Business Details
About
Mexican Restaurant
Chipotle Hampton Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
703 reviews
5 stars
194
4 stars
50
3 stars
48
2 stars
40
1 star
371
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
Numerous reviews highlighted consistent issues with incorrect orders, missing ingredients, and small portion sizes.
Food Quality
Customers frequently complained about cold food, stale chips, and unsanitary conditions, including reports of hair and bugs in food.
Cleanliness
The restaurant was often described as dirty, with reports of flies and unclean dining areas.
Overall Experience
Overall, many customers expressed dissatisfaction with their experiences, indicating a lack of care from staff and management.
- RSRyan S6 days ago5.0I eat chipotle often so I know my stuff, whoever made my steak bowl tonight (1/6/25) needs to run the kitchen. Best steak bowl I've had in years! I find the food can be a bit inconsistent at this location, but you guys totally nailed it tonight.
- NGnaomi galvezDec 26, 20255.0Staff was super kind and food was delicious
- KWKrystal WilsonDec 22, 20251.0I’d never been to this location before, so when I went through the drive thru, I wasn’t aware that it was for pickup only. It was close to closing time, so when I got to the window and the guy told me the drive thru was pickup only; I assumed that the lobby was closed, so I parked and placed my order online. After that I saw a few people actually go in to the restaurant. When I finally went in to grab my food I was told they were out of some of my ingredients. I ordered 2 carne asada burrito bowls (which costs more than the other proteins); they were out of carne asada. They were out of fajita veggies and red chimichurri. In total I ordered 4 burrito bowls and 1 burrito totaling $86. Aside from the items they were out of, all bowls and the burrito were ordered with guacamole, shredded cheese, queso, and sour cream. One of the bowls was ordered with lettuce and one with no beans. None of the bowls or the burrito had guacamole (which is also an upcharge), no bowls or the burrito had any beans, and some bowls were missing sour cream and queso; and everything was cold. By the time we made it home and discovered all of this, the restaurant was closed and that was our only option for dinner since I had just paid $86 for it; so we ended up eating anyway. I won’t be revisiting this location and I’ve requested someone from chipotle to contact me. I have yet to hear from anyone. I guess I should’ve looked at the reviews and rating of this location before I wasted my money. I’ve added pictures of some of the bowls (one is mixed up from me trying to see if the missing ingredients were underneath).
- NMNichole MDec 20, 20255.0Ive had mixed experiences here but wanted to give a shoutout to the team we had tonight. The young lady that made our food ran back to the carry out stations to get us the right rice, took a look at it and ran back again to get us a bigger portion. Normally the chip bags hardly have any chips but we got plenty this time. Everyone was fast and friendly and the food is great
- ASAnwar SadiqDec 10, 20251.0Very rude customer service came to pick the order on 10th December 8pm ,Guy Standing at Register.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 3547 Hampton Ave?
Chipotle at 3547 Hampton Ave is open daily from 10:45 AM to 10:00 PM.
What types of food does Chipotle Mexican Grill at Hampton Village offer?
They offer customizable Mexican-inspired menu items like burritos, bowls, quesadillas, tacos, and salads made from wholesome, responsibly sourced ingredients.
Does Chipotle Mexican Grill at Hampton Village support responsible sourcing and sustainability?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I order online from Chipotle Mexican Grill at Hampton Village?
You can order online via the Chipotle app or their website at https://order.chipotle.com/ for convenient pickup or delivery.
Is Chipotle Mexican Grill at Hampton Village welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive to all guests.
What is the contact information for Chipotle Mexican Grill at 3547 Hampton Ave?
You can reach them by phone at +1 314-669-0079 or email MO.3767.HamptonVill@chipotle.com.
What nearby banking services are available around Chipotle Hampton Village?
Regions Bank is close by and can assist customers with banking needs before or after their meal at Chipotle.
Are there any nearby schools in the area of Chipotle Hampton Village?
Yes, nearby schools include Mallinckrodt Academy of Gifted Instruction, St Joan Of Arc Catholic School, and South City Catholic Academy, which may be convenient for families visiting the area.
What nearby fitness or recreational facilities can customers visit near Chipotle Hampton Village?
Customers can visit St. Louis Fitness Club and Gracie Jiu-Jitsu St. Louis gyms nearby for workouts before or after dining at Chipotle.
What other dining options are near Chipotle Mexican Grill at Hampton Village?
Nearby dining includes Jet's Pizza, offering pizza and fast food options if you are looking for alternative meals in the area.