McDonald's

3.4
1335 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10431 Page Ave, Saint Louis, MO
63132, United States

Hours

Reviews

3.4
1,335 reviews
5 stars
444
4 stars
273
3 stars
249
2 stars
129
1 star
240

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unprofessional behavior from management.

Speed of Service

Many reviews mentioned slow service, particularly during peak hours, leading to long wait times for food.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, overcooked, or improperly prepared items.

Staffing Issues

Several reviews noted that the location appeared understaffed, impacting service speed and order accuracy.
  • VV
    Vee
    2 days ago
    1.0
    If I could give 0 stars I would.I order to the app about $30 worth of food during breakfast time.I ordered at 10:30 AM.And they told me it ended at eleven I have My roommate go up there almost every time to pick up my order.Cause I have a six month old son and he's sleeping. And this time they don't have my order , goes inside and still doesn't have the order.And they can't find the order.And I have a feeling they were waiting until breakfast was order.So they didn't have to serve our food like it is ridiculous that the service here is that bad.They were provided a code and screenshots of the order.
  • TM
    Timesha Mosley
    Oct 27, 2025
    1.0
    I ordered from DoorDash got two meals and a happy meal 4 pc with extra kids cry and chocolate milk I never received my 4 pc happy meal on top of my triple cheese burger being half done do not order from them. I tried reasoning I been calling for hours straight someone answered and just sat the phone down ..I don’t recommend feeding yo dog this bs
  • GB
    Garnet Banks
    Oct 10, 2025
    1.0
    So I was in this location and ordered from the counter, a young man waited on me, he was pleasant. Here's my issue, when I received my order none of the items were correct. I inturned let the young man know he apologized immediately but the manager who I later learned was Claudia invited herself to the conversation between he & I and started badgering him and started speaking in Spanish and proceeded to tell him to clock out. It wasn't that big of a deal, when I watched her place the items in the bag and handed it to him to give to me. My question is why would you be upset with him when it was clearly your mistake. The young man was black. I felt terrible for him and how she treated him. I will no longer patronize this location if that's how they are treating their employees. I will also pass this message on to my friends, family & Real STL News. You all have to do better. And to the young man that waited on me, (I didn't get his name) I am truly sorry this happened to you
  • RD
    Ronald Davison
    Oct 3, 2025
    2.0
    Don't go during lunch, u might not get what u order
  • TT
    Toastyシ
    Sep 28, 2025
    2.0
    This location was good and never had any problems until now. The service is a hit or miss, it can be good or bad service on some days. The food is good but can be bad. the drinks are very bad. I ordered a Vanilla Iced Coffee and all I got was just Iced Coffee, they don’t add creamer or enough vanilla to even try to make it better. Every time I Go to this place it’s VERY warm in the dining area, The AC is either just slow or they don’t turn it on at all? Regardless this location IS good but there can be slow take out times, 50/50 food quality, and the service can be short staffed or over all slow. There are many locations nearby but I would say this location would be your last resort if you run out of options.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's at 10431 Page Ave, Saint Louis, MO is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.

Does this McDonald's offer delivery service?

Yes, McDonald's offers delivery service daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday. You can order delivery online at https://mcdonalds.order.online/business/-5579.