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Brand Certified

Chipotle Mexican Grill

3.1
(101 reviews)

About

Mexican Restaurant
Chipotle Rock Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
9621 Manchester Rd, Saint Louis, MO
63119, United States

Hours

Reviews

3.1
101 reviews
5 stars
44
4 stars
5
3 stars
4
2 stars
14
1 star
34
  • SS
    Shea
    Feb 24, 2026
    5.0
    The staff here is incredibly sweet and they know how to keep a lunch rush moving! Very pleased with the service I received and the food was delicious. ❤️ can’t wait to come back!
  • CD
    C. Doyle
    Feb 10, 2026
    4.0
    I don’t know how else to get feedback to Chipotle that there’s no easy way to just let your store team know there’s a simple problem. I clearly picked up someone else’s order from an app order for the drive thru. All I needed to do was call the store and ask them to remake it. The staff is so nice, they’re on time with every order. I know it was a simple mistake and I would have happily driven back to the store to pick it up. I tried 3 separate times to just call the store and speak to a person. Your overly complicated system forced me to file a complaint with a customer service rep before they’d transfer me to the store, and even then it redirected me back to your automated system. I truly didn’t want to lodge a “complaint”, I just wanted my lunch remade. I guess I’m just out $20. Didn’t chipotle announce they’re raising prices and focusing on “high-end clientele”? You’d think you’d get a simple phone system in place first.
  • KD
    Kyla Dix
    Feb 9, 2026
    1.0
    took a bite of my quesadilla and there was some type of plastic in my food. i didn’t notice til after it was in my mouth. disgusting!!
  • KK
    Kalina Kantor
    Feb 2, 2026
    2.0
    Ordered chips and they had a very very pungent smell of cigarettes. Even as a smoker, the smell was SO bad I couldn’t even handle it. The bowls also come barely half full every time I order :/
  • ML
    Morgan Land
    Jan 29, 2026
    5.0
    This is the only Chipotle location I go to. The team is always so kind and welcoming. The other locations in the area make you feel like an inconvenience, barely making eye contact, not friendly, and seem to be annoyed they are working. It's the same food but it shows just how much costumer service matters to the overall experience for a customer. Good job guys, keep up the good work. The little things really do matter!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rock Hill offer?

Chipotle Rock Hill offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 9621 Manchester Rd, Saint Louis?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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