Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and unprofessional behavior from management.
Speed of Service
Many reviews mentioned slow service, particularly during peak hours, leading to long wait times for food.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, overcooked, or improperly prepared items.
Staffing Issues
Several reviews noted that the location appeared understaffed, impacting service speed and order accuracy.
VV
Vee
2 days ago
1.0
If I could give 0 stars I would.I order to the app about $30 worth of food during breakfast time.I ordered at 10:30 AM.And they told me it ended at eleven I have My roommate go up there almost every time to pick up my order.Cause I have a six month old son and he's sleeping. And this time they don't have my order , goes inside and still doesn't have the order.And they can't find the order.And I have a feeling they were waiting until breakfast was order.So they didn't have to serve our food like it is ridiculous that the service here is that bad.They were provided a code and screenshots of the order.
TM
Timesha Mosley
Oct 27, 2025
1.0
I ordered from DoorDash got two meals and a happy meal 4 pc with extra kids cry and chocolate milk I never received my 4 pc happy meal on top of my triple cheese burger being half done do not order from them. I tried reasoning I been calling for hours straight someone answered and just sat the phone down ..I don’t recommend feeding yo dog this bs
GB
Garnet Banks
Oct 10, 2025
1.0
So I was in this location and ordered from the counter, a young man waited on me, he was pleasant. Here's my issue, when I received my order none of the items were correct. I inturned let the young man know he apologized immediately but the manager who I later learned was Claudia invited herself to the conversation between he & I and started badgering him and started speaking in Spanish and proceeded to tell him to clock out. It wasn't that big of a deal, when I watched her place the items in the bag and handed it to him to give to me. My question is why would you be upset with him when it was clearly your mistake. The young man was black. I felt terrible for him and how she treated him. I will no longer patronize this location if that's how they are treating their employees. I will also pass this message on to my friends, family & Real STL News. You all have to do better. And to the young man that waited on me, (I didn't get his name) I am truly sorry this happened to you
RD
Ronald Davison
Oct 3, 2025
2.0
Don't go during lunch, u might not get what u order
TT
Toastyシ
Sep 28, 2025
2.0
This location was good and never had any problems until now. The service is a hit or miss, it can be good or bad service on some days. The food is good but can be bad. the drinks are very bad. I ordered a Vanilla Iced Coffee and all I got was just Iced Coffee, they don’t add creamer or enough vanilla to even try to make it better. Every time I Go to this place it’s VERY warm in the dining area, The AC is either just slow or they don’t turn it on at all? Regardless this location IS good but there can be slow take out times, 50/50 food quality, and the service can be short staffed or over all slow. There are many locations nearby but I would say this location would be your last resort if you run out of options.
What are the regular operating hours for this McDonald's location?
This McDonald's at 10431 Page Ave, Saint Louis, MO is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday. You can order delivery online at https://mcdonalds.order.online/business/-5579.
What drive-thru hours does this McDonald's have?
The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store or use their quick order link.
What contact options are available to reach this McDonald's?
You can contact this McDonald's by phone at +1 314-428-4425 or visit their Facebook page at https://www.facebook.com/111631048875403.
What services are provided at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Subway, Jack in the Box, Taco Bell, Rally's, and Sonic Drive-In, offering a variety of cuisine choices nearby.
What nearby amenities might be convenient for customers visiting this McDonald's?
Nearby amenities include Family Dollar for shopping, Page Foot & Ankle for medical services, and Valvoline Instant Oil Change for vehicle maintenance, which customers might find useful when visiting McDonald's.
Can customers combine a visit to this McDonald's with local entertainment or services?
Yes, customers can enjoy nearby movie rentals at Redbox, get beauty services at Heavenly Touch Salon and Spa or D'Elegance Salon & Spa, or visit educational spots like Interstate Testing Services while in the area.