Dunkin'

3.0
523 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Louis, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4220 Telegraph Rd, Saint Louis, MO
63129, United States

Hours

Reviews

3.0
523 reviews
5 stars
171
4 stars
70
3 stars
51
2 stars
41
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts and poorly made items.

Cleanliness

Several reviews mentioned unclean conditions in the store, including dirty tables and bathrooms.

Staff Friendliness

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
  • JC
    joshua conyers
    2 days ago
    1.0
    Place is trash. Filthy. Ordered three donuts and two ice waters for my kids and was told to pull around . When I looked at the screen my total was $5 and change. When I get to the window the Indian Guy asks me for $9. When I ask him how that’s right, he explains the ice waters were ~1.50 each. For ice water. Screw this place. I feel like he could have put that on the drive thru screen instead of just thinking I wouldn’t notice. Will never be back. Will stay at A and A donuts right up the road. Much better. And cleaner.
  • MM
    Michelle May
    4 days ago
    1.0
    They always interrupt you while ordering and never let you finish an order without repeating you mid sentence and interrupting 10 times. They would probably get the order right if they would just listen. Also they’re all rude !!! Would give 0 stars to this location
  • SA
    S A
    5 days ago
    4.0
    Good coffee and they make it the way u ask it to be made.
  • JL
    Jane Lehmann
    Dec 25, 2025
    5.0
    I love this DD. I always order ahead on the app. If the line is short I drive through. If it is long I walk in. My order is always ready. The staff works hard and does the best they can.
  • DJ
    denver james
    Dec 6, 2025
    1.0
    Horrible experience, waited 35 minutes in the drive through line after I placed an online order, one of the workers that would not give his name on shift working drive through line at 7:30 pm watched us in the window several times not telling us until we waiting 35 minutes that they had no donuts or anything except drinks. Andrew tried to clam the situation but was called to the window by the other guy claimed to be the manger, didn’t get a refund and they did not make it right before I left the store Came back the next day manger still was not in and still have not got a refund on any food, everybody inside has horrible customer service and acted like they had no idea what to do and couldn’t even call the manager to help the situation. Going to corporate with this review on this direct store

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 4220 Telegraph Rd, Saint Louis?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience at this location.