RC
Randy Cooper
Jan 25, 2026
Save yourself some time and trouble and go to the taco bell across the street from hyvee. This location sucks. Everytime we come here, they get something from our order wrong or just completely missing altogether. This is the one closest to our house and something so stupid happened tonight that I'm just completely done with this location. 9:00 at night, we were the only car in the drive thru. I informed the worker that we have 2 separate orders. She responds "we can only take one order at a time." I responded with why? She said "because our manager said so." And i said, "why cant we just put in one order at a time, then another order at a time?" She seriously responded "well, you can put in one order, come to the window and get it, then drive around and go through again." I laughed and said, "no thanks, I'll just go to the other location."
So, if the manager of this location ever sees this, just know, you lost out on 2 sales because you apparently have staff that cant handle more than one at a time. I went to the other location and told the worker the story and she just rolled her eyes and said "that's not surprising, they cant do anything right down there." Like I said, I'm done with this location completely. I'll just go a little further to one that can actually do their job correctly and efficiently, and more kindly I might add.