish fillet no cheese and a basket of fries it took them about another 20 minutes to get my food to me. I didn't check my bags just from waiting so long when I got home there was a fish fillet and a chicken sandwich look like it came off the discount menu. Frustrated but I wasn't taking that 20 minute ride back just to receive some drama. This is why people are choosing to stay home and cook because these young and old adults can get simple orders correct!!!
  • DD
    Donald Davis
    Dec 23, 2025
    1.0
    I don't mind rounding up but at least ask me. I don't like when they take my change. Regardless how much it is. I'll ask the cashier. Where's my change? She said that this million or billion dollar establishment didn't have change. Incredible!
  • TB
    Tori Beard
    Dec 22, 2025
    1.0
    Terrible, gave me an iced coffee instead of iced latte. Not only does the latte cost more, they could have at least let me know, or provide a different substitution. They also put whip cream on it, it doesn’t come with whip cream.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 10873 West Florissant Ave in Saint Louis?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service that operates 24/7.