Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food variations.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Speed of Service
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
Food Quality
Several reviews noted that food was often cold, overcooked, or not prepared as expected, impacting overall satisfaction.
Staffing Issues
There were mentions of being understaffed, which contributed to slow service and negative customer experiences.
DK
Dylan Kemp
Jan 2, 2026
1.0
The people that McDonald's hire are some of the rudest people ever!! Please corporate? Do something about these disgusting people you hire!?
WS
Wet Slurpy
Dec 15, 2025
1.0
I’ve been to this McDonald’s twice recently. The first time, I ordered at the drive thru screen, and my order came out correctly.
The second time, I ordered through the McDonald’s app. When I pulled up to the second window, the employee asked what my order was, even though it should have been on their screen. After I told them my order, I was given only part of what I ordered.
I drove back around and let them know my order was incorrect. I then waited another 10–15 minutes to receive my food. The same employee again asked what my order was. Although most of the order was correct this time, I ordered a regular McChicken and was given a Spicy McChicken instead.
I don’t mind receiving the wrong variation of an item occasionally, but I do expect to receive everything I ordered.
AA
Amanda
Dec 12, 2025
1.0
Management is horrible! Cussed me out in Spanish thinking I couldn't understand her. I waited for someone to bring our curbside order out and no one did after several minutes and several cars ordering, getting food and leaving...so I pulled up to the drive thru, they told me to come in...no I have my baby in the car. OK come to the 2nd window. I get there they said they brought my food out but I wasn't there...ummm? They handed me my food and it was obviously cold. So I asked for a remake. They told me I needed to pull up and wait for a remake bc there were other customers behind me...mind you ones that arrived after I had already been waiting. She said if I didnt want to pull up then she would refund me. I told her no, I have been waiting over 20m to feed my baby, I just had a cheeseburger 2 fries and a 4pc nugget. How hard was that to remake? No harder than the customers behind mes food who just ordered, right? She proceeded to then cuss me out and then someone else handed me my bag of hot food....make it make sense!? Food places do realize their paychecks come from the customers who order their food right?
VV
Vee
Nov 22, 2025
1.0
If I could give 0 stars I would.I order to the app about $30 worth of food during breakfast time.I ordered at 10:30 AM.And they told me it ended at eleven I have My roommate go up there almost every time to pick up my order.Cause I have a six month old son and he's sleeping. And this time they don't have my order , goes inside and still doesn't have the order.And they can't find the order.And I have a feeling they were waiting until breakfast was order.So they didn't have to serve our food like it is ridiculous that the service here is that bad.They were provided a code and screenshots of the order.
TM
Timesha Mosley
Oct 27, 2025
1.0
I ordered from DoorDash got two meals and a happy meal 4 pc with extra kids cry and chocolate milk I never received my 4 pc happy meal on top of my triple cheese burger being half done do not order from them. I tried reasoning I been calling for hours straight someone answered and just sat the phone down ..I don’t recommend feeding yo dog this bs
What are the regular operating hours for this McDonald's location?
This McDonald's at 10431 Page Ave, Saint Louis, MO is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday. You can order delivery online at https://mcdonalds.order.online/business/-5579.
What drive-thru hours does this McDonald's have?
The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store or use their quick order link.
What contact options are available to reach this McDonald's?
You can contact this McDonald's by phone at +1 314-428-4425 or visit their Facebook page at https://www.facebook.com/111631048875403.
What services are provided at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Subway, Jack in the Box, Taco Bell, Rally's, and Sonic Drive-In, offering a variety of cuisine choices nearby.
What nearby amenities might be convenient for customers visiting this McDonald's?
Nearby amenities include Family Dollar for shopping, Page Foot & Ankle for medical services, and Valvoline Instant Oil Change for vehicle maintenance, which customers might find useful when visiting McDonald's.
Can customers combine a visit to this McDonald's with local entertainment or services?
Yes, customers can enjoy nearby movie rentals at Redbox, get beauty services at Heavenly Touch Salon and Spa or D'Elegance Salon & Spa, or visit educational spots like Interstate Testing Services while in the area.