Dunkin'

3.5
299 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Louis, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9860 Manchester Rd, Saint Louis, MO
63119, United States

Hours

Reviews

3.5
299 reviews
5 stars
121
4 stars
52
3 stars
36
2 stars
22
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent issues with order accuracy and staff rudeness, leading to frustration.

Food Quality

Several reviews mentioned poor food quality, including stale donuts and incorrect orders, impacting overall satisfaction.

Customer Service

While some customers praised the friendly staff, many others experienced rude service and lack of empathy.

Operational Problems

Customers noted inconsistent hours of operation, with reports of the location being closed during posted hours and running out of menu items.

Cleanliness Concerns

There were complaints about cleanliness, particularly in the bathrooms, which detracted from the overall experience.
  • GO
    Gary Orlando
    Dec 5, 2025
    5.0
    Kassidy is outstanding! Quick service & very kind ! The order is always accurate & well prepared ( breakfast sandwiches)
  • KK
    Kristen
    Oct 14, 2025
    5.0
    Employees were super nice, food and drinks were great, and service was quick! Would definitely go back!
  • MJ
    Michelle Jarvis
    Sep 24, 2025
    1.0
    Came in this morning and got 2 - 50 packs of donut holes for a work meeting and they were literally just plain donut holes - not glazed or anything. Like who even eats them plain like that? An additional disappointment is I read the reviews for all the locations around me and most location reviews sucked and more than 1 talked about getting donut holes with no glaze as well so its a thing with DD I guess. Won't be back to any DD if I can avoid it.
  • BW
    Breanna Welch
    Aug 31, 2025
    3.0
    Service is good, I used to stop by multiple times a week but it seems every time I order- there is an issue with what originally was supposed to be there. Anytime I order cold foam, it’s either not put on, or it’s whipped cream (not a big deal, but not the same and you’re paying for the extra.) If you order any bagel or donut after 12pm, chances are they are out and rarely offer to refund unless you ask. They offer a donut which is less the price when you can’t get a bagel. I understand running out, but completely running out for the full day before noon is a little frustrating when they are open till 8. They don’t take the option to purchase off the app either. I would say thoroughly check your order before leaving.
  • RN
    Renee Nicole
    Aug 11, 2025
    1.0
    I really wanted to like this location because of the convenience. But there is always some sort of issue every time I come here. Today I ordered an iced latte with an extra shot of espresso and received what was essentially a glass of milk. I told the guy at the window, and he just repeated me my order like I didn't know what I asked for. Never again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Saint Louis, MO?

Dunkin' in Saint Louis, MO is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location has a drive-thru and offers delivery and curbside pickup services.