Dunkin'

3.4
298 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Louis, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9860 Manchester Rd, Saint Louis, MO
63119, United States

Hours

Reviews

3.4
298 reviews
5 stars
119
4 stars
52
3 stars
36
2 stars
22
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor service experiences.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts, incorrect orders, and issues with food preparation.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including receiving the wrong items and issues with mobile orders.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms, which detracted from their overall experience.

Operational Issues

Customers frequently reported problems with the store's hours, including opening late and running out of stock on popular items.
  • KK
    Kristen
    Oct 14, 2025
    5.0
    Employees were super nice, food and drinks were great, and service was quick! Would definitely go back!
  • MJ
    Michelle Jarvis
    Sep 24, 2025
    1.0
    Came in this morning and got 2 - 50 packs of donut holes for a work meeting and they were literally just plain donut holes - not glazed or anything. Like who even eats them plain like that? An additional disappointment is I read the reviews for all the locations around me and most location reviews sucked and more than 1 talked about getting donut holes with no glaze as well so its a thing with DD I guess. Won't be back to any DD if I can avoid it.
  • BW
    Breanna Welch
    Aug 31, 2025
    3.0
    Service is good, I used to stop by multiple times a week but it seems every time I order- there is an issue with what originally was supposed to be there. Anytime I order cold foam, it’s either not put on, or it’s whipped cream (not a big deal, but not the same and you’re paying for the extra.) If you order any bagel or donut after 12pm, chances are they are out and rarely offer to refund unless you ask. They offer a donut which is less the price when you can’t get a bagel. I understand running out, but completely running out for the full day before noon is a little frustrating when they are open till 8. They don’t take the option to purchase off the app either. I would say thoroughly check your order before leaving.
  • SS
    Steven
    Aug 11, 2025
    3.0
    Not a bad Dunkin’ location. Not sure why there’s so many negative reviews compared to other locations. Their products are no different than other locations and the girl at the window is always friendly. I think the chain as a whole is overpriced, but that’s not a location issue.
  • RN
    Renee Nicole
    Aug 11, 2025
    1.0
    I really wanted to like this location because of the convenience. But there is always some sort of issue every time I come here. Today I ordered an iced latte with an extra shot of espresso and received what was essentially a glass of milk. I told the guy at the window, and he just repeated me my order like I didn't know what I asked for. Never again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Saint Louis, MO?

Dunkin' in Saint Louis, MO is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location has a drive-thru and offers delivery and curbside pickup services.