Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle U City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.7
290 reviews
5 stars
80
4 stars
31
3 stars
24
2 stars
30
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling ignored or treated poorly.
Food Quality
Customers reported issues with food freshness, incorrect orders, and poor food presentation, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with concerns about sanitation practices and overall cleanliness.
Portion Sizes
Many customers complained about small portion sizes compared to other locations, leading to feelings of being shortchanged.
SL
Steven Lee
2 days ago
1.0
The lady handed over changes when customers pays cash and then she touches food with the same dirty gloves! Promised pick up order at 6:20 pm but it’s 6:35 now and was told 5 customers order in front of me after asking for several times.
CH
Coty Hoyle
Feb 19, 2026
1.0
FOOD POISONING CURRENTLY THROWING UP AND DIARRHEA!!!! ORDER FOOD ON 02/18/26 I got a Quesdilla with half steak and half chicken one of those two meats are BAD !!!!! NEVER GOING BACK HERE AGAIN THE QUALITY IS TERRIBLE NO WONDER THEY HAVE A 2.7 FOR REVIEWS THE PEOPLE HERE DONT CARE AT ALL. Dont eat here
RM
Refael Maman
Feb 18, 2026
1.0
Very bad service
LR
Lauryn Ray
Feb 8, 2026
1.0
Walked in here with my husband and immediately noticed the food/receipts spread across multiple unoccupied tables. When we approached the counter there was food everywhere and clearly no concern for proper sanitation. We promptly walked out and decided to eat at the First Watch next door. Won’t ever be back
MR
Matthew Rodenhouse
Feb 4, 2026
2.0
Not impressed at all. This is the first time trying Chipotle and I will not be coming back. Stale chips. Extra charge for everything. Very rude staff and small meat portions. Do better