Chipotle Mexican Grill

Reviews

• JA

  Jeremy Adams

  Nov 13, 2025
  1.0
  I’ve had chipotle well over 1000 times, from locations all across the country. I’ve been to this one a few times bc I live nearby. It is safe to say that this is one of the worst in America. Food is usually okay, but it takes 20 minutes to get thru the line of 5 people. Food this time around was awful, tasted like nothing was seasoned. Asked for extra cheese, glanced away and as she was closing the bowl I asked if there was cheese on there. She kindly repeated yes there is. Get home and there’s no cheese. Service usually mid was as well.
• SM

  Shy'Royce Massey

  Nov 3, 2025
  1.0
  I stay right next to the one on South Grand, but I dont like going there because of the portions they give plus sometimes the service is no good. I decided to drive to Brentwood only to get smaller portions but the service was good. What ever happened to Chipotle giving you your monies worth.
• KB

  Kyle Bergman

  Oct 25, 2025
  1.0
  Doors were locked at 8:30 PM. I'll spend my funds elsewhere from now on.
• CC

  Colena

  Oct 24, 2025
  5.0
  They always hook it up for me and I order online. I tip on the app, not sure if they actually get it because when I try to tip in store they refuse it. I think it has something to do with people stealing the tip jar. Always busy but always do a pretty good job 👍 👏
• TB

  Tiffany Britt

  Oct 16, 2025
  1.0
  HORRIBLE service. I was there yesterday and a man who claim to be the manager with long dreads literally went off on me while the others watched and the woman manager watched also and said nothing to this man. I came in asking about the BOGO and he said that’s not offered in store, but probably on the app and I said ok. He asked what I wanted and I said the bowl. He starts making 2 bowls, so I said is both of the bowls for me and he said yes. I said I didn’t ask for 2 bowls, so he takes the rice and throws it back on the bar. But my son immediately had said he would just take it being that the man started making it. So I said to the man slow down you moving too fast. Bc it didn’t make sense to throw the food away. OMG this man went off off on me, talking about “see people like you get on my nerves”, I said who you talking too and he said you. I said if your having bad day go to the back and let someone serve me, because you should not be talking to me like this. He said I don’t have serve you and you can get out my store. I said who is the manager and he talking about he the manager. I said there is no way in the world you are the manager with the nasty attitude you have and the way you talking to me. So I go talking to the other lady because this man threw ALL my food in the trash. She said she was a manager also and I said you see all of this. She said yes it will dealt with. I’m talking to her and stop talking to this idiot and he still going off on me when I’m not even talking to him no more. He took his gloves off and balling his fist up pacing back and forward like he about do something. I would NEVER step foot back in this restaurant with just nasty and rude customer service I have ever experienced in my life. This man DOES NOT need to work in establishment like this when he has just rude and nasty demeanor. And the restaurant had other customers in their and for him to talk to me like that with my son with me was unacceptable and I will NOT stop with these reviews until something is done because no one deserves to be treated like I was treated yesterday, just because I said “your moving too fast”. Totally unacceptable and I love Chipotle.

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