Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
997 reviews
5 stars
532
4 stars
249
3 stars
109
2 stars
39
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold, old, or incorrectly prepared items.
Dining Experience
The lobby is closed, leading to dissatisfaction among customers who prefer dining in.
Drive-Thru Issues
Long wait times and slow service at the drive-thru were frequently mentioned, though some noted quick service during busy times.
Mixed Reviews
Overall, experiences varied widely, with some praising the food and service while others expressed frustration.
- CLCharlie LaprestaDec 13, 20252.0Mess up my order a lot. I just called because we gave me less than what I paid for and they hung up on me. Wanted to get my money back. Frustrating.
- AGAlma GjoniOct 31, 20255.0This place left a positive impression.
- RSRoyal Williams (Smooth)Oct 6, 20253.0For whatever reason, this location will not open its lobby so it often has a long slow moving, the youth that work here aren't too friendly and lack good customer service
- RHRuby HarrisOct 4, 20251.0The customer service and attitudes at this family owned business leaves a lot to be desired to say the least. Lobby closed, no response at the walk-up window but the sign does say its not a priority but drive thru was the best option. The lady in drive thru had a nasty response to everything without provocation. Won't return and you should proceed with caution.
- MMMikeOct 2, 20255.0Good burgers, awesome desserts.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Saturday.
What time does Dairy Queen Grill & Chill open on Sundays?
On Sundays, Dairy Queen Grill & Chill opens at 10:30 AM and closes at 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has reduced hours (10:00 AM to 3:00 PM) on Christmas Eve (Dec 24, 2025).
What food specialties can I expect at Dairy Queen Grill & Chill?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com offerings.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly?
Yes, the restaurant is family-friendly and welcomes children, making it a great spot for kids.
How can I order food from Dairy Queen Grill & Chill online?
You can place an order online through their official website's pickup ordering link.
What nearby places can help me find Dairy Queen Grill & Chill on Hampton Ave?
Dairy Queen Grill & Chill is located near US Bank, U.S. Bank ATM, and PPG Paints Store, which can help orient you when finding the restaurant.
Are there nearby places where I can enjoy a meal before or after visiting Dairy Queen Grill & Chill?
Yes, nearby eateries include Salvage Yard Bar and Grill, Dado's Cafe, and Louie's Pizza Co, offering a variety of dining options around Hampton Ave.
What nearby services might be convenient for visitors to Dairy Queen Grill & Chill?
Nearby services include the South Hampton Barber Shop for grooming, Yoga Spa & Nails for beauty treatments, and Western Union for money transfer services.