Chipotle Hampton Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and unhelpful staff, with several experiences of poor communication and dismissive attitudes.
Food Quality
Numerous reviews highlighted issues with food quality, including small portion sizes, cold food, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including reports of flies and dirty dining areas.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing ingredients and incorrect items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable meals.
BB
BJ
Nov 10, 2025
5.0
Bowls always made in good portion sizes. Works friendly. Haven’t had a bad experience since I’ve been coming to this location.
DD
Drmordica
Nov 6, 2025
1.0
Placed an order. Waited 30 minutes went to pick up and there was a line wrapped around the building and about 15 people waiting inside. Tried to cancel the Oder through the app and it won’t let me. I don’t know how this location is this new and so bad.
AC
Aubrey Cummings
Oct 24, 2025
1.0
Server tried to give me 4 tiny pieces of steak on a taco, then got mad and tried to rush me when I asked if thats all I get. Extremely rude, won't be going back
SH
Sharmaine Hudson
Oct 10, 2025
1.0
It was about a month ago. The store just opened up but the workers were running behind. The black lady that wears her real hair in a ponytail. She is probably about late 40s has a really bad attitude. I said good morning, and she wouldn’t respond back. She was fussing about things not being right there. I will take my money somewhere else.
AR
Aime R
Oct 8, 2025
1.0
This was one of the worst customer service experiences I’ve had. I asked for double rice and double beans, and when I requested lettuce at the end, the employee became visibly annoyed and told me it was “too much”—even though the bowl still had plenty of room. Unfortunately, this isn’t the first time I’ve encountered poor service at this location.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 3547 Hampton Ave?
Chipotle at 3547 Hampton Ave is open daily from 10:45 AM to 10:00 PM.
What types of food does Chipotle Mexican Grill at Hampton Village offer?
They offer customizable Mexican-inspired menu items like burritos, bowls, quesadillas, tacos, and salads made from wholesome, responsibly sourced ingredients.
Does Chipotle Mexican Grill at Hampton Village support responsible sourcing and sustainability?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I order online from Chipotle Mexican Grill at Hampton Village?
You can order online via the Chipotle app or their website at https://order.chipotle.com/ for convenient pickup or delivery.
Is Chipotle Mexican Grill at Hampton Village welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive to all guests.
What is the contact information for Chipotle Mexican Grill at 3547 Hampton Ave?
You can reach them by phone at +1 314-669-0079 or email MO.3767.HamptonVill@chipotle.com.
What nearby banking services are available around Chipotle Hampton Village?
Regions Bank is close by and can assist customers with banking needs before or after their meal at Chipotle.
Are there any nearby schools in the area of Chipotle Hampton Village?
Yes, nearby schools include Mallinckrodt Academy of Gifted Instruction, St Joan Of Arc Catholic School, and South City Catholic Academy, which may be convenient for families visiting the area.
What nearby fitness or recreational facilities can customers visit near Chipotle Hampton Village?
Customers can visit St. Louis Fitness Club and Gracie Jiu-Jitsu St. Louis gyms nearby for workouts before or after dining at Chipotle.
What other dining options are near Chipotle Mexican Grill at Hampton Village?
Nearby dining includes Jet's Pizza, offering pizza and fast food options if you are looking for alternative meals in the area.