Business Details
About
Mexican Restaurant
Chipotle U City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
265 reviews
5 stars
77
4 stars
27
3 stars
20
2 stars
27
1 star
114
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, flies, and poor food handling practices.
Customer Service
Numerous customers reported rude and unprofessional staff, with many expressing dissatisfaction with the overall service experience.
Food Quality
Several reviews mentioned issues with food quality, including stale chips, improperly cooked meat, and incorrect orders.
Portion Sizes
Customers frequently complained about small portion sizes and inconsistency in food servings.
Management Issues
There were complaints about poor management and lack of training for staff, leading to a negative dining experience.
- ASAdrian Salazar3 days ago4.0Food is usually really good here. The staff is not the friendliest that’s for sure but at least I can count on decent food.
- BDBrandon Davis5 days ago2.0Lady who was working the first station was too busy talking to the kitchen folks to help me, then when she noticed the second lady helping me she jumps in and asks me the same questions I just answered... Guacamole was old as HELL. Brown on all exposed areas, meaning its at least a day old. So much for fresh food!
- PPPedroNov 17, 20251.0Up on training, the restaurant, and get me in line to order. I noticed a big pile of dirty pans on the table where the freshly grilled items are placed. Unfortunately, my burrito was the pittiest I’ve ever received. Even the cashier noticed how small the burrito was and asked me if I wanted it to be made bigger, but I told her that it was just unacceptable to do it wrong. Like this the first time.
- DGDarius GinesNov 14, 20252.0Has to be 1 of the worst Chipotle's I every been to with consistency. And I love chipotle. Unfortunately this is the only one near my job 😞.
- APAndre PendletonNov 10, 20254.010 meal turned into 20 for extra queso and chips... that's to expensive
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in U City serve?
Chipotle U City offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 8650 Olive Blvd?
Chipotle U City is open every day from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle U City?
You can order online from Chipotle U City via their official ordering website or through the Chipotle app available in the Apple App Store.
Does Chipotle U City have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is Chipotle Mexican Grill's approach to food ingredients?
Chipotle uses only 53 real ingredients that are responsibly sourced from farms practicing humane and sustainable methods, with no artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Saint Louis?
The restaurant is located at 8650 Olive Blvd, Saint Louis, MO 63132, in the U City area.
Which nearby places can I visit before or after dining at Chipotle U City?
Nearby you can visit First Watch for breakfast and brunch, Nobu's Japanese Restaurant for sushi, or grab coffee at 7 Brew Coffee before or after your Chipotle meal.
Is there a place nearby Chipotle U City where I can get a haircut?
Yes, Sport Clips Haircuts of University City - Market at Olive is close by if you want a haircut near Chipotle.
Can I access transportation stops or services near Chipotle U City to reach the restaurant easily?
While specific transit stations are not listed, the location in U City is accessible and near major retail and service places such as Costco Wholesale and AT&T Store, aiding navigation.
How can I contact Chipotle Mexican Grill in U City?
You can contact Chipotle U City by phone at +1 314-850-3089 or via email at MO.4512.UCity@chipotle.com.