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Brand Certified

Chipotle Mexican Grill

2.5
(719 reviews)

About

Mexican Restaurant
Chipotle Hampton Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3547 Hampton Ave, Saint Louis, MO
63139, United States

Hours

Reviews

2.5
719 reviews
5 stars
203
4 stars
52
3 stars
48
2 stars
42
1 star
374

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with many customers experiencing poor communication and indifference from staff.

Food Quality

Customers reported inconsistent food quality, with issues such as cold food, small portions, and missing ingredients.

Cleanliness

Multiple reviews highlighted cleanliness issues in the dining area and kitchen, with some customers noting unsanitary conditions.

Order Accuracy

Many customers experienced problems with incorrect orders, including missing items and wrong portion sizes.
  • TH
    Tung Huang
    4 days ago
    1.0
    they are so inconsistent. workers are too lazy to fully cook the rice. this is the second time I’ve received a bowl with uncooked rice. Never going to this location again
  • BL
    Brian Lein
    Feb 6, 2026
    5.0
    Their system was down but the staff member stepped up and took care of me. I’m impressed that he had a good attitude during a difficult situation. Thank you.
  • AA
    Amanda
    Feb 4, 2026
    5.0
    Not sure why this location has a low rating. Ive been eating here lately when I want out food because it's the healthiest chain restaurant we have around. Every time I have ordered online and picked up through the drive through. The person at the windows each time has been polite, my order was always correct, and the food tastes really good.
  • DK
    Daniel Kling
    Jan 28, 2026
    5.0
    I was in there today January 28, 2026 I dropped in right at 5:50 PM. I forget the gentleman's name who help me but was tall with dreads - he greeted me friendly, immediately proceeded with my order quickly and clarifying accuracy. you's why i come back. and the lady's at the counter but thank you!!
  • EC
    Ethan C
    Jan 20, 2026
    2.0
    I came in to this location at about 3:02 PM, on 1/20/26 and my experience was terrible. I walked in and a garbage cart was blocking the walkway, I was the only person in the store yet all of the employees walked past me, some not even giving me a sideways glance. Finally, someone came to the line for what I thought was to help me after I’d been waiting for five minutes. I asked her how her day was as she grabbed a bowl which I later found out she was using to make food for her coworker, she didn’t even acknowledge me. A nice employee came around and finally made my bowl and I was satisfied with my portions. I used to work at the Kirkwood location and the level of customer service the employees showed was pretty much non existent. There was such a callous disregard for me being the only customer in store that I genuinely think they put more effort into being standoffish and unhelpful than they could have just making my food. If you’re paying anywhere from $15-$30 for food and the employees don’t even acknowledge you, stare at you or glance at you and say nothing while you’re waiting to be helped, why even walk in. I’m sure many other people have been in the same scenario except they’re on the clock and have to get back to their job before their break ends and end up wasting time here while the employees stare at them and say nothing like they just dropped down to earth from mars. Someone should audit this place.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 3547 Hampton Ave?

Chipotle at 3547 Hampton Ave is open daily from 10:45 AM to 10:00 PM.

What types of food does Chipotle Mexican Grill at Hampton Village offer?

They offer customizable Mexican-inspired menu items like burritos, bowls, quesadillas, tacos, and salads made from wholesome, responsibly sourced ingredients.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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