Chipotle SLU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including stale chips, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables and a messy dining area being common complaints.
Service Issues
Customers frequently mentioned rude or inattentive staff, as well as problems with order accuracy and responsiveness.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at this location, indicating that experiences can vary.
Inconsistent Performance
Overall, the location appears to struggle with consistency in food preparation and customer service, leading to a mixed reputation.
NS
Nathaniel Stacy
1 day ago
2.0
Guacamole was only half filled on delivery and chips were put upside down in bag so they spilled
MT
Matthew Thiner
2 days ago
5.0
The atmosphere of this one in particular was near. It had a large amount of seating by the windows and we could see the Arch.
AG
Aislinn G
Nov 9, 2025
3.0
Got a bowl and a burrito. The
Steak felt like it was on rations, and nothing was warm.
Staff were sound, quick, polite, no complaints there.
But honestly… I’ve had Chipotle in other cities and it’s been great.
This one felt like St Louis took the spirit of Chipotle… then filed it down to the bare minimum.
All the ideas, none of the flavour and somehow it lost its warmth.
MM
Matthew Molnar
Nov 8, 2025
1.0
Walked into chipotle with a large party. They told us we were not allowed here. Absolutely ridiculous, DO NOT GO TO THIS PLACE!!
JJ
Jamele Johnson
Oct 30, 2025
2.0
Tonight I ordered chipotle through DoorDash I love chipotle and I’ve always frequented this business but tonight was different. It was very below expectations. I ordered a burrito bowl with lite rice, extra chicken, salsa, Verde and tomato salsa and I got none of those items because it’s late and it took a while to get the order I have no choice but to eat it, but I am highly disappointed.
Are there other food and drink options close to Chipotle Mexican Grill SLU?
Nearby alternatives include Starbucks for coffee and smoothies, Snarf's Sandwiches for deli-style sandwiches, and Cini: Italian Chow With Heart for Italian cuisine.